TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Great Service It was a great experience. My agent was very helpful and understanding of my situation. Answered all of my questions and helped me to understand aspects of my taxes my previous tax filer did not.
Date published: 2022-03-15
Rated 5 out of 5 by from fast, easy and accurate I had a couple questions and got the answers pretty quick from a certified accountant. This is a really great benefit.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax is Great I have been using Turbo Tax over 15 years and have not ha any problems
Date published: 2022-03-15
Rated 4 out of 5 by from TT-2021 Survey Have used for many years. Like the product. But extremely disappointed that the product will only be available for macOS Big Sur (version 11 or above) users next year. Apple is still supporting macOS Catalina. Why won't Intuit do the same.
Date published: 2022-03-15
Rated 5 out of 5 by from excellent very easy and quick I was able to complete myself without difficulty
Date published: 2022-03-15
Rated 5 out of 5 by from TURBOTAX RULES Fast and easy. The people who work for turbotax make doing taxes easy. People are working hard to get the most refunds possible.
Date published: 2022-03-15
Rated 3 out of 5 by from "Business" doesn't run on a MAC I had to buy a "PC" since "business" does not run on a MAC. I have to load a MAC version like "Premier" so that I can download investment data from my broker... then rig it to get it over to the PC... Needs some TLC and programmer time to make it work like good software should.
Date published: 2022-03-15
Rated 2 out of 5 by from Turbo Tax Business is only a bare bones product This business product is not like the more widely used product for personal income tax returns. It requires that you understand the tax deductions, credits and other filing requirements already and only walks through some of the questions on income and deductions, but then asks things like "which of these other forms do you need to file?" Really? That is what I was hoping Turbo Tax would tell me. Instead of a self-guided instructional tax preparation product, this is more just for the data entry and filing. I am disappointed that after all these years they haven't figured out how to produce a product for a small business owner.
Date published: 2022-03-15
Rated 5 out of 5 by from Even a nervous wreck can handle it! The wizard is so intuitive. I appreciate being guided through the steps, being shown where I am in the overall filing process as I work my way through, and the words of encouragement along the way.
Date published: 2022-03-15
Rated 5 out of 5 by from GREAT OPPORTUNITY EVERY YEAR Glad you removed the filing charge. Made the product more attractive.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4381
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Service It was a great experience. My agent was very helpful and understanding of my situation. Answered all of my questions and helped me to understand aspects of my taxes my previous tax filer did not.
Date published: 2022-03-15
Rated 5 out of 5 by from fast, easy and accurate I had a couple questions and got the answers pretty quick from a certified accountant. This is a really great benefit.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax is Great I have been using Turbo Tax over 15 years and have not ha any problems
Date published: 2022-03-15
Rated 4 out of 5 by from TT-2021 Survey Have used for many years. Like the product. But extremely disappointed that the product will only be available for macOS Big Sur (version 11 or above) users next year. Apple is still supporting macOS Catalina. Why won't Intuit do the same.
Date published: 2022-03-15
Rated 5 out of 5 by from excellent very easy and quick I was able to complete myself without difficulty
Date published: 2022-03-15
Rated 5 out of 5 by from TURBOTAX RULES Fast and easy. The people who work for turbotax make doing taxes easy. People are working hard to get the most refunds possible.
Date published: 2022-03-15
Rated 3 out of 5 by from "Business" doesn't run on a MAC I had to buy a "PC" since "business" does not run on a MAC. I have to load a MAC version like "Premier" so that I can download investment data from my broker... then rig it to get it over to the PC... Needs some TLC and programmer time to make it work like good software should.
Date published: 2022-03-15
Rated 2 out of 5 by from Turbo Tax Business is only a bare bones product This business product is not like the more widely used product for personal income tax returns. It requires that you understand the tax deductions, credits and other filing requirements already and only walks through some of the questions on income and deductions, but then asks things like "which of these other forms do you need to file?" Really? That is what I was hoping Turbo Tax would tell me. Instead of a self-guided instructional tax preparation product, this is more just for the data entry and filing. I am disappointed that after all these years they haven't figured out how to produce a product for a small business owner.
Date published: 2022-03-15
Rated 5 out of 5 by from Even a nervous wreck can handle it! The wizard is so intuitive. I appreciate being guided through the steps, being shown where I am in the overall filing process as I work my way through, and the words of encouragement along the way.
Date published: 2022-03-15
Rated 5 out of 5 by from GREAT OPPORTUNITY EVERY YEAR Glad you removed the filing charge. Made the product more attractive.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4381