TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Consistent, accurate and easy to understand I have used TT for many years now, as well as the It's Deductible program to calculate deductions related to charity. Combined, these tools offer a way to do most taxes simply and with minimal hassle. I appreciate these tools and the work that went into them.
Date published: 2023-04-07
Rated 4 out of 5 by from good job Good service but you need to continue to improve the clarity of the explanations of what data is requested. It is still somewhat confusing at times. What is with the stupid nickname below? I have tried 6 times and it won't take anything. Thanks
Date published: 2023-04-07
Rated 5 out of 5 by from Simple to use Looooove that it is simple to use. Use it every year!
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax was easy and efficient! Turbo Tax made doing my taxes myself easy and stress free. Very pleased with the process and the help from Turbo Tax during the process. Will definitely use again and recommend to friends and family.
Date published: 2023-04-07
Rated 5 out of 5 by from Great I don’t want to say anything. Your making me. I have to go to work now
Date published: 2023-04-07
Rated 5 out of 5 by from Time saver nice to leverage previous year return info to simplify this year's return! Revelant help info as well!
Date published: 2023-04-07
Rated 4 out of 5 by from turbo tax Turbo Tax was great except for the property rental section. When I got to the auto expenses there was no place to include the cost of a car rental etc. My home is in Florida so I fly there and rent a car there is no place to include these expenses
Date published: 2023-04-07
Rated 5 out of 5 by from Easy and Painless Well, it was easy. And painless. The tips answered any questions that arose.
Date published: 2023-04-07
Rated 3 out of 5 by from disappointed I have used turbo tax in the past and always was well satisfied. This year however I was disappointed. I found the service less user friendly this year and not the bargain it used be. The one bright spot was the technician that helped me was excellent. If not for her I would have only given You 1 star. I think this might be my last year using Your service.
Date published: 2023-04-07
Rated 5 out of 5 by from User Friendly I've been using TurboTax for years, I like how user friendly it is. thank you.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4363
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Consistent, accurate and easy to understand I have used TT for many years now, as well as the It's Deductible program to calculate deductions related to charity. Combined, these tools offer a way to do most taxes simply and with minimal hassle. I appreciate these tools and the work that went into them.
Date published: 2023-04-07
Rated 4 out of 5 by from good job Good service but you need to continue to improve the clarity of the explanations of what data is requested. It is still somewhat confusing at times. What is with the stupid nickname below? I have tried 6 times and it won't take anything. Thanks
Date published: 2023-04-07
Rated 5 out of 5 by from Simple to use Looooove that it is simple to use. Use it every year!
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax was easy and efficient! Turbo Tax made doing my taxes myself easy and stress free. Very pleased with the process and the help from Turbo Tax during the process. Will definitely use again and recommend to friends and family.
Date published: 2023-04-07
Rated 5 out of 5 by from Great I don’t want to say anything. Your making me. I have to go to work now
Date published: 2023-04-07
Rated 5 out of 5 by from Time saver nice to leverage previous year return info to simplify this year's return! Revelant help info as well!
Date published: 2023-04-07
Rated 4 out of 5 by from turbo tax Turbo Tax was great except for the property rental section. When I got to the auto expenses there was no place to include the cost of a car rental etc. My home is in Florida so I fly there and rent a car there is no place to include these expenses
Date published: 2023-04-07
Rated 5 out of 5 by from Easy and Painless Well, it was easy. And painless. The tips answered any questions that arose.
Date published: 2023-04-07
Rated 3 out of 5 by from disappointed I have used turbo tax in the past and always was well satisfied. This year however I was disappointed. I found the service less user friendly this year and not the bargain it used be. The one bright spot was the technician that helped me was excellent. If not for her I would have only given You 1 star. I think this might be my last year using Your service.
Date published: 2023-04-07
Rated 5 out of 5 by from User Friendly I've been using TurboTax for years, I like how user friendly it is. thank you.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4363