TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Turbo Tax is very helpful I have been using Turbo tax for years. But do have one recommendation. I'm a Federal retiree with a govt annuity (retirement pension). Each year turbo tax ask about Required Minimal Distribution (RMD). I do not have a RMD for my pension. Why doesn't turbo tax ask me if my annuity is from a govt retirement pension and not treat it like an IRA. It should be easy than it is. Thanks, Bill N
Date published: 2022-03-21
Rated 4 out of 5 by from It was mostly painless It was mostly painless, I had to get all my bank mail together.
Date published: 2022-03-21
Rated 5 out of 5 by from Easy, fast tax filing. Turbo tax answers any and all questions. Prompt and reliable services. Very happy with services done. Randy made tax season easy
Date published: 2022-03-21
Rated 5 out of 5 by from Awesome Really enjoyed this app , loot was very helpful and easy to process my taxes
Date published: 2022-03-21
Rated 4 out of 5 by from TurboTax Needs Updating TurboTax (I even used the Premier edition) needs to be updated to provide step by step entry for a 1099-S , similar to a 1099-B, regarding a sale of a second home and/or investment property that is not a primary home. Also, entry of US savings bonds needs to be less cryptic than selecting more boxes on my 1099-INT to get to it as most bank 1099-INT for US Savings bonds are very poor and have real info since they were printed in the 50's. Been using TT for years and both of these have never been fixed. I even tried the downloadable version this year since I learned there are differences between the downloadable, CD and on-line versions. These also need to be the same.
Date published: 2022-03-21
Rated 5 out of 5 by from TURBO TAX IS VERY GOOD I have used Turbo Tax for several years and always been satisfied. I had difficulty loading some transactions for calendar year 2020 so I used a tax expert who was very good. I decided to do the same this year. The preparation took longer this year but it might be because I was less organized.
Date published: 2022-03-21
Rated 5 out of 5 by from Easy for a Non-Numbers Person I suck at math, truly. I'm not particularly good with numbers on paperwork either. TurboTax is probably the one thing that I can use to file taxes that doesn't make me want to rip my teeth out. For that, I am eternally grateful.
Date published: 2022-03-21
Rated 1 out of 5 by from Problem with filing OK income taxes This is the first year I completed and attempted to file OK taxes. This form is complicated and is not prepared simply for OK income. Makes me want to sell my property in OK My only income in OK is for royalties I earned. NOT WORTH THE COST, or frustration....
Date published: 2022-03-21
Rated 5 out of 5 by from great thankyou very user friendly as always! very easy to guild you thru and have an understanding and control of your own taxes as compared to using a tax agent and not trusting them at all or believe them and they take your money when turbo tax will do most well....
Date published: 2022-03-21
Rated 5 out of 5 by from quick and easy this was quick and easy and the process was great and all the appropriate questions were asked
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4363
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is very helpful I have been using Turbo tax for years. But do have one recommendation. I'm a Federal retiree with a govt annuity (retirement pension). Each year turbo tax ask about Required Minimal Distribution (RMD). I do not have a RMD for my pension. Why doesn't turbo tax ask me if my annuity is from a govt retirement pension and not treat it like an IRA. It should be easy than it is. Thanks, Bill N
Date published: 2022-03-21
Rated 4 out of 5 by from It was mostly painless It was mostly painless, I had to get all my bank mail together.
Date published: 2022-03-21
Rated 5 out of 5 by from Easy, fast tax filing. Turbo tax answers any and all questions. Prompt and reliable services. Very happy with services done. Randy made tax season easy
Date published: 2022-03-21
Rated 5 out of 5 by from Awesome Really enjoyed this app , loot was very helpful and easy to process my taxes
Date published: 2022-03-21
Rated 4 out of 5 by from TurboTax Needs Updating TurboTax (I even used the Premier edition) needs to be updated to provide step by step entry for a 1099-S , similar to a 1099-B, regarding a sale of a second home and/or investment property that is not a primary home. Also, entry of US savings bonds needs to be less cryptic than selecting more boxes on my 1099-INT to get to it as most bank 1099-INT for US Savings bonds are very poor and have real info since they were printed in the 50's. Been using TT for years and both of these have never been fixed. I even tried the downloadable version this year since I learned there are differences between the downloadable, CD and on-line versions. These also need to be the same.
Date published: 2022-03-21
Rated 5 out of 5 by from TURBO TAX IS VERY GOOD I have used Turbo Tax for several years and always been satisfied. I had difficulty loading some transactions for calendar year 2020 so I used a tax expert who was very good. I decided to do the same this year. The preparation took longer this year but it might be because I was less organized.
Date published: 2022-03-21
Rated 5 out of 5 by from Easy for a Non-Numbers Person I suck at math, truly. I'm not particularly good with numbers on paperwork either. TurboTax is probably the one thing that I can use to file taxes that doesn't make me want to rip my teeth out. For that, I am eternally grateful.
Date published: 2022-03-21
Rated 1 out of 5 by from Problem with filing OK income taxes This is the first year I completed and attempted to file OK taxes. This form is complicated and is not prepared simply for OK income. Makes me want to sell my property in OK My only income in OK is for royalties I earned. NOT WORTH THE COST, or frustration....
Date published: 2022-03-21
Rated 5 out of 5 by from great thankyou very user friendly as always! very easy to guild you thru and have an understanding and control of your own taxes as compared to using a tax agent and not trusting them at all or believe them and they take your money when turbo tax will do most well....
Date published: 2022-03-21
Rated 5 out of 5 by from quick and easy this was quick and easy and the process was great and all the appropriate questions were asked
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4363