TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from easy, fast and accurate I love it. It's easy, fast and accurate. Highly recommend.
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo Tax is great! Diane was our live expert and she knew a lot about the taxes.
Date published: 2022-03-16
Rated 1 out of 5 by from S Corporation taxes is on an endless review loop There is no way to override the review for the S Corporation taxes; TurboTax is on an ongoing loop that cannot be overridden. I tried calling customer service with no human to reach and help fix this problem. Taxes are due today, 3/15/22 and now I have to file an extension. I previously used the disks and I'm thinking that the downloaded version must have glitches. Very disappointed with this product.
Date published: 2022-03-16
Rated 5 out of 5 by from Awesomesauce Easy to use and understand. I am computer illiterate.
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo Tax is just tremendous!!! Very easy to follow, the help to understand different category is just awesome
Date published: 2022-03-16
Rated 4 out of 5 by from Good product Nice time! Like doing my taxes! Wish they didn't use blue. Like the speed, and ease of doing my taxes. Can't wait till next year. Love turbo tax! It could cost a lot less! Hope I use it next year. Love all of you at Turbo tax. See you next year, it will be fun.
Date published: 2022-03-16
Rated 5 out of 5 by from Simple and Helpful Turbotax is so easy, even for young adults who have no idea what they are doing! It took 5 minutes to get on a call with an expert who screen shared and explained me through the issue super quickly! Happy to pay a little under 2 hundred dollars for the deluxe version/state for the service it provides!
Date published: 2022-03-16
Rated 1 out of 5 by from Multiple glitches Multiple steps through the process are unclear or result in errors that are difficult to resolve. Also annoyed that I pay for an intuit product, Quickbooks Online, and was unable to integrate it into my return. Not all small businesses need Quickbooks Desktop.
Date published: 2022-03-16
Rated 5 out of 5 by from Professional and Friendly The Turbotax experts that I engaged with were all very professional, helpful, and friendly. They went above and beyond to help me and provide me with information for this tax return. They were also very punctual when it came to communication. Overall, a wonderful experience.
Date published: 2022-03-16
Rated 5 out of 5 by from TurboTax Business:Going strong for 21 Years TurboTax for Business was outstanding. Been using since 2001
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 4362
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from easy, fast and accurate I love it. It's easy, fast and accurate. Highly recommend.
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo Tax is great! Diane was our live expert and she knew a lot about the taxes.
Date published: 2022-03-16
Rated 1 out of 5 by from S Corporation taxes is on an endless review loop There is no way to override the review for the S Corporation taxes; TurboTax is on an ongoing loop that cannot be overridden. I tried calling customer service with no human to reach and help fix this problem. Taxes are due today, 3/15/22 and now I have to file an extension. I previously used the disks and I'm thinking that the downloaded version must have glitches. Very disappointed with this product.
Date published: 2022-03-16
Rated 5 out of 5 by from Awesomesauce Easy to use and understand. I am computer illiterate.
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo Tax is just tremendous!!! Very easy to follow, the help to understand different category is just awesome
Date published: 2022-03-16
Rated 4 out of 5 by from Good product Nice time! Like doing my taxes! Wish they didn't use blue. Like the speed, and ease of doing my taxes. Can't wait till next year. Love turbo tax! It could cost a lot less! Hope I use it next year. Love all of you at Turbo tax. See you next year, it will be fun.
Date published: 2022-03-16
Rated 5 out of 5 by from Simple and Helpful Turbotax is so easy, even for young adults who have no idea what they are doing! It took 5 minutes to get on a call with an expert who screen shared and explained me through the issue super quickly! Happy to pay a little under 2 hundred dollars for the deluxe version/state for the service it provides!
Date published: 2022-03-16
Rated 1 out of 5 by from Multiple glitches Multiple steps through the process are unclear or result in errors that are difficult to resolve. Also annoyed that I pay for an intuit product, Quickbooks Online, and was unable to integrate it into my return. Not all small businesses need Quickbooks Desktop.
Date published: 2022-03-16
Rated 5 out of 5 by from Professional and Friendly The Turbotax experts that I engaged with were all very professional, helpful, and friendly. They went above and beyond to help me and provide me with information for this tax return. They were also very punctual when it came to communication. Overall, a wonderful experience.
Date published: 2022-03-16
Rated 5 out of 5 by from TurboTax Business:Going strong for 21 Years TurboTax for Business was outstanding. Been using since 2001
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 4362