TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from The Turbo Tax Helper was Fantastic We had a very serious problem that we could not figure out, but with the help of the TurboTax CPA we were able to complete our return in no time.
Date published: 2022-03-21
Rated 4 out of 5 by from TurboTax is still good It works great. However, there are some bugs. 1. One of my 1099B could not be recognized and I have to change its name; 2. one empty sheet generated even if I deleted
Date published: 2022-03-21
Rated 5 out of 5 by from TT is Awesome Great experience for the decade of using it. Will use it again.
Date published: 2022-03-21
Rated 5 out of 5 by from Always Quick and EASY Have been using this for MANY years. Has always met my needs for personal and business taxes in the past.
Date published: 2022-03-21
Rated 5 out of 5 by from So Easy And Convenient Ive Always Used Turbo Tax To File My Taes Because I've Heard Horror Stories From People That Have Been Audited Or Had Their Money Stolen By Preparers.. Its Simple And Hassle Free
Date published: 2022-03-21
Rated 2 out of 5 by from Turbo tax live assist poor Compared to prior years - live help seemed unsure of their answers. The last question I had, the call dropped and they never called me back . I figured out the issue myself , despite call my request for a call back being unanswered. With the cost of Turbo tax now, I will be taking my taxes to a professional next year, since I did not get the assistance I needed anyway
Date published: 2022-03-21
Rated 5 out of 5 by from awesome great quick experience. calm and professional.. very helpful
Date published: 2022-03-21
Rated 5 out of 5 by from TurboTax is Super easy to use! Turbo Tax has made filing super easy. This last year I worked for myself and was intimidated by filing 1099 taxes, but turbo made the whole process straight forward.
Date published: 2022-03-21
Rated 2 out of 5 by from Updater Does Not Work Fatal Error occurred each time Updater Program ran and suggested solutions did not solve the problem. I had to reinstall Turbo Tax each time I needed to submit a tax return. The last return I tried to submit I had to install the program on another computer. I have been using Turbo Tax for many many years without problems, but this was extremely frustrating.
Date published: 2022-03-21
Rated 5 out of 5 by from Turbo Tax is amazing /The only tax service I'll ever use.. Outstanding!
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4347
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from The Turbo Tax Helper was Fantastic We had a very serious problem that we could not figure out, but with the help of the TurboTax CPA we were able to complete our return in no time.
Date published: 2022-03-21
Rated 4 out of 5 by from TurboTax is still good It works great. However, there are some bugs. 1. One of my 1099B could not be recognized and I have to change its name; 2. one empty sheet generated even if I deleted
Date published: 2022-03-21
Rated 5 out of 5 by from TT is Awesome Great experience for the decade of using it. Will use it again.
Date published: 2022-03-21
Rated 5 out of 5 by from Always Quick and EASY Have been using this for MANY years. Has always met my needs for personal and business taxes in the past.
Date published: 2022-03-21
Rated 5 out of 5 by from So Easy And Convenient Ive Always Used Turbo Tax To File My Taes Because I've Heard Horror Stories From People That Have Been Audited Or Had Their Money Stolen By Preparers.. Its Simple And Hassle Free
Date published: 2022-03-21
Rated 2 out of 5 by from Turbo tax live assist poor Compared to prior years - live help seemed unsure of their answers. The last question I had, the call dropped and they never called me back . I figured out the issue myself , despite call my request for a call back being unanswered. With the cost of Turbo tax now, I will be taking my taxes to a professional next year, since I did not get the assistance I needed anyway
Date published: 2022-03-21
Rated 5 out of 5 by from awesome great quick experience. calm and professional.. very helpful
Date published: 2022-03-21
Rated 5 out of 5 by from TurboTax is Super easy to use! Turbo Tax has made filing super easy. This last year I worked for myself and was intimidated by filing 1099 taxes, but turbo made the whole process straight forward.
Date published: 2022-03-21
Rated 2 out of 5 by from Updater Does Not Work Fatal Error occurred each time Updater Program ran and suggested solutions did not solve the problem. I had to reinstall Turbo Tax each time I needed to submit a tax return. The last return I tried to submit I had to install the program on another computer. I have been using Turbo Tax for many many years without problems, but this was extremely frustrating.
Date published: 2022-03-21
Rated 5 out of 5 by from Turbo Tax is amazing /The only tax service I'll ever use.. Outstanding!
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4347