TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Love Using TurboTax Turbo Tax makes filing taxes not so annoying! It's so easy and only takes an hour or so. If you have any questions (I always do) you can usually find the answers in the search bar/ q&a section. Thank you TT!
Date published: 2022-03-21
Rated 5 out of 5 by from turbo So easy and helpful! I recommend Turbo tax always.
Date published: 2022-03-21
Rated 5 out of 5 by from Turbo tax is excellent. Overall, happy with the service. It would be great to reduce the overall time spent.
Date published: 2022-03-21
Rated 5 out of 5 by from Super easy, even for busy, working families! Once you use Turbo tax, it stores your previous year's information and it is super easy to file taxes each year! We are busy, working parents, but use Turbo Tax because it's affordable and you can do it on your own time, no need to hire out a person and work with their schedule.
Date published: 2022-03-21
Rated 3 out of 5 by from Turbo Tax can be useful but... I miss the older versions of Turbotax where they answered more questions. Now they leave me with more.I've been using turbotax since 1980, so I'm used to it. Useful having all the forms at hand. Nice having efile though, very fast turnaround time!!!
Date published: 2022-03-21
Rated 5 out of 5 by from Turbo Tax if Fantastic Joan was very thorough and asked a lot of questions to make sure she did the best job in making my tax filing easy and fantastic.
Date published: 2022-03-21
Rated 4 out of 5 by from Deluxe used to have Royalties Schedule E easy Very difficult to enter 1099Misc and 1099 NEC. probably gov fault.
Date published: 2022-03-21
Rated 3 out of 5 by from Really depends on the tax expert you get My first tax expert, Karen, was next to useless. She was not responsive and there was no communication. The next tax expert I received, James, was one of the best I've ever had. He started my taxes immediately (I waited Karen 5 business days to start, and there was no communication at all on a timeline). Be careful if you have a complex tax return though - I was bumped with no warning to full-service self-employed complex, and there is no information on the website around the pricing of this service. My final price went from $389 to $599 with no warning, and there's little the tax experts can do to prevent the automatic upgrade from Turbotax's pricing system. It would have been cheaper for me to hire my CPA from last year to do my taxes. But James made it worth
Date published: 2022-03-21
Rated 5 out of 5 by from Turbo tax is great! Super easy,fast, and helpful! Thomas was great! I appreciate his help and his kindness.
Date published: 2022-03-21
Rated 4 out of 5 by from Turbo Tax Overall TurboTax is awesome. There are times I wonder if I'm really getting the best explanations. I feel like I have a very easy simple return yet I am always hit with a charge - never FREE as advertised. Some day I'll take the time to figure that out.
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4343
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love Using TurboTax Turbo Tax makes filing taxes not so annoying! It's so easy and only takes an hour or so. If you have any questions (I always do) you can usually find the answers in the search bar/ q&a section. Thank you TT!
Date published: 2022-03-21
Rated 5 out of 5 by from turbo So easy and helpful! I recommend Turbo tax always.
Date published: 2022-03-21
Rated 5 out of 5 by from Turbo tax is excellent. Overall, happy with the service. It would be great to reduce the overall time spent.
Date published: 2022-03-21
Rated 5 out of 5 by from Super easy, even for busy, working families! Once you use Turbo tax, it stores your previous year's information and it is super easy to file taxes each year! We are busy, working parents, but use Turbo Tax because it's affordable and you can do it on your own time, no need to hire out a person and work with their schedule.
Date published: 2022-03-21
Rated 3 out of 5 by from Turbo Tax can be useful but... I miss the older versions of Turbotax where they answered more questions. Now they leave me with more.I've been using turbotax since 1980, so I'm used to it. Useful having all the forms at hand. Nice having efile though, very fast turnaround time!!!
Date published: 2022-03-21
Rated 5 out of 5 by from Turbo Tax if Fantastic Joan was very thorough and asked a lot of questions to make sure she did the best job in making my tax filing easy and fantastic.
Date published: 2022-03-21
Rated 4 out of 5 by from Deluxe used to have Royalties Schedule E easy Very difficult to enter 1099Misc and 1099 NEC. probably gov fault.
Date published: 2022-03-21
Rated 3 out of 5 by from Really depends on the tax expert you get My first tax expert, Karen, was next to useless. She was not responsive and there was no communication. The next tax expert I received, James, was one of the best I've ever had. He started my taxes immediately (I waited Karen 5 business days to start, and there was no communication at all on a timeline). Be careful if you have a complex tax return though - I was bumped with no warning to full-service self-employed complex, and there is no information on the website around the pricing of this service. My final price went from $389 to $599 with no warning, and there's little the tax experts can do to prevent the automatic upgrade from Turbotax's pricing system. It would have been cheaper for me to hire my CPA from last year to do my taxes. But James made it worth
Date published: 2022-03-21
Rated 5 out of 5 by from Turbo tax is great! Super easy,fast, and helpful! Thomas was great! I appreciate his help and his kindness.
Date published: 2022-03-21
Rated 4 out of 5 by from Turbo Tax Overall TurboTax is awesome. There are times I wonder if I'm really getting the best explanations. I feel like I have a very easy simple return yet I am always hit with a charge - never FREE as advertised. Some day I'll take the time to figure that out.
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4343