TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Quick, easy, and little to no stress. Courtney was super helpful and within the week of starting the process was done with my taxes. Even explaining in a kind way that helped ease my worries with paying my taxes and informing me of the next steps.
Date published: 2022-03-21
Rated 5 out of 5 by from Over 20 years You have made it too user friendly; make the work more closely aligned with the forms, so that we learn the new forms
Date published: 2022-03-21
Rated 5 out of 5 by from Worked Great Worked great as always, assistance I needed was promptly taken care of.
Date published: 2022-03-21
Rated 5 out of 5 by from TurboTax is easy Quick, easy, great service -- done in under 1 hour
Date published: 2022-03-21
Rated 4 out of 5 by from easy to use and understand but ... I like the easy to use format and help feature. However, there are sections that could be improved. Medicare premiums should automatically transfer over to the state form. The downloading feature for 1099's should be expanded to include regional and state banks where possible.
Date published: 2022-03-21
Rated 3 out of 5 by from Turbo Tax a little unnerving We have done Turbo Tax for about 5 years and we have never had any hiccups. This year we had several site issues with getting “bumped” off and not able to submit payment with federal return. We attempted to request help through chat but was not successful. We had to pay with debit card and still had some submission difficulties.
Date published: 2022-03-21
Rated 5 out of 5 by from Love it Great program. Easy to use. 3rd year of using it !
Date published: 2022-03-21
Rated 5 out of 5 by from Easy to use Straight forward. Easy to use. After first yr even easier to use as it saves previous data and fills in data entry boxes in advance. Such as previous deductions and income sources.
Date published: 2022-03-21
Rated 5 out of 5 by from great experience Turbo Tax did a great job on making it super easy! Paul their CPA helped me so much.
Date published: 2022-03-21
Rated 5 out of 5 by from Love TurboTax! Oh I am so thankful to you TurboTax! You helped me so much! Thank you!
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4341
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quick, easy, and little to no stress. Courtney was super helpful and within the week of starting the process was done with my taxes. Even explaining in a kind way that helped ease my worries with paying my taxes and informing me of the next steps.
Date published: 2022-03-21
Rated 5 out of 5 by from Over 20 years You have made it too user friendly; make the work more closely aligned with the forms, so that we learn the new forms
Date published: 2022-03-21
Rated 5 out of 5 by from Worked Great Worked great as always, assistance I needed was promptly taken care of.
Date published: 2022-03-21
Rated 5 out of 5 by from TurboTax is easy Quick, easy, great service -- done in under 1 hour
Date published: 2022-03-21
Rated 4 out of 5 by from easy to use and understand but ... I like the easy to use format and help feature. However, there are sections that could be improved. Medicare premiums should automatically transfer over to the state form. The downloading feature for 1099's should be expanded to include regional and state banks where possible.
Date published: 2022-03-21
Rated 3 out of 5 by from Turbo Tax a little unnerving We have done Turbo Tax for about 5 years and we have never had any hiccups. This year we had several site issues with getting “bumped” off and not able to submit payment with federal return. We attempted to request help through chat but was not successful. We had to pay with debit card and still had some submission difficulties.
Date published: 2022-03-21
Rated 5 out of 5 by from Love it Great program. Easy to use. 3rd year of using it !
Date published: 2022-03-21
Rated 5 out of 5 by from Easy to use Straight forward. Easy to use. After first yr even easier to use as it saves previous data and fills in data entry boxes in advance. Such as previous deductions and income sources.
Date published: 2022-03-21
Rated 5 out of 5 by from great experience Turbo Tax did a great job on making it super easy! Paul their CPA helped me so much.
Date published: 2022-03-21
Rated 5 out of 5 by from Love TurboTax! Oh I am so thankful to you TurboTax! You helped me so much! Thank you!
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4341