TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from TurboTax IS awesome Turbo Tax has been a great tool for me to use in the past few year allowing me to get my taxes done quick and easy and even more so conveniently
Date published: 2022-03-21
Rated 5 out of 5 by from Attempted e-File and got "Updated needed..." -- Well that was a downer. Was my data saved first? I already paid the fees. Now what? Well, that's where TurboTax really shined. The update downloaded, the installation was on auto-pilot, and it checked itself to figure out where it was in the whole process. I had to click through the last few screens that I had already populated but it DID NOT lose data and it also remembered that I had paid the various fees for state filing and audit protection. I was thoroughly impressed. -- To be fair, if I had saved my work myself and shutdown the program between my tax data input work sessions, the program would have alerted me to the updates upon starting up. Since I had not closed the program for several days, it never had the opportunity to check the web for an update. But when it did, I gotta tell ya, it took care of the already entered info. Again, good job by the software writers. Clever folks. -- I've been using TurboTax for over 10 years and they have never disappointed. I highly recommend TurboTax.
Date published: 2022-03-21
Rated 5 out of 5 by from This is the way I will file my taxes from now on The deluxe service was fantastic. I just needed to provide all of my documents. My return and tax situation was a bit complex so I was grateful to have an expert complete it instead of me guessing. Very reasonable price given the value provided.
Date published: 2022-03-21
Rated 5 out of 5 by from turbotax saves time I spent a couple of hours doing my taxes whereas it used to take me days
Date published: 2022-03-21
Rated 5 out of 5 by from I have confidence in Turbo Tax by Intuit I have used Turbo Tac by Intuit for the past 7 years and did our family's taxes with no problem. This year our taxes were more complicated and we used a tax expert to do them. She was very competent although the process took much longer and communication could have been a little better. In retrospect, it is more important to me to have them done thoroughly vs. speaking with the tax expert each day.
Date published: 2022-03-21
Rated 5 out of 5 by from TurboTax Live Expert service is great! This year I had a set of life circumstances that made me very confused about how to properly manage my return. TurboTax's live expert service was incredibly helpful in walking me through the necessary details and finalizing my return!
Date published: 2022-03-21
Rated 4 out of 5 by from High quality as always EXCEPT for missing forms! I recently switched back to Turbo Tax from a competitor that had incorrect calculations forcing me to redo 3 years of taxes. As always, Turbo Tax was quick and easy and accurate... UNTIL I found it didn't yet have form 1116 (foreign tax credit) and form K-3 (foreign tax details for K-1). After monitoring the very active forums, I finally gave up and manually worked around the missing forms. This was partially due to the IRS being very late in releasing these new forms, but Turbo Tax should have made these issues much more clear very early on and provided some workarounds other than "wait for our programming to catch up just 2 weeks before your taxes are due"... I finally filed by basically giving up on the foreign tax credit and donating more $ to the IRS...
Date published: 2022-03-21
Rated 5 out of 5 by from Place for Crypto and NFT problem solved Turbo Tax is a great place for you if you are struggling with your crypto and NFT taxes. Their staff is great and patients as you may have questions that you are confused on. But their full service would've been better if they can just accept the crypto transaction files and everything being taking care of from there. Their service is great and I'm very appreciated.
Date published: 2022-03-21
Rated 5 out of 5 by from The best ! So easy and helpful thank you turbo tax! I’ve used this every year And I reached a new tax bracket this year!!!
Date published: 2022-03-21
Rated 5 out of 5 by from Love working with TurboTax This is the first time I had no one to file for me, I guess because of covid. But this turned out to be better for me! I didn't have to lift a finger.
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4339
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax IS awesome Turbo Tax has been a great tool for me to use in the past few year allowing me to get my taxes done quick and easy and even more so conveniently
Date published: 2022-03-21
Rated 5 out of 5 by from Attempted e-File and got "Updated needed..." -- Well that was a downer. Was my data saved first? I already paid the fees. Now what? Well, that's where TurboTax really shined. The update downloaded, the installation was on auto-pilot, and it checked itself to figure out where it was in the whole process. I had to click through the last few screens that I had already populated but it DID NOT lose data and it also remembered that I had paid the various fees for state filing and audit protection. I was thoroughly impressed. -- To be fair, if I had saved my work myself and shutdown the program between my tax data input work sessions, the program would have alerted me to the updates upon starting up. Since I had not closed the program for several days, it never had the opportunity to check the web for an update. But when it did, I gotta tell ya, it took care of the already entered info. Again, good job by the software writers. Clever folks. -- I've been using TurboTax for over 10 years and they have never disappointed. I highly recommend TurboTax.
Date published: 2022-03-21
Rated 5 out of 5 by from This is the way I will file my taxes from now on The deluxe service was fantastic. I just needed to provide all of my documents. My return and tax situation was a bit complex so I was grateful to have an expert complete it instead of me guessing. Very reasonable price given the value provided.
Date published: 2022-03-21
Rated 5 out of 5 by from turbotax saves time I spent a couple of hours doing my taxes whereas it used to take me days
Date published: 2022-03-21
Rated 5 out of 5 by from I have confidence in Turbo Tax by Intuit I have used Turbo Tac by Intuit for the past 7 years and did our family's taxes with no problem. This year our taxes were more complicated and we used a tax expert to do them. She was very competent although the process took much longer and communication could have been a little better. In retrospect, it is more important to me to have them done thoroughly vs. speaking with the tax expert each day.
Date published: 2022-03-21
Rated 5 out of 5 by from TurboTax Live Expert service is great! This year I had a set of life circumstances that made me very confused about how to properly manage my return. TurboTax's live expert service was incredibly helpful in walking me through the necessary details and finalizing my return!
Date published: 2022-03-21
Rated 4 out of 5 by from High quality as always EXCEPT for missing forms! I recently switched back to Turbo Tax from a competitor that had incorrect calculations forcing me to redo 3 years of taxes. As always, Turbo Tax was quick and easy and accurate... UNTIL I found it didn't yet have form 1116 (foreign tax credit) and form K-3 (foreign tax details for K-1). After monitoring the very active forums, I finally gave up and manually worked around the missing forms. This was partially due to the IRS being very late in releasing these new forms, but Turbo Tax should have made these issues much more clear very early on and provided some workarounds other than "wait for our programming to catch up just 2 weeks before your taxes are due"... I finally filed by basically giving up on the foreign tax credit and donating more $ to the IRS...
Date published: 2022-03-21
Rated 5 out of 5 by from Place for Crypto and NFT problem solved Turbo Tax is a great place for you if you are struggling with your crypto and NFT taxes. Their staff is great and patients as you may have questions that you are confused on. But their full service would've been better if they can just accept the crypto transaction files and everything being taking care of from there. Their service is great and I'm very appreciated.
Date published: 2022-03-21
Rated 5 out of 5 by from The best ! So easy and helpful thank you turbo tax! I’ve used this every year And I reached a new tax bracket this year!!!
Date published: 2022-03-21
Rated 5 out of 5 by from Love working with TurboTax This is the first time I had no one to file for me, I guess because of covid. But this turned out to be better for me! I didn't have to lift a finger.
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4339