TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Very Good Experience with Full Service My tax return was more complicated this year and I figured I would try the Full Service option with TurboTax. Overall, I had a good experience and glad to be done with them. While there are a lot of options and the prices more reasonable, Michael really helped file these with less of a hassle, while providing a good experience (along with his tax expertise).
Date published: 2022-03-16
Rated 5 out of 5 by from Still the best Turbo Tax has been the best for the last decade. I compare it to other online tax programs and Turbo Tax is by far the easiest to use and calculates the best refund overall!
Date published: 2022-03-16
Rated 5 out of 5 by from Professional and friendly From the first agent that called me to set up my services, to the tax professional who worked on my taxes, my experience was fast, professional and friendly. Plus, TurboTax mailed me a 20% off coupon because I am a repeat customer! Thank you for the great service and savings!
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo Tax is Quick and Easy! Fast and Efficient!! It was so easy, I was juggling three other applications while filling my taxes!
Date published: 2022-03-16
Rated 2 out of 5 by from Glitches this Year I have used TurboTax for tax prep for over 20 years for personal and my small business and my returns are pretty routine for me at this point. The partnership software is particularly filled with glitches this year. I had several errors that were not pertinent to me and my state return was rejected again due to an error that is not pertinent to my situation. Looking online, I can see this has happened to others as well. It's pretty unacceptable to have a product that does this, especially in regards to tax returns!
Date published: 2022-03-16
Rated 5 out of 5 by from TurboTax is awesome Went smooth with little errors on my part so got messages and was quickly fixed
Date published: 2022-03-16
Rated 2 out of 5 by from Not so awesome I thought I was getting free and end up paying almost 200
Date published: 2022-03-16
Rated 4 out of 5 by from turbotax worked fine for me and seems to be all right and easy to use.
Date published: 2022-03-16
Rated 5 out of 5 by from Got it done faster than hr block Pretty fast service took hrblock forever still waiting for them to get back to me turbotax in a couple days
Date published: 2022-03-16
Rated 5 out of 5 by from So much easier than doing it yourself. I've been doing turbo tax for a while now and don't think I'll ever do them on my own again. My agent has always been able to find a refund I wasn't able to.
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 4333
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Very Good Experience with Full Service My tax return was more complicated this year and I figured I would try the Full Service option with TurboTax. Overall, I had a good experience and glad to be done with them. While there are a lot of options and the prices more reasonable, Michael really helped file these with less of a hassle, while providing a good experience (along with his tax expertise).
Date published: 2022-03-16
Rated 5 out of 5 by from Still the best Turbo Tax has been the best for the last decade. I compare it to other online tax programs and Turbo Tax is by far the easiest to use and calculates the best refund overall!
Date published: 2022-03-16
Rated 5 out of 5 by from Professional and friendly From the first agent that called me to set up my services, to the tax professional who worked on my taxes, my experience was fast, professional and friendly. Plus, TurboTax mailed me a 20% off coupon because I am a repeat customer! Thank you for the great service and savings!
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo Tax is Quick and Easy! Fast and Efficient!! It was so easy, I was juggling three other applications while filling my taxes!
Date published: 2022-03-16
Rated 2 out of 5 by from Glitches this Year I have used TurboTax for tax prep for over 20 years for personal and my small business and my returns are pretty routine for me at this point. The partnership software is particularly filled with glitches this year. I had several errors that were not pertinent to me and my state return was rejected again due to an error that is not pertinent to my situation. Looking online, I can see this has happened to others as well. It's pretty unacceptable to have a product that does this, especially in regards to tax returns!
Date published: 2022-03-16
Rated 5 out of 5 by from TurboTax is awesome Went smooth with little errors on my part so got messages and was quickly fixed
Date published: 2022-03-16
Rated 2 out of 5 by from Not so awesome I thought I was getting free and end up paying almost 200
Date published: 2022-03-16
Rated 4 out of 5 by from turbotax worked fine for me and seems to be all right and easy to use.
Date published: 2022-03-16
Rated 5 out of 5 by from Got it done faster than hr block Pretty fast service took hrblock forever still waiting for them to get back to me turbotax in a couple days
Date published: 2022-03-16
Rated 5 out of 5 by from So much easier than doing it yourself. I've been doing turbo tax for a while now and don't think I'll ever do them on my own again. My agent has always been able to find a refund I wasn't able to.
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 4333