TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TURBO TAX IS GREAT SIMPLE AND EASY! thanks! I like the new import feature!
Date published: 2023-04-07
Rated 4 out of 5 by from FIRST TIME USER..GREAT EXPERIENCE THIS WAS EASY TO USE AND EXPLANATIONS WERE VERY WELL DONE.
Date published: 2023-04-07
Rated 2 out of 5 by from User-friendly & unfriendly Very user-friendly on the tax-preparation side. However, I could not get it to change my name from my widowed name to my new married name on the program itself.
Date published: 2023-04-07
Rated 3 out of 5 by from 2022 Review Overall simple and well explained however when asked what service plan to choose I selected the cheapest one that covered both state and federal however while finishing the taxes I had to then select another plan two different times. this was not the issue last year. Last year was also cheaper and I filled the same way no extra income or papers requiring more than the simple returns the service plan required. This year I had to pay more for the same thing. Service plans did not seem to be very clear because of this.
Date published: 2023-04-07
Rated 5 out of 5 by from Good tax software Turbo Tax was very user friendly. Breezed through the needed information and what was needed.
Date published: 2023-04-07
Rated 3 out of 5 by from Turbo tax is frustrating I keep writing for help and receive nothing back. It was a waste of my money and esp. my precious time.
Date published: 2023-04-07
Rated 5 out of 5 by from Awesome! Very simple to use this is for my daughter that didn’t make very much but was able to get her tax money back
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax - Thank you! I just don't like doing my taxes, never have! Turbo Tax makes the journey easier and actually I didn't feel too much pressure getting documents entered.
Date published: 2023-04-07
Rated 3 out of 5 by from Room for improvement I have been using TurboTax for a number of years. I believe that Intuit is charging too much for a retired person who has no income or other financial resources. If I had complicated returns it would be different. Even the state of Georgia give tax benefits to older folks. To Intuit, I am just another source of profit. Just my opinion, even though I will continue to use them for the sake of continuity.
Date published: 2023-04-07
Rated 1 out of 5 by from Turbo Tax Hawaii is terrible The payment screens and payment processing are terrible. Instructions are incomplete and wrong.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4332
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX IS GREAT SIMPLE AND EASY! thanks! I like the new import feature!
Date published: 2023-04-07
Rated 4 out of 5 by from FIRST TIME USER..GREAT EXPERIENCE THIS WAS EASY TO USE AND EXPLANATIONS WERE VERY WELL DONE.
Date published: 2023-04-07
Rated 2 out of 5 by from User-friendly & unfriendly Very user-friendly on the tax-preparation side. However, I could not get it to change my name from my widowed name to my new married name on the program itself.
Date published: 2023-04-07
Rated 3 out of 5 by from 2022 Review Overall simple and well explained however when asked what service plan to choose I selected the cheapest one that covered both state and federal however while finishing the taxes I had to then select another plan two different times. this was not the issue last year. Last year was also cheaper and I filled the same way no extra income or papers requiring more than the simple returns the service plan required. This year I had to pay more for the same thing. Service plans did not seem to be very clear because of this.
Date published: 2023-04-07
Rated 5 out of 5 by from Good tax software Turbo Tax was very user friendly. Breezed through the needed information and what was needed.
Date published: 2023-04-07
Rated 3 out of 5 by from Turbo tax is frustrating I keep writing for help and receive nothing back. It was a waste of my money and esp. my precious time.
Date published: 2023-04-07
Rated 5 out of 5 by from Awesome! Very simple to use this is for my daughter that didn’t make very much but was able to get her tax money back
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax - Thank you! I just don't like doing my taxes, never have! Turbo Tax makes the journey easier and actually I didn't feel too much pressure getting documents entered.
Date published: 2023-04-07
Rated 3 out of 5 by from Room for improvement I have been using TurboTax for a number of years. I believe that Intuit is charging too much for a retired person who has no income or other financial resources. If I had complicated returns it would be different. Even the state of Georgia give tax benefits to older folks. To Intuit, I am just another source of profit. Just my opinion, even though I will continue to use them for the sake of continuity.
Date published: 2023-04-07
Rated 1 out of 5 by from Turbo Tax Hawaii is terrible The payment screens and payment processing are terrible. Instructions are incomplete and wrong.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4332