TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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TurboTax Online
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Rated 3 out of 5 by
NCKC from
TurboTax is clunkier than necessary
TurboTax is better than any other product I've tried on the market for non-professionals. That's not much of a compliment because the others were horrible. Mostly it is the navigation that is so out-of-date compared to continual improvements I've observed for other applications I use. And, it is infuriating that there is a fee to submit a Kansas state return electronically. I will not pay it and print the state returns. Whether Kansas and TurboTax cannot agree on a fee or whether it is just another income stream for TurboTax, it is off-putting to me.
Date published: 2022-03-16
Rated 4 out of 5 by
Ritvars from
Cannot handle credit cards
Everything was fine, until I came to the electronic filing. the system rejected all three of my credit cards, which lends me to believe that there is a fault with turbotax
Date published: 2022-03-16
Rated 4 out of 5 by
DDanne16 from
Turbo Tax
The customer service was amazing. They were patient and carefree and understanding
Date published: 2022-03-16
Rated 5 out of 5 by
Palisa from
Review
I like this platform. Easy to understand and checks all boxes with you.
Date published: 2022-03-16
Rated 4 out of 5 by
sabrina k91 from
taxes is a pain the customer service is amazing
well it took a while to figure out how to do this my second time filling alone since my grandma passed hopefully i will get better
Date published: 2022-03-16
Rated 1 out of 5 by
ASoftwareEngr from
Not well thought out.
I had questions - the "CONTACT US" phone # didn't know and didn't know who to ask !
Date published: 2022-03-16
Rated 5 out of 5 by
Kelley Anne from
Turbo tax is great
I have used turbo tax several times in the past and it is a very quick way to file your taxes.
Date published: 2022-03-16
Rated 3 out of 5 by
Dan12121 from
Awesome platform, limited solutions
Great Platform with many automated solutions, very intuitive and easy to use. However as some more complex elements like a Backdoor IRA or tax credits need to be reflected even the Live Experts get lost.
Date published: 2022-03-16
Rated 5 out of 5 by
TC Business from
Turbo tax is a great product
I do have experience in preparing tax returns so I feel that Intuit has provided enough guidance to help the novice or individual to prepare a simple return. Thank you!!
Date published: 2022-03-16
Rated 5 out of 5 by
Mariepena91 from
aswomeon
good customer service and help good i was satisfaction
All TurboTax® Offerings Reviews - Page 4321
Date published: 2022-03-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
NCKC from
TurboTax is clunkier than necessary
TurboTax is better than any other product I've tried on the market for non-professionals. That's not much of a compliment because the others were horrible. Mostly it is the navigation that is so out-of-date compared to continual improvements I've observed for other applications I use. And, it is infuriating that there is a fee to submit a Kansas state return electronically. I will not pay it and print the state returns. Whether Kansas and TurboTax cannot agree on a fee or whether it is just another income stream for TurboTax, it is off-putting to me.
Date published: 2022-03-16
Rated 4 out of 5 by
Ritvars from
Cannot handle credit cards
Everything was fine, until I came to the electronic filing. the system rejected all three of my credit cards, which lends me to believe that there is a fault with turbotax
Date published: 2022-03-16
Rated 4 out of 5 by
DDanne16 from
Turbo Tax
The customer service was amazing. They were patient and carefree and understanding
Date published: 2022-03-16
Rated 5 out of 5 by
Palisa from
Review
I like this platform. Easy to understand and checks all boxes with you.
Date published: 2022-03-16
Rated 4 out of 5 by
sabrina k91 from
taxes is a pain the customer service is amazing
well it took a while to figure out how to do this my second time filling alone since my grandma passed hopefully i will get better
Date published: 2022-03-16
Rated 1 out of 5 by
ASoftwareEngr from
Not well thought out.
I had questions - the "CONTACT US" phone # didn't know and didn't know who to ask !
Date published: 2022-03-16
Rated 5 out of 5 by
Kelley Anne from
Turbo tax is great
I have used turbo tax several times in the past and it is a very quick way to file your taxes.
Date published: 2022-03-16
Rated 3 out of 5 by
Dan12121 from
Awesome platform, limited solutions
Great Platform with many automated solutions, very intuitive and easy to use. However as some more complex elements like a Backdoor IRA or tax credits need to be reflected even the Live Experts get lost.
Date published: 2022-03-16
Rated 5 out of 5 by
TC Business from
Turbo tax is a great product
I do have experience in preparing tax returns so I feel that Intuit has provided enough guidance to help the novice or individual to prepare a simple return. Thank you!!
Date published: 2022-03-16
Rated 5 out of 5 by
Mariepena91 from
aswomeon
good customer service and help good i was satisfaction
All TurboTax® Offerings Reviews - Page 4321
Date published: 2022-03-16