TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Deceiving/Disappointment I do not like how you signup for one thing and then when you finish you have to signup for something that cost more. I have used this last year and with the same material and I did not have to pay anything. Why am I paying for the same product and service and it is costing me $60.
Date published: 2022-03-21
Rated 5 out of 5 by from amazing service I loved how easy it was to file my taxes, everything is simple and understandable, I didn't even need a tax expert to help
Date published: 2022-03-21
Rated 5 out of 5 by from Turbotax is awesome!! Great Experience with Turbo Tax! My taxes were filed easily!
Date published: 2022-03-21
Rated 5 out of 5 by from Turbo Tax is awesome! I have been using Turbo Tax for many years. I'm amazed at how easy the program is. Believe me, I am no super genius but using Turbo Tax makes me feel like one!!
Date published: 2022-03-21
Rated 4 out of 5 by from Turbo Tax can be a little confusing There are two different ways to use Turbo Tax. One is to go online and fill out the forms that will be saved in the "cloud". The other is to download/use disk purchased at a retail store. The later of types is saved on your computer and Turbo Tax online doesn't know that you have every used Turbo Tax. I found it very confusing when signing on with email address as sign in ID.
Date published: 2022-03-21
Rated 5 out of 5 by from Retired Easy Peasy. Great design. why 25 character requirement? So folks can waste their time and yours?
Date published: 2022-03-21
Rated 4 out of 5 by from I HAVE USED TURBO TAX FOR AT LEAST 10 YEARS. SO FAR SO GOOD. TOOK ME THROUGH EVERYTHING I NEEDED TO FILE MY RETURN.
Date published: 2022-03-21
Rated 1 out of 5 by from Turbo Tax was horrible Many errors, not helping, extremely time consuming!
Date published: 2022-03-21
Rated 5 out of 5 by from Informative and hands on! Our preparer was extremely helpful in preparing our taxes this year and gave us tips on what we can do next year when we file! I enjoyed having someone very communicative help with something this important!
Date published: 2022-03-21
Rated 5 out of 5 by from Quickest Tax Return Ever! Awesome Customer Service From Michelle!! I Know Where Im Getting My Texes Done Next Year!
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4321
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Deceiving/Disappointment I do not like how you signup for one thing and then when you finish you have to signup for something that cost more. I have used this last year and with the same material and I did not have to pay anything. Why am I paying for the same product and service and it is costing me $60.
Date published: 2022-03-21
Rated 5 out of 5 by from amazing service I loved how easy it was to file my taxes, everything is simple and understandable, I didn't even need a tax expert to help
Date published: 2022-03-21
Rated 5 out of 5 by from Turbotax is awesome!! Great Experience with Turbo Tax! My taxes were filed easily!
Date published: 2022-03-21
Rated 5 out of 5 by from Turbo Tax is awesome! I have been using Turbo Tax for many years. I'm amazed at how easy the program is. Believe me, I am no super genius but using Turbo Tax makes me feel like one!!
Date published: 2022-03-21
Rated 4 out of 5 by from Turbo Tax can be a little confusing There are two different ways to use Turbo Tax. One is to go online and fill out the forms that will be saved in the "cloud". The other is to download/use disk purchased at a retail store. The later of types is saved on your computer and Turbo Tax online doesn't know that you have every used Turbo Tax. I found it very confusing when signing on with email address as sign in ID.
Date published: 2022-03-21
Rated 5 out of 5 by from Retired Easy Peasy. Great design. why 25 character requirement? So folks can waste their time and yours?
Date published: 2022-03-21
Rated 4 out of 5 by from I HAVE USED TURBO TAX FOR AT LEAST 10 YEARS. SO FAR SO GOOD. TOOK ME THROUGH EVERYTHING I NEEDED TO FILE MY RETURN.
Date published: 2022-03-21
Rated 1 out of 5 by from Turbo Tax was horrible Many errors, not helping, extremely time consuming!
Date published: 2022-03-21
Rated 5 out of 5 by from Informative and hands on! Our preparer was extremely helpful in preparing our taxes this year and gave us tips on what we can do next year when we file! I enjoyed having someone very communicative help with something this important!
Date published: 2022-03-21
Rated 5 out of 5 by from Quickest Tax Return Ever! Awesome Customer Service From Michelle!! I Know Where Im Getting My Texes Done Next Year!
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4321