TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Easy Easy...............................................
Date published: 2022-03-16
Rated 5 out of 5 by from overall a great experience I wasn't sure about turbo tax at first because it's online and it takes a few days for the income tax to be done but I am very satisfied with it. I enjoyed not having to worry if it was done right. they are truthful and honest. I am so happy I choose them to do my taxes.
Date published: 2022-03-16
Rated 5 out of 5 by from turbotax rules! they make filing very easy!! highly recommended for anyone who is busy or does not understand the process (or both!!). The tax experts have always been very kind, helpful, responsive, and helpful.
Date published: 2022-03-16
Rated 4 out of 5 by from decent It had a glitched where I can't efile cause it keeps putting that i have a 1095-A . I keep pressing that i do not have one and it automatically changes. This is an issue for me cause I want to efile.
Date published: 2022-03-16
Rated 5 out of 5 by from Very easy and very fast Easy to use and very helpful. For a first time filer I would recommend.
Date published: 2022-03-16
Rated 5 out of 5 by from I love turbotax Communication was great. The tax expert was great.
Date published: 2022-03-16
Rated 4 out of 5 by from Difficulty I have used Turbo Tax for nearly 20 years without any problems. This year I found the layout more difficult especially in recording W2s. Also I have had problems entering certain data (i.e. bank account numbers) with the program telling me the numbers do not match. After about 3 or 4 attempts the program wupd accet the information.
Date published: 2022-03-16
Rated 5 out of 5 by from Over 20 years using Turbo Tax A good experience, as always. The only issue this year was having to adjust the font size occasionally so as to see the interview questions without having to scroll down.
Date published: 2022-03-16
Rated 5 out of 5 by from Great in all Ways Some rough spots but worked thru it in no time at all
Date published: 2022-03-16
Rated 5 out of 5 by from Awesome This year a lot has changed in my life. I was intimidated to do my taxes. A friend told me which documents to collect. Got on turbo tax and got it done. there were some questions that I did not understand because of all the changes in my life, but got through it. thanks
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 4320
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy Easy...............................................
Date published: 2022-03-16
Rated 5 out of 5 by from overall a great experience I wasn't sure about turbo tax at first because it's online and it takes a few days for the income tax to be done but I am very satisfied with it. I enjoyed not having to worry if it was done right. they are truthful and honest. I am so happy I choose them to do my taxes.
Date published: 2022-03-16
Rated 5 out of 5 by from turbotax rules! they make filing very easy!! highly recommended for anyone who is busy or does not understand the process (or both!!). The tax experts have always been very kind, helpful, responsive, and helpful.
Date published: 2022-03-16
Rated 4 out of 5 by from decent It had a glitched where I can't efile cause it keeps putting that i have a 1095-A . I keep pressing that i do not have one and it automatically changes. This is an issue for me cause I want to efile.
Date published: 2022-03-16
Rated 5 out of 5 by from Very easy and very fast Easy to use and very helpful. For a first time filer I would recommend.
Date published: 2022-03-16
Rated 5 out of 5 by from I love turbotax Communication was great. The tax expert was great.
Date published: 2022-03-16
Rated 4 out of 5 by from Difficulty I have used Turbo Tax for nearly 20 years without any problems. This year I found the layout more difficult especially in recording W2s. Also I have had problems entering certain data (i.e. bank account numbers) with the program telling me the numbers do not match. After about 3 or 4 attempts the program wupd accet the information.
Date published: 2022-03-16
Rated 5 out of 5 by from Over 20 years using Turbo Tax A good experience, as always. The only issue this year was having to adjust the font size occasionally so as to see the interview questions without having to scroll down.
Date published: 2022-03-16
Rated 5 out of 5 by from Great in all Ways Some rough spots but worked thru it in no time at all
Date published: 2022-03-16
Rated 5 out of 5 by from Awesome This year a lot has changed in my life. I was intimidated to do my taxes. A friend told me which documents to collect. Got on turbo tax and got it done. there were some questions that I did not understand because of all the changes in my life, but got through it. thanks
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 4320