TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Good experience Great experience, and assistance. Turbo tax makes it very easy.
Date published: 2021-02-26
Rated 3 out of 5 by from I did NOT love Turbo Tax this year :{ Sorry, but the screens this year were parsed out and the help screen links did not fully cover explanation - additionally when information is requested you have NO idea what is expected next. It would be nice if an intro to each section identified what forms you might actually need in order to provide data. This especially on 1099B information - priors, inception dates, etc. So like: You will need the following to complete this section: Additionally, why can't you just select STANDARD DEDUCTION and be done with it??
Date published: 2021-02-26
Rated 5 out of 5 by from AWESOMME SO SO EASY ANYONE CAN DO OIT.......................
Date published: 2021-02-26
Rated 5 out of 5 by from Easy to Use TurboTax is easy to use even if you are not familiar with taxes. The help functions and instructions are useful.
Date published: 2021-02-26
Rated 5 out of 5 by from Great Great way to file love it will do next year thanks
Date published: 2021-02-26
Rated 5 out of 5 by from awesome Great-very intuitive-very easy to understand and use.
Date published: 2021-02-26
Rated 5 out of 5 by from Makes filing so much easier! Turbo Tax took me through every step with detailed explanations. This product gives me confidence to file on my own. I know if I need extra help (I did in 2019) I will receive it.
Date published: 2021-02-26
Rated 4 out of 5 by from TurboTax is awesome I am pleased with TurboTax and i am satisfied. I just wish there would be an add up with amount.
Date published: 2021-02-26
Rated 1 out of 5 by from Never purchasing turbotax again Multiple issues this year. Turbotax recommended itemized deduction but then wouldn't let me take it. No one could figure out the issue and never got a call back as promised. Issue efiling federal, then finally got that to go through and had issues filing state with efile. More difficult to navigate forms then previous versions.
Date published: 2021-02-26
Rated 4 out of 5 by from great quick and easy and easy to answer any questions that I had
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 429
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Good experience Great experience, and assistance. Turbo tax makes it very easy.
Date published: 2021-02-26
Rated 3 out of 5 by from I did NOT love Turbo Tax this year :{ Sorry, but the screens this year were parsed out and the help screen links did not fully cover explanation - additionally when information is requested you have NO idea what is expected next. It would be nice if an intro to each section identified what forms you might actually need in order to provide data. This especially on 1099B information - priors, inception dates, etc. So like: You will need the following to complete this section: Additionally, why can't you just select STANDARD DEDUCTION and be done with it??
Date published: 2021-02-26
Rated 5 out of 5 by from AWESOMME SO SO EASY ANYONE CAN DO OIT.......................
Date published: 2021-02-26
Rated 5 out of 5 by from Easy to Use TurboTax is easy to use even if you are not familiar with taxes. The help functions and instructions are useful.
Date published: 2021-02-26
Rated 5 out of 5 by from Great Great way to file love it will do next year thanks
Date published: 2021-02-26
Rated 5 out of 5 by from awesome Great-very intuitive-very easy to understand and use.
Date published: 2021-02-26
Rated 5 out of 5 by from Makes filing so much easier! Turbo Tax took me through every step with detailed explanations. This product gives me confidence to file on my own. I know if I need extra help (I did in 2019) I will receive it.
Date published: 2021-02-26
Rated 4 out of 5 by from TurboTax is awesome I am pleased with TurboTax and i am satisfied. I just wish there would be an add up with amount.
Date published: 2021-02-26
Rated 1 out of 5 by from Never purchasing turbotax again Multiple issues this year. Turbotax recommended itemized deduction but then wouldn't let me take it. No one could figure out the issue and never got a call back as promised. Issue efiling federal, then finally got that to go through and had issues filing state with efile. More difficult to navigate forms then previous versions.
Date published: 2021-02-26
Rated 4 out of 5 by from great quick and easy and easy to answer any questions that I had
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 429