TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from quick and easy! Ive used turbo tax several times over the years and it has always been quick and easy.
Date published: 2022-10-16
Rated 5 out of 5 by from Turbo Tax is awesome My tax expert Liz was amazing and efficient. My taxes were prepared quickly and I was very impressed.
Date published: 2022-10-16
Rated 5 out of 5 by from Paying Taxes is Painless Now I used to stress about doing my taxes. No longer. Turbo Tax Online makes it absolutely simple.
Date published: 2022-10-16
Rated 5 out of 5 by from Turbo Tax Makes Life Easier I like it where it takes me through everything so I don't forget an item
Date published: 2022-10-16
Rated 5 out of 5 by from LOVE TURBO TAX So easy to use! Very user friendly !!!!!! Have used for years!
Date published: 2022-10-16
Rated 2 out of 5 by from Very disappointed with the web site integretation I needed to add a state to my return. I tried accessing the site and was sent 3 erroneous passcodes. I copy/paste. Then I was locked out of my account wasting my VALUABLE time. Very disappointing
Date published: 2022-10-16
Rated 4 out of 5 by from Federal rejection not so easy to correct Filing taxes was very easy. 5 stars. But, Fed rejected because someone used my soc sec number and claimed me as a dependant. Turbo Tax did not provide a clear path to correct this error. I had to hunt and peck and missed the filing deadline. Maybe this can be next on your list of TO Dos. Still a fan of TurboTax. I have used for years and see improvements every year.
Date published: 2022-10-16
Rated 5 out of 5 by from Turbo Tax does the job! I have used Turbo Tax for over 20 years and have never had a problem with any of my returns.
Date published: 2022-10-16
Rated 4 out of 5 by from Great but Foreign Dividend Income entered manually I have used it for many years and I really do like it. I like I can switch between Easy Step and Forms to double check entry flow. The Personal Info section could have bank account and pins there instead of buried later. Being able to go through sections as I want is a big plus. It is a 5 star unless you own foreign stocks and bonds then a 4 star. My main complaint for Stock owners is Foreign Dividend Income for Foreign Taxes paid has to be entered manually after going through brokerage 1099's downloaded from my brokerages and adding up the numbers and determining the countries. TurboTax does download directly the brokerage info, foreign tax paid, but does not identify the associated dividend data. The brokerage download is a BIG time saver if you own many stocks with entering all the transactions. I am now doing my taxes for a $6 million trust and avoiding the accountant fees.
Date published: 2022-10-16
Rated 5 out of 5 by from tax prep Great help, could not have done it on my own. The professional was helpful and knowledgeable.
Date published: 2022-10-16
All TurboTax® Offerings Reviews - Page 4261
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from quick and easy! Ive used turbo tax several times over the years and it has always been quick and easy.
Date published: 2022-10-16
Rated 5 out of 5 by from Turbo Tax is awesome My tax expert Liz was amazing and efficient. My taxes were prepared quickly and I was very impressed.
Date published: 2022-10-16
Rated 5 out of 5 by from Paying Taxes is Painless Now I used to stress about doing my taxes. No longer. Turbo Tax Online makes it absolutely simple.
Date published: 2022-10-16
Rated 5 out of 5 by from Turbo Tax Makes Life Easier I like it where it takes me through everything so I don't forget an item
Date published: 2022-10-16
Rated 5 out of 5 by from LOVE TURBO TAX So easy to use! Very user friendly !!!!!! Have used for years!
Date published: 2022-10-16
Rated 2 out of 5 by from Very disappointed with the web site integretation I needed to add a state to my return. I tried accessing the site and was sent 3 erroneous passcodes. I copy/paste. Then I was locked out of my account wasting my VALUABLE time. Very disappointing
Date published: 2022-10-16
Rated 4 out of 5 by from Federal rejection not so easy to correct Filing taxes was very easy. 5 stars. But, Fed rejected because someone used my soc sec number and claimed me as a dependant. Turbo Tax did not provide a clear path to correct this error. I had to hunt and peck and missed the filing deadline. Maybe this can be next on your list of TO Dos. Still a fan of TurboTax. I have used for years and see improvements every year.
Date published: 2022-10-16
Rated 5 out of 5 by from Turbo Tax does the job! I have used Turbo Tax for over 20 years and have never had a problem with any of my returns.
Date published: 2022-10-16
Rated 4 out of 5 by from Great but Foreign Dividend Income entered manually I have used it for many years and I really do like it. I like I can switch between Easy Step and Forms to double check entry flow. The Personal Info section could have bank account and pins there instead of buried later. Being able to go through sections as I want is a big plus. It is a 5 star unless you own foreign stocks and bonds then a 4 star. My main complaint for Stock owners is Foreign Dividend Income for Foreign Taxes paid has to be entered manually after going through brokerage 1099's downloaded from my brokerages and adding up the numbers and determining the countries. TurboTax does download directly the brokerage info, foreign tax paid, but does not identify the associated dividend data. The brokerage download is a BIG time saver if you own many stocks with entering all the transactions. I am now doing my taxes for a $6 million trust and avoiding the accountant fees.
Date published: 2022-10-16
Rated 5 out of 5 by from tax prep Great help, could not have done it on my own. The professional was helpful and knowledgeable.
Date published: 2022-10-16
All TurboTax® Offerings Reviews - Page 4261