TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is awesome. Turbo Tax instructions are easy to understand in a step by step process. That makes sure your taxes are done right.
Date published: 2023-01-29
Rated 5 out of 5 by from easy to use got everything i needed , easy and fast to use the live chat helped answer any questions i had
Date published: 2023-01-29
Rated 5 out of 5 by from I NEEDED HELP WITH MEDICARE WAIVER PAYMENTS I HAD THE PLEASURE OF DEALING WITH JORGE WHP HAD MORE THAN 30 YEARS OF EXPERIENCE AND HE WALKED ME THROUGH THE WHOLE PROCESS...I SHOULD HAVE ASKED FOR HELP MUCH SOONER.
Date published: 2023-01-29
Rated 3 out of 5 by from Gets the job done - wish it was like it was before It was easy to use, it is convenient especially if you have used it to file your taxes before because it will sync the previous year's tax returns... however it is disappointing that it is no longer free... they make you select the TurboTax Deluxe version, give you the option to "pay out of your returns" for the $39... however, right when you are going to file... then they stick you AGAIN and take out an additional $39 to deduct it... So in total not only is it no longer free... now they take $78 out of your taxes! You do all the work and they get to take it out of your return, twice! Once the $39 -- understandable, we still need to use the platform but twice!? Disappointed... but again for the fact that it is set up with all my information already... they got me. :/
Date published: 2023-01-29
Rated 5 out of 5 by from Turbo Tax is great I had a great experience using Turbotax i highly recommend using it
Date published: 2023-01-29
Rated 5 out of 5 by from Turbo Tax Is Awesome! I have used Turbo Tax the past few years and love how easy it is to use! I had been intimidated to try doing it before but once I did I wished I had been using it all along, would have saved myself so much money.
Date published: 2023-01-29
Rated 5 out of 5 by from Easy and Quick to use I always choose Turbo Tax. It is easy and quick. Love the step by step directions.
Date published: 2023-01-29
Rated 2 out of 5 by from It was ok not sure worth the money I normally use a cpa and may go back to that. I cost the same.
Date published: 2023-01-29
Rated 5 out of 5 by from Turbotax is great Turbotax is the simple way to file your own taxes. I have used Turbotax the last six years with no problems I truly recommed it.
Date published: 2023-01-29
Rated 5 out of 5 by from Turbo Tax is Easy and efficient to navigate Was very easy to use and navigate through and was easy enough that i did not need to reach out for any assistance
Date published: 2023-01-29
All TurboTax® Offerings Reviews - Page 427
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is awesome. Turbo Tax instructions are easy to understand in a step by step process. That makes sure your taxes are done right.
Date published: 2023-01-29
Rated 5 out of 5 by from easy to use got everything i needed , easy and fast to use the live chat helped answer any questions i had
Date published: 2023-01-29
Rated 5 out of 5 by from I NEEDED HELP WITH MEDICARE WAIVER PAYMENTS I HAD THE PLEASURE OF DEALING WITH JORGE WHP HAD MORE THAN 30 YEARS OF EXPERIENCE AND HE WALKED ME THROUGH THE WHOLE PROCESS...I SHOULD HAVE ASKED FOR HELP MUCH SOONER.
Date published: 2023-01-29
Rated 3 out of 5 by from Gets the job done - wish it was like it was before It was easy to use, it is convenient especially if you have used it to file your taxes before because it will sync the previous year's tax returns... however it is disappointing that it is no longer free... they make you select the TurboTax Deluxe version, give you the option to "pay out of your returns" for the $39... however, right when you are going to file... then they stick you AGAIN and take out an additional $39 to deduct it... So in total not only is it no longer free... now they take $78 out of your taxes! You do all the work and they get to take it out of your return, twice! Once the $39 -- understandable, we still need to use the platform but twice!? Disappointed... but again for the fact that it is set up with all my information already... they got me. :/
Date published: 2023-01-29
Rated 5 out of 5 by from Turbo Tax is great I had a great experience using Turbotax i highly recommend using it
Date published: 2023-01-29
Rated 5 out of 5 by from Turbo Tax Is Awesome! I have used Turbo Tax the past few years and love how easy it is to use! I had been intimidated to try doing it before but once I did I wished I had been using it all along, would have saved myself so much money.
Date published: 2023-01-29
Rated 5 out of 5 by from Easy and Quick to use I always choose Turbo Tax. It is easy and quick. Love the step by step directions.
Date published: 2023-01-29
Rated 2 out of 5 by from It was ok not sure worth the money I normally use a cpa and may go back to that. I cost the same.
Date published: 2023-01-29
Rated 5 out of 5 by from Turbotax is great Turbotax is the simple way to file your own taxes. I have used Turbotax the last six years with no problems I truly recommed it.
Date published: 2023-01-29
Rated 5 out of 5 by from Turbo Tax is Easy and efficient to navigate Was very easy to use and navigate through and was easy enough that i did not need to reach out for any assistance
Date published: 2023-01-29
All TurboTax® Offerings Reviews - Page 427