TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Great Awesome I had a great experience and they was very hel6
Date published: 2021-02-24
Rated 5 out of 5 by from Really easy Love the ease of Turbo Tax! Love that they keep track of numbers year to year.
Date published: 2021-02-24
Rated 4 out of 5 by from Turbo Tax is still the best Still pretty good, but this year, there were too many new questions for which I could not find the answers. Even with a phone call, I couldn't get an answer. Still waiting for a response.
Date published: 2021-02-24
Rated 5 out of 5 by from turbo tax was awesome It was very simple to do myself and less money, I appreciated the service.
Date published: 2021-02-24
Rated 5 out of 5 by from Love turbotax Turbotax is easy peasy lemon squeesy all should use
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is great I has issues with the stimulas and was able to have someone walk me through step by step. It was very helpful
Date published: 2021-02-24
Rated 3 out of 5 by from It's Okay I am been a turbotax 2016 and so far its been okay. Sometimes its deposit on-time,ahead and even very late. But this last year 2nd stimulus was been a bad moment. SO thats why i am giving an average star. I would like to give excellent star BUT it is better to give average because I am afraid this coming tax 'might' having a late deposit (hopefiully not) and I want to be fair incase. And the Fee also gets UP so I don't know why? So this is WHY I am giving average. Hopefully I can stay next in turbotax. I see if turbotax is worth it this year and this coming more years!!
Date published: 2021-02-24
Rated 1 out of 5 by from Should have done it on our own. My wife and I have used TT for the past 4 years and this was the first time we opted to have a tax expert help us. We filled out more than we would have if we did it on our own. It was constantly correcting numbers that we had provided our expert that, by the time the docs were ready for review, had to be revised TWICE before submitted. And we were asked to fill out a number of additional documents that, according to the service, would have been done for us after answering the correct questions. We also had to instruct our tax expert on what write offs we could utilize to aid in our prep efforts. All in all, we will not use the tax expert service in the future.
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is so user friendly. Everything was easy and simple to follow. Didn't take any time at all.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is EASY The live expert walked me through step by step. George is a very patient guy considering I'm filing my first tax return.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 425
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great Awesome I had a great experience and they was very hel6
Date published: 2021-02-24
Rated 5 out of 5 by from Really easy Love the ease of Turbo Tax! Love that they keep track of numbers year to year.
Date published: 2021-02-24
Rated 4 out of 5 by from Turbo Tax is still the best Still pretty good, but this year, there were too many new questions for which I could not find the answers. Even with a phone call, I couldn't get an answer. Still waiting for a response.
Date published: 2021-02-24
Rated 5 out of 5 by from turbo tax was awesome It was very simple to do myself and less money, I appreciated the service.
Date published: 2021-02-24
Rated 5 out of 5 by from Love turbotax Turbotax is easy peasy lemon squeesy all should use
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is great I has issues with the stimulas and was able to have someone walk me through step by step. It was very helpful
Date published: 2021-02-24
Rated 3 out of 5 by from It's Okay I am been a turbotax 2016 and so far its been okay. Sometimes its deposit on-time,ahead and even very late. But this last year 2nd stimulus was been a bad moment. SO thats why i am giving an average star. I would like to give excellent star BUT it is better to give average because I am afraid this coming tax 'might' having a late deposit (hopefiully not) and I want to be fair incase. And the Fee also gets UP so I don't know why? So this is WHY I am giving average. Hopefully I can stay next in turbotax. I see if turbotax is worth it this year and this coming more years!!
Date published: 2021-02-24
Rated 1 out of 5 by from Should have done it on our own. My wife and I have used TT for the past 4 years and this was the first time we opted to have a tax expert help us. We filled out more than we would have if we did it on our own. It was constantly correcting numbers that we had provided our expert that, by the time the docs were ready for review, had to be revised TWICE before submitted. And we were asked to fill out a number of additional documents that, according to the service, would have been done for us after answering the correct questions. We also had to instruct our tax expert on what write offs we could utilize to aid in our prep efforts. All in all, we will not use the tax expert service in the future.
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is so user friendly. Everything was easy and simple to follow. Didn't take any time at all.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is EASY The live expert walked me through step by step. George is a very patient guy considering I'm filing my first tax return.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 425