TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from way to go turbo excellent work/help easy easy way to do your tax, i enjoy doing my tax on my own because of turbo tax
Date published: 2023-01-29
Rated 5 out of 5 by from Been Using For Years!!! I have used Turbo tax for more than 15 years. It is so easy and walks you through every step. One year I went to H&R Block because I wasn't sure I did my taxes right and $250 later, I found out Turbo Tax gave me the same number for only $39. I have never gone to another tax company since!
Date published: 2023-01-29
Rated 5 out of 5 by from Turbo Tax is awesome It was easy to use and one of the best tax prepare services to use
Date published: 2023-01-29
Rated 5 out of 5 by from Easy to use Turbo tax is really fast and easy to use. I will continue to use them in the future.
Date published: 2023-01-29
Rated 5 out of 5 by from NEVER doing my taxes anywhere else but here!!! Last year I went with liberty tax and they were great customer service but horribly organized and expensive. They took $900 from my tax return, so I decided to go to Community 1st Tax Solutions and they estimated my return at $4,000 and some change. I decided I wanted a second opinion and decided to Google who could provide me with the best return (given all the Tax credits that were removed) Turbo tax was the 2nd option and I decided to try. If I didn’t like the estimate, I could always go somewhere else. At the end of it I only paid 127 and got about 10,000 on my refund. It was super easy and when I was confused, the site offered simply tips that clarified everything. Even when my AGI didn’t match, (to be able to e-file) TurboTax guided me through the process to obtain it. I strongly recommend TurboTax. It’s affordable and you will get your max refund.
Date published: 2023-01-29
Rated 5 out of 5 by from It’s simple and it’s great It was easy for me, and the experts was great and I will recommend it to anyone
Date published: 2023-01-29
Rated 4 out of 5 by from Turbo is truly an experience, just pricey. I ended up needing help and Ian was to the rescue! His help was greatly appreciated. My only issue was it costed me 226.00 to file. Glad it's done and over with.
Date published: 2023-01-29
Rated 5 out of 5 by from easy to use clean site, good instructions, simple and easy to use. just watch out for that slightly hidden 44$ processing fee for turbotax to deduct the cost of their service directly from your tax refund.
Date published: 2023-01-29
Rated 5 out of 5 by from I'm glad I used Turbo Tax I was nervous to use Turbo Tax for the first time but it was a great experience. Very user friendly.
Date published: 2023-01-29
Rated 5 out of 5 by from Love Turbo Tax I have been using Turbo Tax for years to do mine and my family's taxes. So easy to use. I've turned them all my way!
Date published: 2023-01-29
All TurboTax® Offerings Reviews - Page 424
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from way to go turbo excellent work/help easy easy way to do your tax, i enjoy doing my tax on my own because of turbo tax
Date published: 2023-01-29
Rated 5 out of 5 by from Been Using For Years!!! I have used Turbo tax for more than 15 years. It is so easy and walks you through every step. One year I went to H&R Block because I wasn't sure I did my taxes right and $250 later, I found out Turbo Tax gave me the same number for only $39. I have never gone to another tax company since!
Date published: 2023-01-29
Rated 5 out of 5 by from Turbo Tax is awesome It was easy to use and one of the best tax prepare services to use
Date published: 2023-01-29
Rated 5 out of 5 by from Easy to use Turbo tax is really fast and easy to use. I will continue to use them in the future.
Date published: 2023-01-29
Rated 5 out of 5 by from NEVER doing my taxes anywhere else but here!!! Last year I went with liberty tax and they were great customer service but horribly organized and expensive. They took $900 from my tax return, so I decided to go to Community 1st Tax Solutions and they estimated my return at $4,000 and some change. I decided I wanted a second opinion and decided to Google who could provide me with the best return (given all the Tax credits that were removed) Turbo tax was the 2nd option and I decided to try. If I didn’t like the estimate, I could always go somewhere else. At the end of it I only paid 127 and got about 10,000 on my refund. It was super easy and when I was confused, the site offered simply tips that clarified everything. Even when my AGI didn’t match, (to be able to e-file) TurboTax guided me through the process to obtain it. I strongly recommend TurboTax. It’s affordable and you will get your max refund.
Date published: 2023-01-29
Rated 5 out of 5 by from It’s simple and it’s great It was easy for me, and the experts was great and I will recommend it to anyone
Date published: 2023-01-29
Rated 4 out of 5 by from Turbo is truly an experience, just pricey. I ended up needing help and Ian was to the rescue! His help was greatly appreciated. My only issue was it costed me 226.00 to file. Glad it's done and over with.
Date published: 2023-01-29
Rated 5 out of 5 by from easy to use clean site, good instructions, simple and easy to use. just watch out for that slightly hidden 44$ processing fee for turbotax to deduct the cost of their service directly from your tax refund.
Date published: 2023-01-29
Rated 5 out of 5 by from I'm glad I used Turbo Tax I was nervous to use Turbo Tax for the first time but it was a great experience. Very user friendly.
Date published: 2023-01-29
Rated 5 out of 5 by from Love Turbo Tax I have been using Turbo Tax for years to do mine and my family's taxes. So easy to use. I've turned them all my way!
Date published: 2023-01-29
All TurboTax® Offerings Reviews - Page 424