TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Great experience with TurboTax I had a great experience filing my taxes with TurboTax. My tax preparer Tammy was excellent.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax Live was great! Turbo tax live made this process super easy and stress-free
Date published: 2022-03-20
Rated 5 out of 5 by from I had a great experience with TurboTax! I used your app for the first time. I was confused at first but received great assistance via chat. After that, I was assisted with completing my returns and reviewing. Everyone was helpful and friendly. I will continue to use TurboTax and recommend it to friends.
Date published: 2022-03-20
Rated 4 out of 5 by from GREAT PRODUCT WITH ALL THE INFORMATION NEEDED TIME CONSUMING BUT WELL WORTH THE EFFORT. EASY TO UNDERSTAND AND ADD THE INFORMATION WHERE REQUIRED.
Date published: 2022-03-20
Rated 5 out of 5 by from TurboTax is awesome I had a great experience. Everything was easy and fast and sufficient. I love the service with Sarah she was great.
Date published: 2022-03-20
Rated 4 out of 5 by from Solid process, year after year... I have been using Turbo Tax for over 10 years. This year was an extremely complex year--sold house, changed jobs, sold investments, started a business, moved to a new state, bought new house ... and the mortgage was sold on the mortgage market so a new bank was became my lender , etc. There was a lot to cover. However, by setting aside approximately 2 hours over the course of 9 weeks, it was all manageable...just one step at a time. The main reason that this was not a 5-star rating this year is because I ... surprisingly... found myself inputting information that should have carried over from last year's entries. I also kept receiving "Time to sign in" Turbo Tax info emails during all 9 weeks of the time that I was already signed in and working on my return. I suspect some sort of upgrade / cloud / database change occurred, and some transfer information was not carried over. Not a horrible thing, but also not 5-star easy-peezee like so many prior year's actions.
Date published: 2022-03-20
Rated 3 out of 5 by from Turbo tax is cool It's easy and fast go ahead and do it I did straight to the money
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo tax is easy It was a easy process it's a awesome service I recommend
Date published: 2022-03-20
Rated 3 out of 5 by from OK if you know taxes already Easy to enter in error if preparer doesn't know how the end result should look.
Date published: 2022-03-20
Rated 5 out of 5 by from Great Experience Easy to use. The creative slides are fun but make the process way longer than necessary
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 4157
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great experience with TurboTax I had a great experience filing my taxes with TurboTax. My tax preparer Tammy was excellent.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax Live was great! Turbo tax live made this process super easy and stress-free
Date published: 2022-03-20
Rated 5 out of 5 by from I had a great experience with TurboTax! I used your app for the first time. I was confused at first but received great assistance via chat. After that, I was assisted with completing my returns and reviewing. Everyone was helpful and friendly. I will continue to use TurboTax and recommend it to friends.
Date published: 2022-03-20
Rated 4 out of 5 by from GREAT PRODUCT WITH ALL THE INFORMATION NEEDED TIME CONSUMING BUT WELL WORTH THE EFFORT. EASY TO UNDERSTAND AND ADD THE INFORMATION WHERE REQUIRED.
Date published: 2022-03-20
Rated 5 out of 5 by from TurboTax is awesome I had a great experience. Everything was easy and fast and sufficient. I love the service with Sarah she was great.
Date published: 2022-03-20
Rated 4 out of 5 by from Solid process, year after year... I have been using Turbo Tax for over 10 years. This year was an extremely complex year--sold house, changed jobs, sold investments, started a business, moved to a new state, bought new house ... and the mortgage was sold on the mortgage market so a new bank was became my lender , etc. There was a lot to cover. However, by setting aside approximately 2 hours over the course of 9 weeks, it was all manageable...just one step at a time. The main reason that this was not a 5-star rating this year is because I ... surprisingly... found myself inputting information that should have carried over from last year's entries. I also kept receiving "Time to sign in" Turbo Tax info emails during all 9 weeks of the time that I was already signed in and working on my return. I suspect some sort of upgrade / cloud / database change occurred, and some transfer information was not carried over. Not a horrible thing, but also not 5-star easy-peezee like so many prior year's actions.
Date published: 2022-03-20
Rated 3 out of 5 by from Turbo tax is cool It's easy and fast go ahead and do it I did straight to the money
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo tax is easy It was a easy process it's a awesome service I recommend
Date published: 2022-03-20
Rated 3 out of 5 by from OK if you know taxes already Easy to enter in error if preparer doesn't know how the end result should look.
Date published: 2022-03-20
Rated 5 out of 5 by from Great Experience Easy to use. The creative slides are fun but make the process way longer than necessary
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 4157