TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from Fix Issue with Mac OS The software works ok on Mac OS had a issue with autosave I don't know why this keeps happening but this is really annoying.
Date published: 2022-03-24
Rated 5 out of 5 by from Turbo tax is and always been AWESOME!!! I have used turbo tax for years and they have always been great at helping me do my own taxes. On top of that I have learned some useful info along the way. Thanks Turbo!!!
Date published: 2022-03-24
Rated 3 out of 5 by from State return e-file is not worth the money charged The instructions on a form were not correct for my state. I left a field blank as directed by the help instructions. The review processes did not flag the issue and allowed me to e-file my state return. It was rejected and I had to contact the TurboTax support line. Support was great (Jaci) but I now have to follow up with my state to rectify the amount I paid. Save your $49 and file manually. I ended up spending more time e-filing than if I would have done it manually.
Date published: 2022-03-24
Rated 1 out of 5 by from The advertising is completely misleading While the experts were helpful I was told I would be able to file for free and that was not the case. I did not find out that I couldn’t file for free until the very end of the process which was well before the 3/31 deadline. I would not recommend as I now have to pay a large sum to file.
Date published: 2022-03-24
Rated 5 out of 5 by from love turbo tax I always find filling my taxes as something scary or stressful but with turbotax its so quick and easy!
Date published: 2022-03-24
Rated 5 out of 5 by from TurboTax My first time actually using online expertise agent, who I found it very easy to speak to and understanding along with informative. I thank you very much for making this stressful activity very comfortable.
Date published: 2022-03-24
Rated 5 out of 5 by from good experience Very knowledgeable and responsive. I was a little surprised by the price since it was higher than was expected/quoted.
Date published: 2022-03-24
Rated 5 out of 5 by from Amazing tax service! Best way I've ever filed my taxes. Definitely recommend to everyone
Date published: 2022-03-24
Rated 5 out of 5 by from Turbo tax saved me money! The turbo tax software was very easy to use and walked me through step by step!
Date published: 2022-03-24
Rated 5 out of 5 by from Turbo tax was great It was fast and easy and self explanatory made me comfortable in doing my own taxes for
Date published: 2022-03-24
All TurboTax® Offerings Reviews - Page 4153
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Fix Issue with Mac OS The software works ok on Mac OS had a issue with autosave I don't know why this keeps happening but this is really annoying.
Date published: 2022-03-24
Rated 5 out of 5 by from Turbo tax is and always been AWESOME!!! I have used turbo tax for years and they have always been great at helping me do my own taxes. On top of that I have learned some useful info along the way. Thanks Turbo!!!
Date published: 2022-03-24
Rated 3 out of 5 by from State return e-file is not worth the money charged The instructions on a form were not correct for my state. I left a field blank as directed by the help instructions. The review processes did not flag the issue and allowed me to e-file my state return. It was rejected and I had to contact the TurboTax support line. Support was great (Jaci) but I now have to follow up with my state to rectify the amount I paid. Save your $49 and file manually. I ended up spending more time e-filing than if I would have done it manually.
Date published: 2022-03-24
Rated 1 out of 5 by from The advertising is completely misleading While the experts were helpful I was told I would be able to file for free and that was not the case. I did not find out that I couldn’t file for free until the very end of the process which was well before the 3/31 deadline. I would not recommend as I now have to pay a large sum to file.
Date published: 2022-03-24
Rated 5 out of 5 by from love turbo tax I always find filling my taxes as something scary or stressful but with turbotax its so quick and easy!
Date published: 2022-03-24
Rated 5 out of 5 by from TurboTax My first time actually using online expertise agent, who I found it very easy to speak to and understanding along with informative. I thank you very much for making this stressful activity very comfortable.
Date published: 2022-03-24
Rated 5 out of 5 by from good experience Very knowledgeable and responsive. I was a little surprised by the price since it was higher than was expected/quoted.
Date published: 2022-03-24
Rated 5 out of 5 by from Amazing tax service! Best way I've ever filed my taxes. Definitely recommend to everyone
Date published: 2022-03-24
Rated 5 out of 5 by from Turbo tax saved me money! The turbo tax software was very easy to use and walked me through step by step!
Date published: 2022-03-24
Rated 5 out of 5 by from Turbo tax was great It was fast and easy and self explanatory made me comfortable in doing my own taxes for
Date published: 2022-03-24
All TurboTax® Offerings Reviews - Page 4153