TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from Turbo tax is exhausting I don’t want to be forced to post a review. I just spent 3 hours filing and I want to be done NOW!
Date published: 2022-03-24
Rated 5 out of 5 by from Turbo Tax made it so easy! Everything was so easy to fill out. I used the live expert and the chat functions. All of my questions were addressed and answered. Great job with helping to get this done.
Date published: 2022-03-24
Rated 5 out of 5 by from TurboTax is AWESOME! This was my 1st time filing single. Michele was extremely patient, super & got back to my questions quick. The experience was very painless.
Date published: 2022-03-24
Rated 5 out of 5 by from TurboTax is very helpful It’s very easy to file, all the questions are simple and understandable
Date published: 2022-03-24
Rated 4 out of 5 by from Turbo Tax is very Easy and User-friendly Turbo Tax's aesthetic design caters to both technological literate and illiterate - while at the same time, delivering an easy, informative, and user-friendly experience. Tax season might proved to be less difficult and "less taxing" with this one around.
Date published: 2022-03-24
Rated 5 out of 5 by from TurboTax is awesome It was pretty cool quick simple easyvery very helpful with my taxes
Date published: 2022-03-24
Rated 1 out of 5 by from Turbo Tax Business Very confusing on what needs to be filled out and sent to the government. States it will print out what is needed but it was only one page and doesn't state where to send it. Terrible product will try a different company next year.
Date published: 2022-03-24
Rated 5 out of 5 by from Sarah from TurboTax is awesome! Sarah has been great help and was able to assist me with the final steps of filing my taxes and schedule a call that fits my schedule.
Date published: 2022-03-24
Rated 2 out of 5 by from Fine but for one major issue I've been using TurboTax or MacInTax for 20+ years. It always makes things much, much easier. There continue to be glitches & inconsistencies, repeated from year to year, that are never fixed. But, for 2021, the delay until March 17 in getting Schedule H finalized was inexcusable. It held up submission of my taxes for one full month. Awful.
Date published: 2022-03-24
Rated 5 out of 5 by from It's awesome Been using it for years now and will keeping on using it
Date published: 2022-03-24
All TurboTax® Offerings Reviews - Page 4152
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo tax is exhausting I don’t want to be forced to post a review. I just spent 3 hours filing and I want to be done NOW!
Date published: 2022-03-24
Rated 5 out of 5 by from Turbo Tax made it so easy! Everything was so easy to fill out. I used the live expert and the chat functions. All of my questions were addressed and answered. Great job with helping to get this done.
Date published: 2022-03-24
Rated 5 out of 5 by from TurboTax is AWESOME! This was my 1st time filing single. Michele was extremely patient, super & got back to my questions quick. The experience was very painless.
Date published: 2022-03-24
Rated 5 out of 5 by from TurboTax is very helpful It’s very easy to file, all the questions are simple and understandable
Date published: 2022-03-24
Rated 4 out of 5 by from Turbo Tax is very Easy and User-friendly Turbo Tax's aesthetic design caters to both technological literate and illiterate - while at the same time, delivering an easy, informative, and user-friendly experience. Tax season might proved to be less difficult and "less taxing" with this one around.
Date published: 2022-03-24
Rated 5 out of 5 by from TurboTax is awesome It was pretty cool quick simple easyvery very helpful with my taxes
Date published: 2022-03-24
Rated 1 out of 5 by from Turbo Tax Business Very confusing on what needs to be filled out and sent to the government. States it will print out what is needed but it was only one page and doesn't state where to send it. Terrible product will try a different company next year.
Date published: 2022-03-24
Rated 5 out of 5 by from Sarah from TurboTax is awesome! Sarah has been great help and was able to assist me with the final steps of filing my taxes and schedule a call that fits my schedule.
Date published: 2022-03-24
Rated 2 out of 5 by from Fine but for one major issue I've been using TurboTax or MacInTax for 20+ years. It always makes things much, much easier. There continue to be glitches & inconsistencies, repeated from year to year, that are never fixed. But, for 2021, the delay until March 17 in getting Schedule H finalized was inexcusable. It held up submission of my taxes for one full month. Awful.
Date published: 2022-03-24
Rated 5 out of 5 by from It's awesome Been using it for years now and will keeping on using it
Date published: 2022-03-24
All TurboTax® Offerings Reviews - Page 4152