TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Makes Taxes Easy TurboTax simplifies the tax filing process. Asking questions that any tax professional would ask. The site is simple and intuitive. The help functions are invaluable explaining terms that I was not familiar with. The cost is significantly less that having to pay someone to do my taxes for me. It is also very convenient since I can do it at home and on my timeline, saving what I have done and being able to pick back up where I left off if needed.
Date published: 2023-04-09
Rated 5 out of 5 by from Phew! Thanks Turbo tax! Makes tax experience so much less stressful! I used different software and it was more complicated. Never again!
Date published: 2023-04-09
Rated 5 out of 5 by from Awesome! Was done in 2 hours! Thank you! Feels great to now all calculations are double checked.
Date published: 2023-04-09
Rated 3 out of 5 by from Issue using software in dark mode Technical issue with software when using browsers in dark mode. Check boxes all appear checked and do now show unchecked when clicking on them. Had to change back to normal mode to be able to see if check boxes were checked or not
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is awesome! It is easy every year!! I highly recommend using this service.
Date published: 2023-04-09
Rated 5 out of 5 by from Great program Simple easy to use program to get taxes done fast.
Date published: 2023-04-09
Rated 1 out of 5 by from software was up to get the most out of my pocket. Over charge, I had not option other than continue. I will look other options for filing next year
Date published: 2023-04-09
Rated 2 out of 5 by from Teacher Deduction I had to pay $64 plus tax ($70) to add my teacher deduction only to get a $37 dollar credit against the owed amount...I was not allowed to change back to the Free version which would have saved me $33. I ended up paying more money by using the Delux version which was supposed to help me. Very Dissappointed.
Date published: 2023-04-09
Rated 4 out of 5 by from TurboTax made the experience easier than last time I did the free version and it wasn't as bad as I thought it would be. Just took a little longer than expected
Date published: 2023-04-09
Rated 4 out of 5 by from Great Product but Need 1 major adjustment Great product and simple to use (although on the expensive side). However, after I paid Turbo Tax their fees, they performed a final review of my return. This resulted in a couple of items to resolve. I expect my return to be 100% complete before making any payments. This was not the case in completing my return this year.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 4152
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Makes Taxes Easy TurboTax simplifies the tax filing process. Asking questions that any tax professional would ask. The site is simple and intuitive. The help functions are invaluable explaining terms that I was not familiar with. The cost is significantly less that having to pay someone to do my taxes for me. It is also very convenient since I can do it at home and on my timeline, saving what I have done and being able to pick back up where I left off if needed.
Date published: 2023-04-09
Rated 5 out of 5 by from Phew! Thanks Turbo tax! Makes tax experience so much less stressful! I used different software and it was more complicated. Never again!
Date published: 2023-04-09
Rated 5 out of 5 by from Awesome! Was done in 2 hours! Thank you! Feels great to now all calculations are double checked.
Date published: 2023-04-09
Rated 3 out of 5 by from Issue using software in dark mode Technical issue with software when using browsers in dark mode. Check boxes all appear checked and do now show unchecked when clicking on them. Had to change back to normal mode to be able to see if check boxes were checked or not
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is awesome! It is easy every year!! I highly recommend using this service.
Date published: 2023-04-09
Rated 5 out of 5 by from Great program Simple easy to use program to get taxes done fast.
Date published: 2023-04-09
Rated 1 out of 5 by from software was up to get the most out of my pocket. Over charge, I had not option other than continue. I will look other options for filing next year
Date published: 2023-04-09
Rated 2 out of 5 by from Teacher Deduction I had to pay $64 plus tax ($70) to add my teacher deduction only to get a $37 dollar credit against the owed amount...I was not allowed to change back to the Free version which would have saved me $33. I ended up paying more money by using the Delux version which was supposed to help me. Very Dissappointed.
Date published: 2023-04-09
Rated 4 out of 5 by from TurboTax made the experience easier than last time I did the free version and it wasn't as bad as I thought it would be. Just took a little longer than expected
Date published: 2023-04-09
Rated 4 out of 5 by from Great Product but Need 1 major adjustment Great product and simple to use (although on the expensive side). However, after I paid Turbo Tax their fees, they performed a final review of my return. This resulted in a couple of items to resolve. I expect my return to be 100% complete before making any payments. This was not the case in completing my return this year.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 4152