TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Turbo tax is getting expensive! Turbo Tax has helped me for many years to file my taxes accurately and completely, However, from my first in 2011 (I believe), it was so much cheaper. I file the same exact taxes almost every year, and this year I am paying 150.00! We are in the middle of a pandemic, I'm working 2-jobs to stay afloat and I'm loosing what could mean food on my or a bill finally paid in full! I'm disappointed in Turbo Tax and their exploitation of individuals because they know people really need their money as this pandemic rages on and our Federal Government failing to act for the people due to the POLITICAL in-fighting. But in all that fighting, who is fighting for us? NO ONE!
Date published: 2021-02-16
Rated 3 out of 5 by from Wouldn’t let me file for FREE I’ve been using turbo for 5 years this year I didn’t have ant self employment so I used basic and they wouldn’t let me file until I selected deluxe which costed $90 on top of $40 to pay it from my refund
Date published: 2021-02-16
Rated 5 out of 5 by from worked! was easy, quick, and helped someone file for the first time
Date published: 2021-02-16
Rated 5 out of 5 by from Great Easy enough for filing taxes. I spoke with Albert and he answered all of my questions.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax 2020 is the BEST!! This year it was written so that I TOTALLY understood it!!! Thank YOU for making the BASIC FREE THIS YEAR!!! Tabatha & Linda were FANTABULOUS!!! Thank YOU!!!!
Date published: 2021-02-16
Rated 4 out of 5 by from I've used TurboTax for over ten years now. I was used to downloading the yearly product and then answering all of the questions locally on my laptop where all of my information. was only available to me. Not certain that is the case anymore I think that it is now hosted on intuit turbotax servers probably cloud instances. So my concern now is that my tax info could be compromised if intuit turbotax servers cloud instances are hacked. Otherwise there seemed to be more questions and this year I got a refund both Fed and State and that hasn't happened in several years.
Date published: 2021-02-16
Rated 5 out of 5 by from Awesome 6 years of feeling at ease! I haven't had to engaged in expertise, however it feels as if they are always by my side every step of the way. In the past I've gone to other sources and paid unreasonable fees to file. However thankfully this has been a better experience.
Date published: 2021-02-16
Rated 4 out of 5 by from I love how convenient Turbo Tax is! I've never liked filling out tax forms, but Turbo Tax makes it really easy and brief! Takes about 15-20 minute tops. Its great!
Date published: 2021-02-16
Rated 5 out of 5 by from Its an awesome product Easy to use, took an in depth look at every tax angle.
Date published: 2021-02-16
Rated 5 out of 5 by from 2020 Made Easy Using the self guided forms is easy and specific. I lways use Turb to safe and Maximize
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 4149
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Turbo tax is getting expensive! Turbo Tax has helped me for many years to file my taxes accurately and completely, However, from my first in 2011 (I believe), it was so much cheaper. I file the same exact taxes almost every year, and this year I am paying 150.00! We are in the middle of a pandemic, I'm working 2-jobs to stay afloat and I'm loosing what could mean food on my or a bill finally paid in full! I'm disappointed in Turbo Tax and their exploitation of individuals because they know people really need their money as this pandemic rages on and our Federal Government failing to act for the people due to the POLITICAL in-fighting. But in all that fighting, who is fighting for us? NO ONE!
Date published: 2021-02-16
Rated 3 out of 5 by from Wouldn’t let me file for FREE I’ve been using turbo for 5 years this year I didn’t have ant self employment so I used basic and they wouldn’t let me file until I selected deluxe which costed $90 on top of $40 to pay it from my refund
Date published: 2021-02-16
Rated 5 out of 5 by from worked! was easy, quick, and helped someone file for the first time
Date published: 2021-02-16
Rated 5 out of 5 by from Great Easy enough for filing taxes. I spoke with Albert and he answered all of my questions.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax 2020 is the BEST!! This year it was written so that I TOTALLY understood it!!! Thank YOU for making the BASIC FREE THIS YEAR!!! Tabatha & Linda were FANTABULOUS!!! Thank YOU!!!!
Date published: 2021-02-16
Rated 4 out of 5 by from I've used TurboTax for over ten years now. I was used to downloading the yearly product and then answering all of the questions locally on my laptop where all of my information. was only available to me. Not certain that is the case anymore I think that it is now hosted on intuit turbotax servers probably cloud instances. So my concern now is that my tax info could be compromised if intuit turbotax servers cloud instances are hacked. Otherwise there seemed to be more questions and this year I got a refund both Fed and State and that hasn't happened in several years.
Date published: 2021-02-16
Rated 5 out of 5 by from Awesome 6 years of feeling at ease! I haven't had to engaged in expertise, however it feels as if they are always by my side every step of the way. In the past I've gone to other sources and paid unreasonable fees to file. However thankfully this has been a better experience.
Date published: 2021-02-16
Rated 4 out of 5 by from I love how convenient Turbo Tax is! I've never liked filling out tax forms, but Turbo Tax makes it really easy and brief! Takes about 15-20 minute tops. Its great!
Date published: 2021-02-16
Rated 5 out of 5 by from Its an awesome product Easy to use, took an in depth look at every tax angle.
Date published: 2021-02-16
Rated 5 out of 5 by from 2020 Made Easy Using the self guided forms is easy and specific. I lways use Turb to safe and Maximize
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 4149