TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Thus far good every year. How about charging less? I enjoy the service, and product. I just feel like if I have to pay you $100+ every year I file you should have to do my taxes for me entirely. Otherwise why not charge me a smaller fee? or a annual membership fee that is less to be able to have access to additional features? Especially with the majority of people hurting for cash with the pandemic.
Date published: 2021-02-25
Rated 4 out of 5 by from decent service for free I received one phone call...had to pay for others once information input began- I stuck with the free option.
Date published: 2021-02-25
Rated 2 out of 5 by from To many fees After all the time I spent plugging in my information I decided to file however, first and last time.
Date published: 2021-02-25
Rated 5 out of 5 by from Six years and counting Turbo Tax was easy to do, just make sure you have all your info before you get started. If I had questions they were right there to answer them.
Date published: 2021-02-25
Rated 5 out of 5 by from EXCEEDS MY EXPECTATIONS - RELIABLE, UNDERSTANDABLE THIS CHAOTIC YAR (2020) WAS A CHALLENGE AND INTUIT/TURBO TAX WAS ACTUALLY ONE OF THE BETTER EXPERIENCES. EASE OF USE, CLEAR DIRECTIONS, PROFESSIONAL HELP AVAILABLE AT TOUCH OF A BUTTON. NO COMPLAINTS AT ALL.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax Awesome as heck I live to love i5 turbo tax my man
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is awesome!!!!!!!! Lol Seriously though. TurboTax has helped me file my own taxes for the past 5 years and I will probably be a lifelong customer due to their amazing services and benefits for a great price!
Date published: 2021-02-25
Rated 5 out of 5 by from I love TurboTax TurboTax makes filing very easy and understandable. This is the 5th year I've used it and have always had a good experience
Date published: 2021-02-25
Rated 1 out of 5 by from Overcharged ME Advertised Deluxe for $30 but charged me the full price $40. Called support and lady was clueless. Now I have to waste more time trying to get a refund.
Date published: 2021-02-25
Rated 5 out of 5 by from Easy to Maneuver I got stuck, then your experts helped me and were very, very patient.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 4138
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Thus far good every year. How about charging less? I enjoy the service, and product. I just feel like if I have to pay you $100+ every year I file you should have to do my taxes for me entirely. Otherwise why not charge me a smaller fee? or a annual membership fee that is less to be able to have access to additional features? Especially with the majority of people hurting for cash with the pandemic.
Date published: 2021-02-25
Rated 4 out of 5 by from decent service for free I received one phone call...had to pay for others once information input began- I stuck with the free option.
Date published: 2021-02-25
Rated 2 out of 5 by from To many fees After all the time I spent plugging in my information I decided to file however, first and last time.
Date published: 2021-02-25
Rated 5 out of 5 by from Six years and counting Turbo Tax was easy to do, just make sure you have all your info before you get started. If I had questions they were right there to answer them.
Date published: 2021-02-25
Rated 5 out of 5 by from EXCEEDS MY EXPECTATIONS - RELIABLE, UNDERSTANDABLE THIS CHAOTIC YAR (2020) WAS A CHALLENGE AND INTUIT/TURBO TAX WAS ACTUALLY ONE OF THE BETTER EXPERIENCES. EASE OF USE, CLEAR DIRECTIONS, PROFESSIONAL HELP AVAILABLE AT TOUCH OF A BUTTON. NO COMPLAINTS AT ALL.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax Awesome as heck I live to love i5 turbo tax my man
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is awesome!!!!!!!! Lol Seriously though. TurboTax has helped me file my own taxes for the past 5 years and I will probably be a lifelong customer due to their amazing services and benefits for a great price!
Date published: 2021-02-25
Rated 5 out of 5 by from I love TurboTax TurboTax makes filing very easy and understandable. This is the 5th year I've used it and have always had a good experience
Date published: 2021-02-25
Rated 1 out of 5 by from Overcharged ME Advertised Deluxe for $30 but charged me the full price $40. Called support and lady was clueless. Now I have to waste more time trying to get a refund.
Date published: 2021-02-25
Rated 5 out of 5 by from Easy to Maneuver I got stuck, then your experts helped me and were very, very patient.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 4138