TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo tax free, free free free 2020 was my 4th filing with turbo tax, it's always been free, free free free lol. And I believe I get the maximum returns possible
Date published: 2021-02-24
Rated 5 out of 5 by from Super easy I use turbo tax every year because it’s so user friendly.
Date published: 2021-02-24
Rated 5 out of 5 by from I loved my Turbotax Live Agent My Turbotax Agent was kind and courteous. Never made me feel uncomfortable, but actually made me comfortable that I would be getting everything I qualify for with my taxes. Thank you!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbotax is cool Turbotax was pretty easy going , hands on , quick and understandable.... I will HIGHLY SUGGEST THIS FOR TAX PREPRATION
Date published: 2021-02-24
Rated 5 out of 5 by from Thank you, TurboTax! It was fast and very easy to understand and I appreciate the "why" explanations.
Date published: 2021-02-24
Rated 5 out of 5 by from Easy All very easy to follow except...at the end they keep trying to trick you into buying "premium" services, even after you reject the offers.
Date published: 2021-02-24
Rated 4 out of 5 by from Turbo tax was fast and easy This was very easy to use. I have never done my own taxes before but this made it easy!
Date published: 2021-02-24
Rated 4 out of 5 by from So far happy but i just filled today Ask to have expert call me back but tjey never did. But i figured it out anyway
Date published: 2021-02-24
Rated 1 out of 5 by from Hidden fees Said I had to upgrade to Deluxe for $35 because I qualified for the American Opportunity Credit. Along with the $35, it also charged me for my two state returns, $40 each, plus another $40 for using my federal refund to pay. I was expecting to pay nothing, but had to pay $155. Definitely trust TurboTax less.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbotax is perfect for me I have been using turbotax for 6 years. It is simple. All I have to have handy is my wallet, w2's, and bank info for direct deposit. It saves info from previous years so you don't have to reenter it every year. I love using the plus so i can access my documents whenever I need them.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 4133
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax free, free free free 2020 was my 4th filing with turbo tax, it's always been free, free free free lol. And I believe I get the maximum returns possible
Date published: 2021-02-24
Rated 5 out of 5 by from Super easy I use turbo tax every year because it’s so user friendly.
Date published: 2021-02-24
Rated 5 out of 5 by from I loved my Turbotax Live Agent My Turbotax Agent was kind and courteous. Never made me feel uncomfortable, but actually made me comfortable that I would be getting everything I qualify for with my taxes. Thank you!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbotax is cool Turbotax was pretty easy going , hands on , quick and understandable.... I will HIGHLY SUGGEST THIS FOR TAX PREPRATION
Date published: 2021-02-24
Rated 5 out of 5 by from Thank you, TurboTax! It was fast and very easy to understand and I appreciate the "why" explanations.
Date published: 2021-02-24
Rated 5 out of 5 by from Easy All very easy to follow except...at the end they keep trying to trick you into buying "premium" services, even after you reject the offers.
Date published: 2021-02-24
Rated 4 out of 5 by from Turbo tax was fast and easy This was very easy to use. I have never done my own taxes before but this made it easy!
Date published: 2021-02-24
Rated 4 out of 5 by from So far happy but i just filled today Ask to have expert call me back but tjey never did. But i figured it out anyway
Date published: 2021-02-24
Rated 1 out of 5 by from Hidden fees Said I had to upgrade to Deluxe for $35 because I qualified for the American Opportunity Credit. Along with the $35, it also charged me for my two state returns, $40 each, plus another $40 for using my federal refund to pay. I was expecting to pay nothing, but had to pay $155. Definitely trust TurboTax less.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbotax is perfect for me I have been using turbotax for 6 years. It is simple. All I have to have handy is my wallet, w2's, and bank info for direct deposit. It saves info from previous years so you don't have to reenter it every year. I love using the plus so i can access my documents whenever I need them.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 4133