TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Ruthina from
Turbo tax free, free free free
2020 was my 4th filing with turbo tax, it's always been free, free free free lol. And I believe I get the maximum returns possible
Date published: 2021-02-24
Rated 5 out of 5 by
Bonnie1109 from
Super easy
I use turbo tax every year because it’s so user friendly.
Date published: 2021-02-24
Rated 5 out of 5 by
Martin2111 from
I loved my Turbotax Live Agent
My Turbotax Agent was kind and courteous. Never made me feel uncomfortable, but actually made me comfortable that I would be getting everything I qualify for with my taxes. Thank you!
Date published: 2021-02-24
Rated 5 out of 5 by
YONGEE from
Turbotax is cool
Turbotax was pretty easy going , hands on , quick and understandable.... I will HIGHLY SUGGEST THIS FOR TAX PREPRATION
Date published: 2021-02-24
Rated 5 out of 5 by
yy87 from
Thank you, TurboTax!
It was fast and very easy to understand and I appreciate the "why" explanations.
Date published: 2021-02-24
Rated 5 out of 5 by
Kenny63 from
Easy
All very easy to follow except...at the end they keep trying to trick you into buying "premium" services, even after you reject the offers.
Date published: 2021-02-24
Rated 4 out of 5 by
Isabella 12 from
Turbo tax was fast and easy
This was very easy to use. I have never done my own taxes before but this made it easy!
Date published: 2021-02-24
Rated 4 out of 5 by
VMay2021 from
So far happy but i just filled today
Ask to have expert call me back but tjey never did. But i figured it out anyway
Date published: 2021-02-24
Rated 1 out of 5 by
mellowmallow from
Hidden fees
Said I had to upgrade to Deluxe for $35 because I qualified for the American Opportunity Credit. Along with the $35, it also charged me for my two state returns, $40 each, plus another $40 for using my federal refund to pay. I was expecting to pay nothing, but had to pay $155. Definitely trust TurboTax less.
Date published: 2021-02-24
Rated 5 out of 5 by
nicknamerequiredwhy from
Turbotax is perfect for me
I have been using turbotax for 6 years. It is simple. All I have to have handy is my wallet, w2's, and bank info for direct deposit. It saves info from previous years so you don't have to reenter it every year. I love using the plus so i can access my documents whenever I need them.
All TurboTax® Offerings Reviews - Page 4133
Date published: 2021-02-24
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Ruthina from
Turbo tax free, free free free
2020 was my 4th filing with turbo tax, it's always been free, free free free lol. And I believe I get the maximum returns possible
Date published: 2021-02-24
Rated 5 out of 5 by
Bonnie1109 from
Super easy
I use turbo tax every year because it’s so user friendly.
Date published: 2021-02-24
Rated 5 out of 5 by
Martin2111 from
I loved my Turbotax Live Agent
My Turbotax Agent was kind and courteous. Never made me feel uncomfortable, but actually made me comfortable that I would be getting everything I qualify for with my taxes. Thank you!
Date published: 2021-02-24
Rated 5 out of 5 by
YONGEE from
Turbotax is cool
Turbotax was pretty easy going , hands on , quick and understandable.... I will HIGHLY SUGGEST THIS FOR TAX PREPRATION
Date published: 2021-02-24
Rated 5 out of 5 by
yy87 from
Thank you, TurboTax!
It was fast and very easy to understand and I appreciate the "why" explanations.
Date published: 2021-02-24
Rated 5 out of 5 by
Kenny63 from
Easy
All very easy to follow except...at the end they keep trying to trick you into buying "premium" services, even after you reject the offers.
Date published: 2021-02-24
Rated 4 out of 5 by
Isabella 12 from
Turbo tax was fast and easy
This was very easy to use. I have never done my own taxes before but this made it easy!
Date published: 2021-02-24
Rated 4 out of 5 by
VMay2021 from
So far happy but i just filled today
Ask to have expert call me back but tjey never did. But i figured it out anyway
Date published: 2021-02-24
Rated 1 out of 5 by
mellowmallow from
Hidden fees
Said I had to upgrade to Deluxe for $35 because I qualified for the American Opportunity Credit. Along with the $35, it also charged me for my two state returns, $40 each, plus another $40 for using my federal refund to pay. I was expecting to pay nothing, but had to pay $155. Definitely trust TurboTax less.
Date published: 2021-02-24
Rated 5 out of 5 by
nicknamerequiredwhy from
Turbotax is perfect for me
I have been using turbotax for 6 years. It is simple. All I have to have handy is my wallet, w2's, and bank info for direct deposit. It saves info from previous years so you don't have to reenter it every year. I love using the plus so i can access my documents whenever I need them.
All TurboTax® Offerings Reviews - Page 4133
Date published: 2021-02-24