TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

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Rated 4 out of 5 by from Turbo tax is decent Turbo tax is decent but I got the live just in case I needed it. I also got the max for for extra $60 I got all my taxes done from comfort of home on my phone. I was suppose to get 20% of with codes and stuff but something went wrong and it did not work? The turbo tax was a lot more $$$ this year than last year.
Date published: 2023-04-09
Rated 5 out of 5 by from GOOD GREAT PRODUCT to use for taxes. The service helps tremendously.
Date published: 2023-04-09
Rated 4 out of 5 by from Very user Friendly I found the program easy to use. Some of the things I didn't understand I was able to figure it out using the help boxes.
Date published: 2023-04-09
Rated 4 out of 5 by from I like it Saw a couple of issues with processing logic. Example: I had selected preparation fees to be deducted from federal taxes. e-file was rejected. Came back and chose continue without fixing (so that i can print and file by mail). Got to the screen where 2 buttons e-file and file by mail were displayed. Previous choices for both state and federal where as saved before - e-file, which is not an issue since I could e-file one and mail the other. The issue: I could not change selection from e-file for federal taxes because the deduction for preparation fees. Ideally I don't want to get to that screen only to have to figure out that i have to go a few screens back to fix the problem of how the fees will be paid. Can't remember the other issue as I saw it few days ago, but question header and more detailed explanation what to choose were contradicting each other. Pretty sure the answer choices were: Yes/No.
Date published: 2023-04-09
Rated 5 out of 5 by from Have used TurboTax for years, always makes it easy Makes tax preparation easy, I have always enjoyed using TurboTax for this process.
Date published: 2023-04-09
Rated 5 out of 5 by from simple simple mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm
Date published: 2023-04-09
Rated 4 out of 5 by from Turbo Tax Deluxe - Good but can Improve I have been using Turbo Tax Deluxe for years since I started doing my own taxes. It has improved from not being able to do Foreign Tax Credit form to now when it can handle this complex calculation. U.S. Tax Code is so horrible and doesn't seem logical so I leave all the calculations to TurboTax. However, there are areas where it can be improved. For example, I had to complete Form K1 because I had purchased and sold a stock considered Partnership. There was a small negative number of some sort of loss which made Turbo Tax calculate negative cost basis resulting in not being able to file the return electronically. I ended up just ignoring that small loss resulting in $16 more tax but was able to file electronically. Don't understand the reason behind it.
Date published: 2023-04-09
Rated 5 out of 5 by from I always use Turbotax I have used Turbotax for years now. I wouldn't consider using anything else.
Date published: 2023-04-09
Rated 5 out of 5 by from Allows me to get this done at home at my convience I remember years ago when you had to go to accountants office, and now with updated algorithms, a nightmare becomes an ease.
Date published: 2023-04-09
Rated 4 out of 5 by from Good, but not user friendly I am self-employed for tax purposes, although receive a W-2. I have used TurboTax for several years, but somehow this year when I entered my info, the program didn't recognize my self-employed income for Schedule SE tax, so I had to calculate and update the form manually. I tried many searches and couldn't find what I must have missed in the program questions, and why I had to enter data manually. I never found an answer.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 4133
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo tax is decent Turbo tax is decent but I got the live just in case I needed it. I also got the max for for extra $60 I got all my taxes done from comfort of home on my phone. I was suppose to get 20% of with codes and stuff but something went wrong and it did not work? The turbo tax was a lot more $$$ this year than last year.
Date published: 2023-04-09
Rated 5 out of 5 by from GOOD GREAT PRODUCT to use for taxes. The service helps tremendously.
Date published: 2023-04-09
Rated 4 out of 5 by from Very user Friendly I found the program easy to use. Some of the things I didn't understand I was able to figure it out using the help boxes.
Date published: 2023-04-09
Rated 4 out of 5 by from I like it Saw a couple of issues with processing logic. Example: I had selected preparation fees to be deducted from federal taxes. e-file was rejected. Came back and chose continue without fixing (so that i can print and file by mail). Got to the screen where 2 buttons e-file and file by mail were displayed. Previous choices for both state and federal where as saved before - e-file, which is not an issue since I could e-file one and mail the other. The issue: I could not change selection from e-file for federal taxes because the deduction for preparation fees. Ideally I don't want to get to that screen only to have to figure out that i have to go a few screens back to fix the problem of how the fees will be paid. Can't remember the other issue as I saw it few days ago, but question header and more detailed explanation what to choose were contradicting each other. Pretty sure the answer choices were: Yes/No.
Date published: 2023-04-09
Rated 5 out of 5 by from Have used TurboTax for years, always makes it easy Makes tax preparation easy, I have always enjoyed using TurboTax for this process.
Date published: 2023-04-09
Rated 5 out of 5 by from simple simple mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm
Date published: 2023-04-09
Rated 4 out of 5 by from Turbo Tax Deluxe - Good but can Improve I have been using Turbo Tax Deluxe for years since I started doing my own taxes. It has improved from not being able to do Foreign Tax Credit form to now when it can handle this complex calculation. U.S. Tax Code is so horrible and doesn't seem logical so I leave all the calculations to TurboTax. However, there are areas where it can be improved. For example, I had to complete Form K1 because I had purchased and sold a stock considered Partnership. There was a small negative number of some sort of loss which made Turbo Tax calculate negative cost basis resulting in not being able to file the return electronically. I ended up just ignoring that small loss resulting in $16 more tax but was able to file electronically. Don't understand the reason behind it.
Date published: 2023-04-09
Rated 5 out of 5 by from I always use Turbotax I have used Turbotax for years now. I wouldn't consider using anything else.
Date published: 2023-04-09
Rated 5 out of 5 by from Allows me to get this done at home at my convience I remember years ago when you had to go to accountants office, and now with updated algorithms, a nightmare becomes an ease.
Date published: 2023-04-09
Rated 4 out of 5 by from Good, but not user friendly I am self-employed for tax purposes, although receive a W-2. I have used TurboTax for several years, but somehow this year when I entered my info, the program didn't recognize my self-employed income for Schedule SE tax, so I had to calculate and update the form manually. I tried many searches and couldn't find what I must have missed in the program questions, and why I had to enter data manually. I never found an answer.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 4133