TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love it! Very easy even though my return was a pain because of the investment and IRAs was done in 6 hours!
Date published: 2022-03-24
Rated 5 out of 5 by from Awsome Always easy to use and user friendly. Fast process
Date published: 2022-03-24
Rated 5 out of 5 by from i love turbo I use it every year without fail. I love it so much. thank you for all you do to help turbo tax.
Date published: 2022-03-24
Rated 5 out of 5 by from Turbo Tax: Easy! Turbo Tax is quick and easy. The response time is fast.
Date published: 2022-03-24
Rated 5 out of 5 by from Turbo tax is awesome Easy to do I would recommend turbo tax to friendds
Date published: 2022-03-24
Rated 5 out of 5 by from Excellent first time experience This was the first time I ever used an online tax service and it was an excellent experience. I would not hesitate to recommend this to any basic tax filer such as myself.
Date published: 2022-03-24
Rated 5 out of 5 by from Makes taxes easy I Have been using turbo tax since 2015 and love it. my information is saved from the previous year, and its always very easy to update or add info. Turbo tax pretty much makes doing your taxes fool proof, at least for someone like me with a more simple tax return than others may have. Overall easy to use and make the tax filing process less stressful and quick!
Date published: 2022-03-24
Rated 4 out of 5 by from Great service It took longer than I wanted but I also had lots of documents. I trust turbo tax.
Date published: 2022-03-24
Rated 4 out of 5 by from Good overall It was good experience and definitely easy to complete. Annoying when I was about to complete filing. AND then it said I had to file using a different upgraded turbo tax form at the end. When the form I entered 45 minutes earlier would have realized that information. Seems like poor best practice and slightly misleading business.
Date published: 2022-03-24
Rated 1 out of 5 by from Worst Turbo Tax ever I would have ranked lower but you don't allow that. Perpetual Loop with billing info to pay for state filing with no way out. Have read it's been a problem for years. Have purchased Turbo Tax for years but after this fiasco won't be buying it ever again.
Date published: 2022-03-24
All TurboTax® Offerings Reviews - Page 4105
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love it! Very easy even though my return was a pain because of the investment and IRAs was done in 6 hours!
Date published: 2022-03-24
Rated 5 out of 5 by from Awsome Always easy to use and user friendly. Fast process
Date published: 2022-03-24
Rated 5 out of 5 by from i love turbo I use it every year without fail. I love it so much. thank you for all you do to help turbo tax.
Date published: 2022-03-24
Rated 5 out of 5 by from Turbo Tax: Easy! Turbo Tax is quick and easy. The response time is fast.
Date published: 2022-03-24
Rated 5 out of 5 by from Turbo tax is awesome Easy to do I would recommend turbo tax to friendds
Date published: 2022-03-24
Rated 5 out of 5 by from Excellent first time experience This was the first time I ever used an online tax service and it was an excellent experience. I would not hesitate to recommend this to any basic tax filer such as myself.
Date published: 2022-03-24
Rated 5 out of 5 by from Makes taxes easy I Have been using turbo tax since 2015 and love it. my information is saved from the previous year, and its always very easy to update or add info. Turbo tax pretty much makes doing your taxes fool proof, at least for someone like me with a more simple tax return than others may have. Overall easy to use and make the tax filing process less stressful and quick!
Date published: 2022-03-24
Rated 4 out of 5 by from Great service It took longer than I wanted but I also had lots of documents. I trust turbo tax.
Date published: 2022-03-24
Rated 4 out of 5 by from Good overall It was good experience and definitely easy to complete. Annoying when I was about to complete filing. AND then it said I had to file using a different upgraded turbo tax form at the end. When the form I entered 45 minutes earlier would have realized that information. Seems like poor best practice and slightly misleading business.
Date published: 2022-03-24
Rated 1 out of 5 by from Worst Turbo Tax ever I would have ranked lower but you don't allow that. Perpetual Loop with billing info to pay for state filing with no way out. Have read it's been a problem for years. Have purchased Turbo Tax for years but after this fiasco won't be buying it ever again.
Date published: 2022-03-24
All TurboTax® Offerings Reviews - Page 4105