TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Taxes made easy and informative. Turbo Tax has many points of explanation. I would like to see a direct link to the IRS web site and possibly the state where you live or lived previously for those questions or issues that are not addressed. Thank you.
Date published: 2022-03-25
Rated 3 out of 5 by from I worked except for two things Did not show business code even though it was on a previous return
Date published: 2022-03-25
Rated 5 out of 5 by from Awesome The best hands down I recommend this to all my friends and family
Date published: 2022-03-25
Rated 1 out of 5 by from Please fix the K-1 bug Please fix the K-1 bug. You can find the bug appears on internet for years!
Date published: 2022-03-25
Rated 5 out of 5 by from OMG this was great! I talked previously to 2 rep's to help me understand how to fix the mess I had going with my corporate tax, they were very patient when I was nervous and didn't know what I was doing. I always had someone do my taxes, but for years they had been doing them incorrectly. I decided to start to prepare my taxes for myself; Turbo tax helped me to see all of the previous errors from other tax preparers. I am so glad I did; I just had to go slow and read every explanation so that I was doing it right. I wish I had done this long ago. When I finally was printing out the documents, they looked so professional; it was hard to believe that I had done them. I am so proud of myself. If you are contemplating giving this a try, they couldn't have made this any easier. You will be glad you decided to try it, like I did!
Date published: 2022-03-25
Rated 2 out of 5 by from Could be better They weren't able to e-file for me. Making me do extra work after I paid them to file for me. Very irritating
Date published: 2022-03-25
Rated 1 out of 5 by from very disappointed this year. I had to spend hours tracking where my net operating loss carryforward was not carried over from last year. Also, a stimulus payment was entered correctly, but later in the return, when I entered an expense, the amount owed did not decrease, but went from owing $129 to owing $14,000!! I spent a good hour until I found the program changed my $1500 entry to $15,000.05!! And to think I PAID for this!!
Date published: 2022-03-25
Rated 5 out of 5 by from Super Duper!!!! Awsome She was amazing!!!! Wish I could remember her name. She kept me calm. Very patient, generous, and kind.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo tax is great They are very fast an very nice ..they take time to explain what there doing
Date published: 2022-03-25
Rated 5 out of 5 by from Very easy to file Filed in line without assistance with no problem . Had a rejection which was quickly notified and corrected
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 4077
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Taxes made easy and informative. Turbo Tax has many points of explanation. I would like to see a direct link to the IRS web site and possibly the state where you live or lived previously for those questions or issues that are not addressed. Thank you.
Date published: 2022-03-25
Rated 3 out of 5 by from I worked except for two things Did not show business code even though it was on a previous return
Date published: 2022-03-25
Rated 5 out of 5 by from Awesome The best hands down I recommend this to all my friends and family
Date published: 2022-03-25
Rated 1 out of 5 by from Please fix the K-1 bug Please fix the K-1 bug. You can find the bug appears on internet for years!
Date published: 2022-03-25
Rated 5 out of 5 by from OMG this was great! I talked previously to 2 rep's to help me understand how to fix the mess I had going with my corporate tax, they were very patient when I was nervous and didn't know what I was doing. I always had someone do my taxes, but for years they had been doing them incorrectly. I decided to start to prepare my taxes for myself; Turbo tax helped me to see all of the previous errors from other tax preparers. I am so glad I did; I just had to go slow and read every explanation so that I was doing it right. I wish I had done this long ago. When I finally was printing out the documents, they looked so professional; it was hard to believe that I had done them. I am so proud of myself. If you are contemplating giving this a try, they couldn't have made this any easier. You will be glad you decided to try it, like I did!
Date published: 2022-03-25
Rated 2 out of 5 by from Could be better They weren't able to e-file for me. Making me do extra work after I paid them to file for me. Very irritating
Date published: 2022-03-25
Rated 1 out of 5 by from very disappointed this year. I had to spend hours tracking where my net operating loss carryforward was not carried over from last year. Also, a stimulus payment was entered correctly, but later in the return, when I entered an expense, the amount owed did not decrease, but went from owing $129 to owing $14,000!! I spent a good hour until I found the program changed my $1500 entry to $15,000.05!! And to think I PAID for this!!
Date published: 2022-03-25
Rated 5 out of 5 by from Super Duper!!!! Awsome She was amazing!!!! Wish I could remember her name. She kept me calm. Very patient, generous, and kind.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo tax is great They are very fast an very nice ..they take time to explain what there doing
Date published: 2022-03-25
Rated 5 out of 5 by from Very easy to file Filed in line without assistance with no problem . Had a rejection which was quickly notified and corrected
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 4077