TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Awesome TurboTax Basic was easy to read and understand. I did not require assistance.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax it! Turbo Tax is easy peasy! Very through asking questions and very good about double and triple checking your info when completing forms. Also, the Online Support was very easy to access and representative responded quickly and very knowledgable.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is Easy I worked with Linda. She was amazing. She went above and beyond for me and even sent me an email letting me know some information I needed to finish my taxes.
Date published: 2021-02-22
Rated 5 out of 5 by from Hopefully this worked! I hope this fixes my 2020 tax issue that has been a nightmare
Date published: 2021-02-22
Rated 1 out of 5 by from SUCK! At the end of tax return, it charged me 40 dollar for service fee?????!!!!!!
Date published: 2021-02-22
Rated 4 out of 5 by from TurboTax is Good I like that I can store my returns electronically and have them at my fingertips. I don't like that I am charged $90 to file my Federal return when it is a simple return, then another $50 for my state. I think that is a bit expensive.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is Awesome Easy to file even complicated returns involving refi and stock trades.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is awesome Turbo Tax is awesome. I recommend it for anyone trying to do their taxes
Date published: 2021-02-22
Rated 1 out of 5 by from WORST EXPERIENCE EVER Terrible, horrible worst experience ever!! Going back to H & R Block next year. I must have called at least 10 times. I was hung up on at least 5 of those times. I was misinformed about AGI and efiling. And I did it 4 times (was told I could do it 5) and now I have to mail the return. I felt like I knew way more about taxes then any of your reps. I want all of my money back.
Date published: 2021-02-22
Rated 5 out of 5 by from very simple very good i was very pleased i could do this alone,very professional walked me thru every thing i needed
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 4075
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome TurboTax Basic was easy to read and understand. I did not require assistance.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax it! Turbo Tax is easy peasy! Very through asking questions and very good about double and triple checking your info when completing forms. Also, the Online Support was very easy to access and representative responded quickly and very knowledgable.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is Easy I worked with Linda. She was amazing. She went above and beyond for me and even sent me an email letting me know some information I needed to finish my taxes.
Date published: 2021-02-22
Rated 5 out of 5 by from Hopefully this worked! I hope this fixes my 2020 tax issue that has been a nightmare
Date published: 2021-02-22
Rated 1 out of 5 by from SUCK! At the end of tax return, it charged me 40 dollar for service fee?????!!!!!!
Date published: 2021-02-22
Rated 4 out of 5 by from TurboTax is Good I like that I can store my returns electronically and have them at my fingertips. I don't like that I am charged $90 to file my Federal return when it is a simple return, then another $50 for my state. I think that is a bit expensive.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is Awesome Easy to file even complicated returns involving refi and stock trades.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is awesome Turbo Tax is awesome. I recommend it for anyone trying to do their taxes
Date published: 2021-02-22
Rated 1 out of 5 by from WORST EXPERIENCE EVER Terrible, horrible worst experience ever!! Going back to H & R Block next year. I must have called at least 10 times. I was hung up on at least 5 of those times. I was misinformed about AGI and efiling. And I did it 4 times (was told I could do it 5) and now I have to mail the return. I felt like I knew way more about taxes then any of your reps. I want all of my money back.
Date published: 2021-02-22
Rated 5 out of 5 by from very simple very good i was very pleased i could do this alone,very professional walked me thru every thing i needed
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 4075