TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Live Chat helped me file online! I had an error on my return that I couldn’t figure out and Erica helped me edit it right on that spot.
Date published: 2023-01-29
Rated 5 out of 5 by from Easy and Awesome I always use another tax Prep but this year sucks on taxes and with them I was going to have to pay. Turbo tax got me a refund. They explain more in depth about deductions
Date published: 2023-01-29
Rated 5 out of 5 by from turbo tax is excellent great service this is my 8th year would recommend this service to anyone
Date published: 2023-01-29
Rated 1 out of 5 by from Be looking somewhere else to file next year I filled in everything my and didn’t require help and I got charged way to much, then when I chose to pay with my federal return I got charged again plus there were other hidden fees 👎
Date published: 2023-01-29
Rated 3 out of 5 by from Price is stupid. They make it seem like you have to pay and throw a pop-up screen in ur face the whole time.. of course trying to get you to buy the most expensive option. Still trying to figure out how 39$ = 117$ at the end but I expected nothing less.
Date published: 2023-01-29
Rated 1 out of 5 by from Turbo tax ISNT FREE SAYS ITS FREE BUT IF YOU HAVE ANY EXTRA INCOME OTHER THAN A W2 THEIR CHEAPEST OPTION WILL COST YOU 39 FOR STATE, 39 FOR FEDERAL AND IF YOU WANT TO PAY TURBO TAX THE 78 DOLLARS WITH YOUR REFUND THEY CHARGE YOU TO USE YOUR REFUND TO APY IT. SO ALL TOGETHER THE "free" OPTION COST 117 DOLLARS.
Date published: 2023-01-29
Rated 5 out of 5 by from Turbo tax is easy to ues I ike that I feel independent to do my taxes myself
Date published: 2023-01-29
Rated 5 out of 5 by from Turbo was Turborific! Simple Simple Simple. Just do it you won't regret it! Very helpful in answering questions and getting your tax return finalized!
Date published: 2023-01-29
Rated 5 out of 5 by from I love TurboTax Easy to use and navigate through my returns. I love how easy and fast it is.
Date published: 2023-01-29
Rated 5 out of 5 by from Being using for years they are very awesome. Easy to use. Have been using since I worked for liberty tax and this software is more user friendly.
Date published: 2023-01-29
All TurboTax® Offerings Reviews - Page 408
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Live Chat helped me file online! I had an error on my return that I couldn’t figure out and Erica helped me edit it right on that spot.
Date published: 2023-01-29
Rated 5 out of 5 by from Easy and Awesome I always use another tax Prep but this year sucks on taxes and with them I was going to have to pay. Turbo tax got me a refund. They explain more in depth about deductions
Date published: 2023-01-29
Rated 5 out of 5 by from turbo tax is excellent great service this is my 8th year would recommend this service to anyone
Date published: 2023-01-29
Rated 1 out of 5 by from Be looking somewhere else to file next year I filled in everything my and didn’t require help and I got charged way to much, then when I chose to pay with my federal return I got charged again plus there were other hidden fees 👎
Date published: 2023-01-29
Rated 3 out of 5 by from Price is stupid. They make it seem like you have to pay and throw a pop-up screen in ur face the whole time.. of course trying to get you to buy the most expensive option. Still trying to figure out how 39$ = 117$ at the end but I expected nothing less.
Date published: 2023-01-29
Rated 1 out of 5 by from Turbo tax ISNT FREE SAYS ITS FREE BUT IF YOU HAVE ANY EXTRA INCOME OTHER THAN A W2 THEIR CHEAPEST OPTION WILL COST YOU 39 FOR STATE, 39 FOR FEDERAL AND IF YOU WANT TO PAY TURBO TAX THE 78 DOLLARS WITH YOUR REFUND THEY CHARGE YOU TO USE YOUR REFUND TO APY IT. SO ALL TOGETHER THE "free" OPTION COST 117 DOLLARS.
Date published: 2023-01-29
Rated 5 out of 5 by from Turbo tax is easy to ues I ike that I feel independent to do my taxes myself
Date published: 2023-01-29
Rated 5 out of 5 by from Turbo was Turborific! Simple Simple Simple. Just do it you won't regret it! Very helpful in answering questions and getting your tax return finalized!
Date published: 2023-01-29
Rated 5 out of 5 by from I love TurboTax Easy to use and navigate through my returns. I love how easy and fast it is.
Date published: 2023-01-29
Rated 5 out of 5 by from Being using for years they are very awesome. Easy to use. Have been using since I worked for liberty tax and this software is more user friendly.
Date published: 2023-01-29
All TurboTax® Offerings Reviews - Page 408