TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Love TurboTax! I like that Turbotax give me different forms of help to file my taxes. The system of the site makes it easy for a process that can be very difficult.
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax walked me through all the details verywel I had two states this year. Turbotax walked me through these very smoothly.
Date published: 2022-03-25
Rated 5 out of 5 by from Easy to use for single people! 3rd year filing my taxes with turbotax and it is easy to do, takes very little time and results are great!
Date published: 2022-03-25
Rated 5 out of 5 by from great service My agent was very thorough. I asked a ton of questions and she politely answered everyone of them.
Date published: 2022-03-25
Rated 4 out of 5 by from Needs Improvement Turbotax is a good program but there is room for improvement. It would be better if you didn't have to re-entgerr your bank account and id info every year unless it has changed. It would be helpful if you just had to verify that the information is still correct without having to provide it again. Also, you have to manually type in your credentials to download your data from your financial institutions. They should allow you to copy and paste thai information rather than having to type it in.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax is the best at filing taxes It was great the service was on point. My expert was very nice and generous towards helping me and making sure I knew what I was doing.
Date published: 2022-03-25
Rated 1 out of 5 by from The $25 state efile fee is a joke I get that the $25 fee for state efile is to make money to cover the cost of giving state modules for free. But $25 is a killer for most people. Sham on Turbo Tax. A nice $10 fee would be approriate.
Date published: 2022-03-25
Rated 5 out of 5 by from First time turbo tax filer and they are THE BEST!! Well the customer service care from the tax pre preparator Ms. April to the main tax slayer expert Elizabeth was overwhelmingly a smooth process. The guided properly they were very patient in the uploading process; they covered every single question I had and some would HIGHLY RECOMMEND TURBO TAX FULL SERVICE.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo tax has great agents I want to again thank Christina with TurboTax! She was patient, friendly and considerate.
Date published: 2022-03-25
Rated 4 out of 5 by from TurboTax 2020 2021 is great! Did have a few issues with forms not being ready, and the 1099-NEC replacing the 1099-MISC created some issues but I was able to finally work thru them. HOWEVER, when I completed my return and got ready to print a pdf, a box appeared informing me that unless I upgrade my OS I would be unable to use TurboTax on my computer. Unfortunately, it is one year too old to be able to upgrade to the latest OS. It would have been helpful if the software made suggestions about alternatives!
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 4069
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love TurboTax! I like that Turbotax give me different forms of help to file my taxes. The system of the site makes it easy for a process that can be very difficult.
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax walked me through all the details verywel I had two states this year. Turbotax walked me through these very smoothly.
Date published: 2022-03-25
Rated 5 out of 5 by from Easy to use for single people! 3rd year filing my taxes with turbotax and it is easy to do, takes very little time and results are great!
Date published: 2022-03-25
Rated 5 out of 5 by from great service My agent was very thorough. I asked a ton of questions and she politely answered everyone of them.
Date published: 2022-03-25
Rated 4 out of 5 by from Needs Improvement Turbotax is a good program but there is room for improvement. It would be better if you didn't have to re-entgerr your bank account and id info every year unless it has changed. It would be helpful if you just had to verify that the information is still correct without having to provide it again. Also, you have to manually type in your credentials to download your data from your financial institutions. They should allow you to copy and paste thai information rather than having to type it in.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax is the best at filing taxes It was great the service was on point. My expert was very nice and generous towards helping me and making sure I knew what I was doing.
Date published: 2022-03-25
Rated 1 out of 5 by from The $25 state efile fee is a joke I get that the $25 fee for state efile is to make money to cover the cost of giving state modules for free. But $25 is a killer for most people. Sham on Turbo Tax. A nice $10 fee would be approriate.
Date published: 2022-03-25
Rated 5 out of 5 by from First time turbo tax filer and they are THE BEST!! Well the customer service care from the tax pre preparator Ms. April to the main tax slayer expert Elizabeth was overwhelmingly a smooth process. The guided properly they were very patient in the uploading process; they covered every single question I had and some would HIGHLY RECOMMEND TURBO TAX FULL SERVICE.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo tax has great agents I want to again thank Christina with TurboTax! She was patient, friendly and considerate.
Date published: 2022-03-25
Rated 4 out of 5 by from TurboTax 2020 2021 is great! Did have a few issues with forms not being ready, and the 1099-NEC replacing the 1099-MISC created some issues but I was able to finally work thru them. HOWEVER, when I completed my return and got ready to print a pdf, a box appeared informing me that unless I upgrade my OS I would be unable to use TurboTax on my computer. Unfortunately, it is one year too old to be able to upgrade to the latest OS. It would have been helpful if the software made suggestions about alternatives!
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 4069