TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Easy! This was a great service. As a recent grad with a new job, it was overwhelming to think of doing taxes for the first time. I have a background in tax, but this service makes it so easy to file. I love being able to "learn more" each step of the way and double-check that I am filing correctly. Way to go, TurboTax, for making a stressful time a walk in the park.
Date published: 2021-02-21
Rated 5 out of 5 by from iT WAS EASY TO USE My experience with turbo tax was excellent easy to use very little problems great results
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is awesome & quick It was the easiest and quickest return I've ever done. Very user friendly.
Date published: 2021-02-21
Rated 5 out of 5 by from Consistent and Reliable I've used turbotax for years--marriage, kids, new businesses, major relocations--they make it easy to handle it all. We used a tax consultant for a couple years, and it cost us more and didn't gain any additional return. We came back to turbotax and will continue to use it and recommend it!
Date published: 2021-02-21
Rated 5 out of 5 by from Better than expected! My TurboTax experience was a breeze! Any questions I had along the way were answered and thoroughly explained. The expert I contacted with a question could not have been more clear in their answer. I am excited to continue to use TurboTax in the future.
Date published: 2021-02-21
Rated 4 out of 5 by from Turbo Tax Has always been reliable Turbo tax is an excellent resource to use for filing it's simple and easy to understand I've been filing my own taxes for 5 years now using turbo tax. They have frequent check-ins and experts on call at all times.
Date published: 2021-02-21
Rated 1 out of 5 by from Turbo tax states free but not true It was easy but not free as stated in the beginning
Date published: 2021-02-21
Rated 5 out of 5 by from Very easy to follow the instructions. The instructions carried all the information I needed. Simple!
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is awesome The live experts are amazing. I never had to leave my living room.
Date published: 2021-02-21
Rated 3 out of 5 by from TurboTax problems this year TurboTax had technical problem which caused me extensive amount of work. TurboTax lost basis of my assets for rental real estate. When I contacted for help, individual was not aware of problem and provided no solutions. Prior two years TurboTax was very good this year, very disappointed.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 4069
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy! This was a great service. As a recent grad with a new job, it was overwhelming to think of doing taxes for the first time. I have a background in tax, but this service makes it so easy to file. I love being able to "learn more" each step of the way and double-check that I am filing correctly. Way to go, TurboTax, for making a stressful time a walk in the park.
Date published: 2021-02-21
Rated 5 out of 5 by from iT WAS EASY TO USE My experience with turbo tax was excellent easy to use very little problems great results
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is awesome & quick It was the easiest and quickest return I've ever done. Very user friendly.
Date published: 2021-02-21
Rated 5 out of 5 by from Consistent and Reliable I've used turbotax for years--marriage, kids, new businesses, major relocations--they make it easy to handle it all. We used a tax consultant for a couple years, and it cost us more and didn't gain any additional return. We came back to turbotax and will continue to use it and recommend it!
Date published: 2021-02-21
Rated 5 out of 5 by from Better than expected! My TurboTax experience was a breeze! Any questions I had along the way were answered and thoroughly explained. The expert I contacted with a question could not have been more clear in their answer. I am excited to continue to use TurboTax in the future.
Date published: 2021-02-21
Rated 4 out of 5 by from Turbo Tax Has always been reliable Turbo tax is an excellent resource to use for filing it's simple and easy to understand I've been filing my own taxes for 5 years now using turbo tax. They have frequent check-ins and experts on call at all times.
Date published: 2021-02-21
Rated 1 out of 5 by from Turbo tax states free but not true It was easy but not free as stated in the beginning
Date published: 2021-02-21
Rated 5 out of 5 by from Very easy to follow the instructions. The instructions carried all the information I needed. Simple!
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is awesome The live experts are amazing. I never had to leave my living room.
Date published: 2021-02-21
Rated 3 out of 5 by from TurboTax problems this year TurboTax had technical problem which caused me extensive amount of work. TurboTax lost basis of my assets for rental real estate. When I contacted for help, individual was not aware of problem and provided no solutions. Prior two years TurboTax was very good this year, very disappointed.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 4069