TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from The best by far I'm no tax pro but I'm able to itemize and file taxes fairly easily with Turbo Tax. The hardest part is getting myself to start. I have tried other tax softwares and they seem like a foreign language. Turbo Tax is the only software I will/can use.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax is awesome! Very helpful, professional and efficient. Answered any questions I had promptly.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo tax was great Expert was with me all the way. He was knowledgeable and helped me very much.
Date published: 2022-03-25
Rated 5 out of 5 by from Tax preparation for the whole family easy to use, walks you through the questions. provides sources for more information
Date published: 2022-03-25
Rated 5 out of 5 by from Easy Easy and simple. When i ran into trouble help was there
Date published: 2022-03-25
Rated 4 out of 5 by from Great tool to prepare tax I have been using Turbo Tax for more than 15 years. The tax laws changed a lot. Without the software, I don't think I would complete the filing. I appreciate the updates each time I turned on the application. Tax filings become so much complicate these days. The import function from the finance institutes is definitely a big plus. Well done, turbo tax teams!
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax was Great Very easy to use except for the Disaster Relief got me confusted because of COVID 19
Date published: 2022-03-25
Rated 5 out of 5 by from Excellent Experience for First time user! Overall a very good experience. Had to update to Deluxe based on complexity and used Live agent, as I forgot one 1099-R as I was about to file... She jumped on and helped until done. Highly recommend.
Date published: 2022-03-25
Rated 5 out of 5 by from Nice and patient expert She was helpful and patient with me in filing my taxes
Date published: 2022-03-25
Rated 1 out of 5 by from A sad state of affairs I won't be using turbotax anymore, to hit with charges after putting in all the work to file after years of being free of charge has really lost my trust in them
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 4066
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from The best by far I'm no tax pro but I'm able to itemize and file taxes fairly easily with Turbo Tax. The hardest part is getting myself to start. I have tried other tax softwares and they seem like a foreign language. Turbo Tax is the only software I will/can use.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax is awesome! Very helpful, professional and efficient. Answered any questions I had promptly.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo tax was great Expert was with me all the way. He was knowledgeable and helped me very much.
Date published: 2022-03-25
Rated 5 out of 5 by from Tax preparation for the whole family easy to use, walks you through the questions. provides sources for more information
Date published: 2022-03-25
Rated 5 out of 5 by from Easy Easy and simple. When i ran into trouble help was there
Date published: 2022-03-25
Rated 4 out of 5 by from Great tool to prepare tax I have been using Turbo Tax for more than 15 years. The tax laws changed a lot. Without the software, I don't think I would complete the filing. I appreciate the updates each time I turned on the application. Tax filings become so much complicate these days. The import function from the finance institutes is definitely a big plus. Well done, turbo tax teams!
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax was Great Very easy to use except for the Disaster Relief got me confusted because of COVID 19
Date published: 2022-03-25
Rated 5 out of 5 by from Excellent Experience for First time user! Overall a very good experience. Had to update to Deluxe based on complexity and used Live agent, as I forgot one 1099-R as I was about to file... She jumped on and helped until done. Highly recommend.
Date published: 2022-03-25
Rated 5 out of 5 by from Nice and patient expert She was helpful and patient with me in filing my taxes
Date published: 2022-03-25
Rated 1 out of 5 by from A sad state of affairs I won't be using turbotax anymore, to hit with charges after putting in all the work to file after years of being free of charge has really lost my trust in them
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 4066