TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from Easy To Use, Except For Filing Free While the TurboTax interface is generally user-friendly, the website automatically added me to their Premium Services when I had the intention of using their Free Filing services and was given additional charges, despite having not personally selected to join their Premium package.
Date published: 2022-03-25
Rated 5 out of 5 by from Terrific software! Very impressed by TurboTax. Incredibly economical and user-friendly.
Date published: 2022-03-25
Rated 3 out of 5 by from Disappointed This Year In past years I have been pleased with TurboTax. This year I found it slow, taking way to much time to go from one area to the next. This was especially true when correcting errors during review.
Date published: 2022-03-25
Rated 5 out of 5 by from Long-Time User - Very Satisfied I have been using TurboTax for over 25 years and I'm impressed with their detail. As a software engineer I'm impressed with how thoroughly they have written the code, making the application incredibly user friendly. I trust them for their knowledge.
Date published: 2022-03-25
Rated 5 out of 5 by from Had some issues but Bennett fixed it all A tough start but everything is fine now that I had Bennett helping me out. Thanks a million
Date published: 2022-03-25
Rated 3 out of 5 by from 2021 TX RETURN EVERYTHING WAS GREAT UNTIL I E-FILED TO TWO STATES. YOU BILLED ME FOR BOTH WHEN ONE WAS INCLUDED WHEN I PURCHASED THE PACKAGE. I BELIEVE YOU OWE ME $25.00.
Date published: 2022-03-25
Rated 5 out of 5 by from Awesome and easy experience! I needed major help with understanding my tax preparations! And I was helped from step one to the last!
Date published: 2022-03-25
Rated 5 out of 5 by from Love the experience design on the product It makes a tedious experience easy and more importantly, fun. The gamification of returns amount is a genius idea.
Date published: 2022-03-25
Rated 5 out of 5 by from TT is the Best Just Do it! Its not hard at all. Make sure you make a review that is longer than 18 characters.
Date published: 2022-03-25
Rated 5 out of 5 by from Very helpful Our TurboTax person was very patient and helped us navigate our taxes with detailed explanations.
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 4061
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Easy To Use, Except For Filing Free While the TurboTax interface is generally user-friendly, the website automatically added me to their Premium Services when I had the intention of using their Free Filing services and was given additional charges, despite having not personally selected to join their Premium package.
Date published: 2022-03-25
Rated 5 out of 5 by from Terrific software! Very impressed by TurboTax. Incredibly economical and user-friendly.
Date published: 2022-03-25
Rated 3 out of 5 by from Disappointed This Year In past years I have been pleased with TurboTax. This year I found it slow, taking way to much time to go from one area to the next. This was especially true when correcting errors during review.
Date published: 2022-03-25
Rated 5 out of 5 by from Long-Time User - Very Satisfied I have been using TurboTax for over 25 years and I'm impressed with their detail. As a software engineer I'm impressed with how thoroughly they have written the code, making the application incredibly user friendly. I trust them for their knowledge.
Date published: 2022-03-25
Rated 5 out of 5 by from Had some issues but Bennett fixed it all A tough start but everything is fine now that I had Bennett helping me out. Thanks a million
Date published: 2022-03-25
Rated 3 out of 5 by from 2021 TX RETURN EVERYTHING WAS GREAT UNTIL I E-FILED TO TWO STATES. YOU BILLED ME FOR BOTH WHEN ONE WAS INCLUDED WHEN I PURCHASED THE PACKAGE. I BELIEVE YOU OWE ME $25.00.
Date published: 2022-03-25
Rated 5 out of 5 by from Awesome and easy experience! I needed major help with understanding my tax preparations! And I was helped from step one to the last!
Date published: 2022-03-25
Rated 5 out of 5 by from Love the experience design on the product It makes a tedious experience easy and more importantly, fun. The gamification of returns amount is a genius idea.
Date published: 2022-03-25
Rated 5 out of 5 by from TT is the Best Just Do it! Its not hard at all. Make sure you make a review that is longer than 18 characters.
Date published: 2022-03-25
Rated 5 out of 5 by from Very helpful Our TurboTax person was very patient and helped us navigate our taxes with detailed explanations.
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 4061