TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Very easy and convenient I had a great experience with Turbo Tax and the Turbo Tax Live Expert did a great job.
Date published: 2021-02-22
Rated 4 out of 5 by from TurboTax is good The process was generally easy and straight forward. Although I question if I am getting the most out of my return.
Date published: 2021-02-22
Rated 4 out of 5 by from Software is Great. Love Turbo Tax software. Very user friendly. However waiting for an expert...not so much. Figured the problem out myself. TOOOOO LONG a wait time for expert
Date published: 2021-02-22
Rated 5 out of 5 by from quick & easy have used for several years. used to do by hand, much easier this way.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax was informing, friendly and very patien. I received help a couple times. They were very careful and caring. The lady I spoke to today was very helpful and very informative. She took her time and made sure she was giving me the right information. I thank everyone and God bless
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo is Awesome Our entire family uses turbo tax and I wouldn't go anywhere else from now on.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is the Best Turbo Ta walks you through every single step. Taxes for dummies.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax Makes Filing Easy I've been using TurboTax for years, and it makes the whole tax process easy as ever.
Date published: 2021-02-22
Rated 1 out of 5 by from Extremely poor service Attempted to get someone to help with a problem for almost 2 weeks. Service appears to do anything to avoid an actual conversation, even if you have paid the extra money for it. Absolutely no consideration for client's time.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax Makes It Easy My husband has done our taxes for years using Turbo Tax. Sadly, he passed away in 2020 and I had to do the taxes myself this year. Turbo Tax made it easier for me as it pulled information from previous years and guided me along. Since I was nervous about if I had done everything correctly, I spoke with a Turbo Tax expert and she assured me that everything looked good and I was ready to file.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 4060
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Very easy and convenient I had a great experience with Turbo Tax and the Turbo Tax Live Expert did a great job.
Date published: 2021-02-22
Rated 4 out of 5 by from TurboTax is good The process was generally easy and straight forward. Although I question if I am getting the most out of my return.
Date published: 2021-02-22
Rated 4 out of 5 by from Software is Great. Love Turbo Tax software. Very user friendly. However waiting for an expert...not so much. Figured the problem out myself. TOOOOO LONG a wait time for expert
Date published: 2021-02-22
Rated 5 out of 5 by from quick & easy have used for several years. used to do by hand, much easier this way.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax was informing, friendly and very patien. I received help a couple times. They were very careful and caring. The lady I spoke to today was very helpful and very informative. She took her time and made sure she was giving me the right information. I thank everyone and God bless
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo is Awesome Our entire family uses turbo tax and I wouldn't go anywhere else from now on.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is the Best Turbo Ta walks you through every single step. Taxes for dummies.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax Makes Filing Easy I've been using TurboTax for years, and it makes the whole tax process easy as ever.
Date published: 2021-02-22
Rated 1 out of 5 by from Extremely poor service Attempted to get someone to help with a problem for almost 2 weeks. Service appears to do anything to avoid an actual conversation, even if you have paid the extra money for it. Absolutely no consideration for client's time.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax Makes It Easy My husband has done our taxes for years using Turbo Tax. Sadly, he passed away in 2020 and I had to do the taxes myself this year. Turbo Tax made it easier for me as it pulled information from previous years and guided me along. Since I was nervous about if I had done everything correctly, I spoke with a Turbo Tax expert and she assured me that everything looked good and I was ready to file.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 4060