TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from great program great program easy to follow. worked great on both federal and state e-file
Date published: 2022-03-25
Rated 5 out of 5 by from courteous responsive Clarence was excellent. Listened to my issues. Good response time
Date published: 2022-03-25
Rated 5 out of 5 by from Thank goodness for turbo tax I was running out of time with April approaching and was struggling to get a reasonable price in my area. I simply could not afford to spend near four hundred dollars on my simple one part time job W2 return. I was skeptical at first when I saw this was free even with and agent filing for you. I thought for sure I would not meet criteria or the agent would wait to end of promotion so I'd be stuck paying. The people I worked with were wonderful. All I had to do was take photos of my documents and answer some basic questions. Didn't even need to find a computer all accomplished on my phone. Now I'm getting the most I've ever gotten back and I paid $0.
Date published: 2022-03-25
Rated 5 out of 5 by from great Turbotax is great to use. It gives a great example of what someone can claim on their taxes.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo is so efficient and wonderful! The Turbo Tax Expert, Luci, was so helpful and patient walking me carefully through all the questions. She went on screen share and supported me in filling in the necessary information into the right places. I thank her profusely!
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax is good description -fast tax service As long as you have your 1099's and other information together, this is the most expedient was to get your tax frustrations out of the way. They know the rules and changes that you could never find on your own.
Date published: 2022-03-25
Rated 5 out of 5 by from I loved we using for last 8 year , Great !!! I loved we using for last 8 year , Great experience !!! or you do for your self or family or 4, always the way great !
Date published: 2022-03-25
Rated 4 out of 5 by from good job plenty of protection. pretty easy to understand. is this really necessary?
Date published: 2022-03-25
Rated 5 out of 5 by from very good very easy to use and understand and a very good program
Date published: 2022-03-25
Rated 5 out of 5 by from Excellent Not much time available so service was excellent!!!!
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 4060
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great program great program easy to follow. worked great on both federal and state e-file
Date published: 2022-03-25
Rated 5 out of 5 by from courteous responsive Clarence was excellent. Listened to my issues. Good response time
Date published: 2022-03-25
Rated 5 out of 5 by from Thank goodness for turbo tax I was running out of time with April approaching and was struggling to get a reasonable price in my area. I simply could not afford to spend near four hundred dollars on my simple one part time job W2 return. I was skeptical at first when I saw this was free even with and agent filing for you. I thought for sure I would not meet criteria or the agent would wait to end of promotion so I'd be stuck paying. The people I worked with were wonderful. All I had to do was take photos of my documents and answer some basic questions. Didn't even need to find a computer all accomplished on my phone. Now I'm getting the most I've ever gotten back and I paid $0.
Date published: 2022-03-25
Rated 5 out of 5 by from great Turbotax is great to use. It gives a great example of what someone can claim on their taxes.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo is so efficient and wonderful! The Turbo Tax Expert, Luci, was so helpful and patient walking me carefully through all the questions. She went on screen share and supported me in filling in the necessary information into the right places. I thank her profusely!
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax is good description -fast tax service As long as you have your 1099's and other information together, this is the most expedient was to get your tax frustrations out of the way. They know the rules and changes that you could never find on your own.
Date published: 2022-03-25
Rated 5 out of 5 by from I loved we using for last 8 year , Great !!! I loved we using for last 8 year , Great experience !!! or you do for your self or family or 4, always the way great !
Date published: 2022-03-25
Rated 4 out of 5 by from good job plenty of protection. pretty easy to understand. is this really necessary?
Date published: 2022-03-25
Rated 5 out of 5 by from very good very easy to use and understand and a very good program
Date published: 2022-03-25
Rated 5 out of 5 by from Excellent Not much time available so service was excellent!!!!
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 4060