TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Great I've been using Turbo Tax for over 10 years and each year it get easier and easier. I appreciate that we pay a low amount to get our taxes done right!
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax Turbo Tax is an easy way to do taxes. Just follow instructions and enter the information.
Date published: 2022-03-25
Rated 5 out of 5 by from Easiest filing since I was single. Clear interview sequence and questions. I don't know why I put it off so long.
Date published: 2022-03-25
Rated 3 out of 5 by from TurboTax is useful Ultimately, TurboTax for Business seems to have been dumbed down too much for me. I prefer better explanations of each step and what needs to be calculated in the background.
Date published: 2022-03-25
Rated 5 out of 5 by from Easy to Use Very easy to use. The e-filing is wonderful. Turbotax takes you thru the complete process.
Date published: 2022-03-25
Rated 5 out of 5 by from Thank you easy as always great job thank you easy to use will use it again next year
Date published: 2022-03-25
Rated 3 out of 5 by from TurboTax is easy to use but too expensive fees TurboTax is easy to use but too expensive fees to file. Please reduce your fees to file electronically.
Date published: 2022-03-25
Rated 4 out of 5 by from First time using TurboTax TurboTax itself seemed to work well. A few gray areas when trying to figure out if I needed to input certain information, but overall pretty easy. And much cheaper than the accountant I've used for the past 15 years. 2 Big Buts: 1) Unable to file electronically due to an "IND-525" error, which TT says is on the IRS end of things. But I've filed eletronically for the past 10 years at least through the accountant without troubles. So now I have to mail a huge stack of paper in. 2) I would NOT pay for the online "Expert" again - none of the 3 I talked to could help me with my question. The first two were only App technicians who knew no tax details. The third actual "expert" had "35 years of tax filing experience" yet could not answer my question. It wasn't a particularly tricky one. His eventual solution (the next day in an email) was to send me the 8 pages of IRS code that dealt with the area of interest. I'm using TurboTax because I don't have time or energy to read the tax code. So, I'll use TurboTax again next year, but will not pay for the Expert Help.
Date published: 2022-03-25
Rated 5 out of 5 by from Awesome is turbo tax Great and understand it step by step and it explains all information on all sections
Date published: 2022-03-25
Rated 5 out of 5 by from Excellent! This service is so convenient and private. Thanks Turbo Tax!
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 4053
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great I've been using Turbo Tax for over 10 years and each year it get easier and easier. I appreciate that we pay a low amount to get our taxes done right!
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax Turbo Tax is an easy way to do taxes. Just follow instructions and enter the information.
Date published: 2022-03-25
Rated 5 out of 5 by from Easiest filing since I was single. Clear interview sequence and questions. I don't know why I put it off so long.
Date published: 2022-03-25
Rated 3 out of 5 by from TurboTax is useful Ultimately, TurboTax for Business seems to have been dumbed down too much for me. I prefer better explanations of each step and what needs to be calculated in the background.
Date published: 2022-03-25
Rated 5 out of 5 by from Easy to Use Very easy to use. The e-filing is wonderful. Turbotax takes you thru the complete process.
Date published: 2022-03-25
Rated 5 out of 5 by from Thank you easy as always great job thank you easy to use will use it again next year
Date published: 2022-03-25
Rated 3 out of 5 by from TurboTax is easy to use but too expensive fees TurboTax is easy to use but too expensive fees to file. Please reduce your fees to file electronically.
Date published: 2022-03-25
Rated 4 out of 5 by from First time using TurboTax TurboTax itself seemed to work well. A few gray areas when trying to figure out if I needed to input certain information, but overall pretty easy. And much cheaper than the accountant I've used for the past 15 years. 2 Big Buts: 1) Unable to file electronically due to an "IND-525" error, which TT says is on the IRS end of things. But I've filed eletronically for the past 10 years at least through the accountant without troubles. So now I have to mail a huge stack of paper in. 2) I would NOT pay for the online "Expert" again - none of the 3 I talked to could help me with my question. The first two were only App technicians who knew no tax details. The third actual "expert" had "35 years of tax filing experience" yet could not answer my question. It wasn't a particularly tricky one. His eventual solution (the next day in an email) was to send me the 8 pages of IRS code that dealt with the area of interest. I'm using TurboTax because I don't have time or energy to read the tax code. So, I'll use TurboTax again next year, but will not pay for the Expert Help.
Date published: 2022-03-25
Rated 5 out of 5 by from Awesome is turbo tax Great and understand it step by step and it explains all information on all sections
Date published: 2022-03-25
Rated 5 out of 5 by from Excellent! This service is so convenient and private. Thanks Turbo Tax!
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 4053