TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Surprised !!!!! I had help with my Fed filing and was pleased. But I was surprised by the $25 charge to e-file my State filing. Past years my state did not have e-filing therefore I mailed it my self. I thought the cost went up that I paid included my state form. Next year I will for the fine print.
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax is great for beginners! I had to file my taxes for the first time and TurboTax made it so easy for me. I loved it. I truly reccomend it.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax is a great tool. Live Experts were great help. Very knowledgeable and pleasant!
Date published: 2022-03-25
Rated 5 out of 5 by from Easy Breezy This year I had to file self employed taxes. I had no idea what to expect, but when I read about it online the whole process sounded daunting. As always Turbo Tax made it a simple task by walking you through each step of the process and offering explanations to unfamiliar terminology. The most important part and the one I appreciate the most was the option to debit your account to pay the IRS. The only thing is that I wish Turbo tax offered the option to make payments to the IRS on a quarterly basis that way we can avoid that fee.
Date published: 2022-03-25
Rated 5 out of 5 by from It's great and simple. I like turbo tax because you can import your refund and it's easy to navigate.
Date published: 2022-03-25
Rated 5 out of 5 by from LXU Copy of 2021 Return We had quick response to our questions from our tax return expert.
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax Full Service is Great! Ryan kept me informed on the status on the preparation of my tax return. He also explained why my tax liability had increased from the previous year. He was very knowledgeable about the tax law. I feel confident that my return is accurate. Great service!
Date published: 2022-03-25
Rated 4 out of 5 by from Turbo tax is alright Turbo tax is quick and very simple to use and found it convenient.
Date published: 2022-03-25
Rated 5 out of 5 by from My expert was the best My TurboTax agent was very detailed when it came to handling my return. She would patiently explain to me what I needed and was missing and where I could get my documents. She was super friendly and easy to communicate with, making the process a whole lot easier.
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax was easy to use and the people were very Very nice people who will help you understand things.
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 4051
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Surprised !!!!! I had help with my Fed filing and was pleased. But I was surprised by the $25 charge to e-file my State filing. Past years my state did not have e-filing therefore I mailed it my self. I thought the cost went up that I paid included my state form. Next year I will for the fine print.
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax is great for beginners! I had to file my taxes for the first time and TurboTax made it so easy for me. I loved it. I truly reccomend it.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax is a great tool. Live Experts were great help. Very knowledgeable and pleasant!
Date published: 2022-03-25
Rated 5 out of 5 by from Easy Breezy This year I had to file self employed taxes. I had no idea what to expect, but when I read about it online the whole process sounded daunting. As always Turbo Tax made it a simple task by walking you through each step of the process and offering explanations to unfamiliar terminology. The most important part and the one I appreciate the most was the option to debit your account to pay the IRS. The only thing is that I wish Turbo tax offered the option to make payments to the IRS on a quarterly basis that way we can avoid that fee.
Date published: 2022-03-25
Rated 5 out of 5 by from It's great and simple. I like turbo tax because you can import your refund and it's easy to navigate.
Date published: 2022-03-25
Rated 5 out of 5 by from LXU Copy of 2021 Return We had quick response to our questions from our tax return expert.
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax Full Service is Great! Ryan kept me informed on the status on the preparation of my tax return. He also explained why my tax liability had increased from the previous year. He was very knowledgeable about the tax law. I feel confident that my return is accurate. Great service!
Date published: 2022-03-25
Rated 4 out of 5 by from Turbo tax is alright Turbo tax is quick and very simple to use and found it convenient.
Date published: 2022-03-25
Rated 5 out of 5 by from My expert was the best My TurboTax agent was very detailed when it came to handling my return. She would patiently explain to me what I needed and was missing and where I could get my documents. She was super friendly and easy to communicate with, making the process a whole lot easier.
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax was easy to use and the people were very Very nice people who will help you understand things.
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 4051