TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
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Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 4 out of 5 by
Self2021 from
Turbo Tax New Notifications
Once I completed the tax return, I received a notification that the IRS could reject and you might need to complete an amended return due to Form 1095-A and Form W-2C - Social Security (SS) respectively. Neither of them apply to my spouse nor I so I am not sure why send that notification. My salary was high in which I met the SS max for the year and my spouse pay stubs reflected the right SS amount.
Date published: 2021-02-22
Rated 5 out of 5 by
MZS425 from
TurboTax is very convenient and easy to use
It is easy for straightforward tax calculation and comes with great integration with brokerages and banks. The support is also excellent and very helpful. Highly recommend it. I've been doing my taxes with them for the 3rd year and I'm very satisfied.
Date published: 2021-02-22
Rated 5 out of 5 by
BenNYC123 from
Turbo Tax is definitely user friendly and reliable
I have been using Turbo Tax for years and is my go-to product for filing taxes. It is user-friendly, make it easy and quick to file. I haven't had major issues with them and it seems like every year they are adding new things like easy access to tax experts and able to search and ask questions.
Date published: 2021-02-22
Rated 5 out of 5 by
Ejbiron from
Great Site, Easy to Use
Site is Very User-Friendly. Questions are simple and to the point, some information can be automatically updated with document numbers. I used the 24/7 live help at 10:37 pm and got a call back within 15 minutes and was a big help with the screen share.
Date published: 2021-02-22
Rated 4 out of 5 by
SngCoffee from
Easy to use.
Turbo Tax is easy and straight forward. It's easy to search for answers to popular tax questions. The live help actually calls you and helps answer your questions.
Date published: 2021-02-22
Rated 5 out of 5 by
bris777 from
super convenient
had never filed before and this was honestly as easy as filling out a google form. will continue to use
Date published: 2021-02-22
Rated 5 out of 5 by
BBeri from
Easy to use!
Turbo Tax keeps filing taxes simple & to the point
Date published: 2021-02-22
Rated 3 out of 5 by
MyFileArkansas from
Had problem e-filing Arkansas tax return
There were a few places when TurboTax would hang up and would not let me complete the process. One problem involved the state return (Arkansas). I couldn't e-file state (Arkansas) return because one of the 1099-R forms had a problem. TurboTax would not identify the form, or tell me what the problem really was. I skipped it and now I will mail in the return. Arkansas will probably reject the return and I will have to figure it out myself.
Date published: 2021-02-22
Rated 2 out of 5 by
bigBROKEyoungin from
TOO MANY NEW FEES
like daaang y'all. y'all scooped half my refund in fees.
Date published: 2021-02-22
Rated 5 out of 5 by
MACKCLAN8 from
HIS GREAT AND PATIENT
THIS WAS JUST A REVIEW AND THE REVIEW ME A FEW MORE DOLARS
All TurboTax® Offerings Reviews - Page 4051
Date published: 2021-02-22
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 4 out of 5 by
Self2021 from
Turbo Tax New Notifications
Once I completed the tax return, I received a notification that the IRS could reject and you might need to complete an amended return due to Form 1095-A and Form W-2C - Social Security (SS) respectively. Neither of them apply to my spouse nor I so I am not sure why send that notification. My salary was high in which I met the SS max for the year and my spouse pay stubs reflected the right SS amount.
Date published: 2021-02-22
Rated 5 out of 5 by
MZS425 from
TurboTax is very convenient and easy to use
It is easy for straightforward tax calculation and comes with great integration with brokerages and banks. The support is also excellent and very helpful. Highly recommend it. I've been doing my taxes with them for the 3rd year and I'm very satisfied.
Date published: 2021-02-22
Rated 5 out of 5 by
BenNYC123 from
Turbo Tax is definitely user friendly and reliable
I have been using Turbo Tax for years and is my go-to product for filing taxes. It is user-friendly, make it easy and quick to file. I haven't had major issues with them and it seems like every year they are adding new things like easy access to tax experts and able to search and ask questions.
Date published: 2021-02-22
Rated 5 out of 5 by
Ejbiron from
Great Site, Easy to Use
Site is Very User-Friendly. Questions are simple and to the point, some information can be automatically updated with document numbers. I used the 24/7 live help at 10:37 pm and got a call back within 15 minutes and was a big help with the screen share.
Date published: 2021-02-22
Rated 4 out of 5 by
SngCoffee from
Easy to use.
Turbo Tax is easy and straight forward. It's easy to search for answers to popular tax questions. The live help actually calls you and helps answer your questions.
Date published: 2021-02-22
Rated 5 out of 5 by
bris777 from
super convenient
had never filed before and this was honestly as easy as filling out a google form. will continue to use
Date published: 2021-02-22
Rated 5 out of 5 by
BBeri from
Easy to use!
Turbo Tax keeps filing taxes simple & to the point
Date published: 2021-02-22
Rated 3 out of 5 by
MyFileArkansas from
Had problem e-filing Arkansas tax return
There were a few places when TurboTax would hang up and would not let me complete the process. One problem involved the state return (Arkansas). I couldn't e-file state (Arkansas) return because one of the 1099-R forms had a problem. TurboTax would not identify the form, or tell me what the problem really was. I skipped it and now I will mail in the return. Arkansas will probably reject the return and I will have to figure it out myself.
Date published: 2021-02-22
Rated 2 out of 5 by
bigBROKEyoungin from
TOO MANY NEW FEES
like daaang y'all. y'all scooped half my refund in fees.
Date published: 2021-02-22
Rated 5 out of 5 by
MACKCLAN8 from
HIS GREAT AND PATIENT
THIS WAS JUST A REVIEW AND THE REVIEW ME A FEW MORE DOLARS
All TurboTax® Offerings Reviews - Page 4051
Date published: 2021-02-22