TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Turbo Tax New Notifications Once I completed the tax return, I received a notification that the IRS could reject and you might need to complete an amended return due to Form 1095-A and Form W-2C - Social Security (SS) respectively. Neither of them apply to my spouse nor I so I am not sure why send that notification. My salary was high in which I met the SS max for the year and my spouse pay stubs reflected the right SS amount.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is very convenient and easy to use It is easy for straightforward tax calculation and comes with great integration with brokerages and banks. The support is also excellent and very helpful. Highly recommend it. I've been doing my taxes with them for the 3rd year and I'm very satisfied.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is definitely user friendly and reliable I have been using Turbo Tax for years and is my go-to product for filing taxes. It is user-friendly, make it easy and quick to file. I haven't had major issues with them and it seems like every year they are adding new things like easy access to tax experts and able to search and ask questions.
Date published: 2021-02-22
Rated 5 out of 5 by from Great Site, Easy to Use Site is Very User-Friendly. Questions are simple and to the point, some information can be automatically updated with document numbers. I used the 24/7 live help at 10:37 pm and got a call back within 15 minutes and was a big help with the screen share.
Date published: 2021-02-22
Rated 4 out of 5 by from Easy to use. Turbo Tax is easy and straight forward. It's easy to search for answers to popular tax questions. The live help actually calls you and helps answer your questions.
Date published: 2021-02-22
Rated 5 out of 5 by from super convenient had never filed before and this was honestly as easy as filling out a google form. will continue to use
Date published: 2021-02-22
Rated 5 out of 5 by from Easy to use! Turbo Tax keeps filing taxes simple & to the point
Date published: 2021-02-22
Rated 3 out of 5 by from Had problem e-filing Arkansas tax return There were a few places when TurboTax would hang up and would not let me complete the process. One problem involved the state return (Arkansas). I couldn't e-file state (Arkansas) return because one of the 1099-R forms had a problem. TurboTax would not identify the form, or tell me what the problem really was. I skipped it and now I will mail in the return. Arkansas will probably reject the return and I will have to figure it out myself.
Date published: 2021-02-22
Rated 2 out of 5 by from TOO MANY NEW FEES like daaang y'all. y'all scooped half my refund in fees.
Date published: 2021-02-22
Rated 5 out of 5 by from HIS GREAT AND PATIENT THIS WAS JUST A REVIEW AND THE REVIEW ME A FEW MORE DOLARS
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 4051
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo Tax New Notifications Once I completed the tax return, I received a notification that the IRS could reject and you might need to complete an amended return due to Form 1095-A and Form W-2C - Social Security (SS) respectively. Neither of them apply to my spouse nor I so I am not sure why send that notification. My salary was high in which I met the SS max for the year and my spouse pay stubs reflected the right SS amount.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is very convenient and easy to use It is easy for straightforward tax calculation and comes with great integration with brokerages and banks. The support is also excellent and very helpful. Highly recommend it. I've been doing my taxes with them for the 3rd year and I'm very satisfied.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is definitely user friendly and reliable I have been using Turbo Tax for years and is my go-to product for filing taxes. It is user-friendly, make it easy and quick to file. I haven't had major issues with them and it seems like every year they are adding new things like easy access to tax experts and able to search and ask questions.
Date published: 2021-02-22
Rated 5 out of 5 by from Great Site, Easy to Use Site is Very User-Friendly. Questions are simple and to the point, some information can be automatically updated with document numbers. I used the 24/7 live help at 10:37 pm and got a call back within 15 minutes and was a big help with the screen share.
Date published: 2021-02-22
Rated 4 out of 5 by from Easy to use. Turbo Tax is easy and straight forward. It's easy to search for answers to popular tax questions. The live help actually calls you and helps answer your questions.
Date published: 2021-02-22
Rated 5 out of 5 by from super convenient had never filed before and this was honestly as easy as filling out a google form. will continue to use
Date published: 2021-02-22
Rated 5 out of 5 by from Easy to use! Turbo Tax keeps filing taxes simple & to the point
Date published: 2021-02-22
Rated 3 out of 5 by from Had problem e-filing Arkansas tax return There were a few places when TurboTax would hang up and would not let me complete the process. One problem involved the state return (Arkansas). I couldn't e-file state (Arkansas) return because one of the 1099-R forms had a problem. TurboTax would not identify the form, or tell me what the problem really was. I skipped it and now I will mail in the return. Arkansas will probably reject the return and I will have to figure it out myself.
Date published: 2021-02-22
Rated 2 out of 5 by from TOO MANY NEW FEES like daaang y'all. y'all scooped half my refund in fees.
Date published: 2021-02-22
Rated 5 out of 5 by from HIS GREAT AND PATIENT THIS WAS JUST A REVIEW AND THE REVIEW ME A FEW MORE DOLARS
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 4051