TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 2 out of 5 by from TurboTax is Fine, Support is TERRIBLE For the Tax prep, it works great. If you need any assistance, the automation is TERRIBLE. After 6 attempts for the email, spelled out, it produced absolute crap in its repeat. It took 10 "representative" before it finally connected. And she recommended me back to the website. Absolute crap.
Date published: 2022-03-25
Rated 5 out of 5 by from It was great It was easy to use and I like it it's an awesome app to use
Date published: 2022-03-25
Rated 5 out of 5 by from Easy and helpful Used Turbotax for years and will continue to do so
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo tax is # 1 no doubt It was fast and easy won’t find any other tax place as good as TurboTax
Date published: 2022-03-25
Rated 5 out of 5 by from Excelent everything went well. Thanks! Except for having to write this long review.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax is great Loved my experience with the app at first had a hard time but was able to get the help I needed to finish
Date published: 2022-03-25
Rated 5 out of 5 by from Thank you! I was assigned Bobbette and from the start, she walked me through every step and helped so much as a navigated filing as a small business owner for the first time. I'm extremely thankful for her and this service!
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax is reliable and helpful I have been filing with TurboTax since 2019. My first 2 filings were very easy, while my most recent had a bunch of additional items. Their site and Turbo Expert, Anaze were very helpful and patient, even when I was asking a few silly/obvious questions. Thank you TurboTax for helping me not get arrested for being an idiot!
Date published: 2022-03-25
Rated 5 out of 5 by from TURBOTAX IS EASY TO USE THE TURBOTAX STAFF WERE EXCELLENT AND VERY PATIENT.
Date published: 2022-03-25
Rated 5 out of 5 by from Best out of three tried Started my taxes on other online programs. But did not allow me to give all the detail i needed to reduce my taxes. Turbo Tax dug deep to get all of my deductions and credits
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 4039
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from TurboTax is Fine, Support is TERRIBLE For the Tax prep, it works great. If you need any assistance, the automation is TERRIBLE. After 6 attempts for the email, spelled out, it produced absolute crap in its repeat. It took 10 "representative" before it finally connected. And she recommended me back to the website. Absolute crap.
Date published: 2022-03-25
Rated 5 out of 5 by from It was great It was easy to use and I like it it's an awesome app to use
Date published: 2022-03-25
Rated 5 out of 5 by from Easy and helpful Used Turbotax for years and will continue to do so
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo tax is # 1 no doubt It was fast and easy won’t find any other tax place as good as TurboTax
Date published: 2022-03-25
Rated 5 out of 5 by from Excelent everything went well. Thanks! Except for having to write this long review.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax is great Loved my experience with the app at first had a hard time but was able to get the help I needed to finish
Date published: 2022-03-25
Rated 5 out of 5 by from Thank you! I was assigned Bobbette and from the start, she walked me through every step and helped so much as a navigated filing as a small business owner for the first time. I'm extremely thankful for her and this service!
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax is reliable and helpful I have been filing with TurboTax since 2019. My first 2 filings were very easy, while my most recent had a bunch of additional items. Their site and Turbo Expert, Anaze were very helpful and patient, even when I was asking a few silly/obvious questions. Thank you TurboTax for helping me not get arrested for being an idiot!
Date published: 2022-03-25
Rated 5 out of 5 by from TURBOTAX IS EASY TO USE THE TURBOTAX STAFF WERE EXCELLENT AND VERY PATIENT.
Date published: 2022-03-25
Rated 5 out of 5 by from Best out of three tried Started my taxes on other online programs. But did not allow me to give all the detail i needed to reduce my taxes. Turbo Tax dug deep to get all of my deductions and credits
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 4039