TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Life Changes
Prior year tax prep
Married life
Own a home
Kids
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Student
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Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Mike 2021 from
I like Turbo Tax
Turbo Tax is very easy to under!!stand and easy to use!!
Date published: 2021-02-25
Rated 5 out of 5 by
SDani from
Turbo Tax is the way to go!
Extremely easy to use and follow. Highly recommend.
Date published: 2021-02-25
Rated 5 out of 5 by
Jitheshk from
very user friendly
I have been using the turbotax for the past three returns. Its very professional and friendly.
Date published: 2021-02-25
Rated 5 out of 5 by
ACR1 from
Quick and Easy
Just took about an hour to complete the return. Great site with easy to follow instructions/questions.
Date published: 2021-02-25
Rated 4 out of 5 by
user530717 from
Not so great on an iPad...
Navigating the site is way more difficult than using a desktop computer. On the upside, though, pretty Fisher Price to use.
Date published: 2021-02-25
Rated 3 out of 5 by
CalifShakey from
Program: Great. Their record-keeping: NOT
Very nice program. I like that it can read PDFs an get info from them. BUT, they never can find my previous years' returns even though I've been using TurboTax Premier for years and used the same user name/password combo. That's disturbing, and I had feeling any disturbance when my money and the government are involved
Date published: 2021-02-25
Rated 5 out of 5 by
Dynell11 from
Very easy to do
This was so easy 2 use. This is the first time I have ever filed like this and it was SUPER EASY
Date published: 2021-02-25
Rated 4 out of 5 by
Claire1953 from
Very good service
Easy to used, especially now that it can import all the information!
Date published: 2021-02-25
Rated 5 out of 5 by
Tree1984 from
TurboTax is the best!
I've done our taxes with TurboTax the past 7 years. We have always had a fast and accurate return. I have always been pleased with the ease of use. I highly recommend Turbotax!
Date published: 2021-02-25
Rated 4 out of 5 by
mando21 from
gREAT pRODUCT
SO VERY EASY TO USE. IT GUIDES YOU WITH EASILY UNDERSTOOD PROMPTS AND IF NEEDED, AN ABILITY TO ASK OR SEEK INFORMATION FROM ITS DATA BASE. i HAVE BEEN USING. I HAD ONE INSTANCE WHERE I NEEDED ASSISTANCE AND WAS ASKED TO MANUALLY CHANGE SOME DATA. THIS WAS AFTER I DOWNLOADED A FILE FROM MY INVESTMENT BROKER. I MERELY DELETED THE DOWNLOADED RECORDS AND DOWNLOADED AGAIN. AFTER THAT, ALL WAS WELL. ANOTHER ISSUE I HAD IS WHEN WE REACHED THE POINT OF PREPARING A WISCONSIN STATE RETURN. THIS WAS THE FIRST TIME MY WIFE AND I WERE PREPARING A JOINT FEDERAL JOINT RETURN. WE HAD TO ALSO PREPARE A WISCONSIN STATE RETURN BUT WHEN WE GOT TO THAT FIRST PAGE TO INDICATE WHICH STATE, ALABAMA AND WISCONSIN WERE BOTH NOTED. NEITHER SHE OR I HAVE EVER WORKED IN ALABAMA SO WE WERE CONCERNED THERE WAS A POSSIBILITY FOR ID THEFT. WHEN I SPOKE TO AND TURBO TAX REPRESENTATIVE SHE HAD NO ANSWER FOR ME NOR SHOWED CONCERN. UNFORTUNATELY, I DELETED THE ALABAMA CHOICE SO I WASN'T ABLE TO SHOW IT TO HER WHEN WE WERE SHARING MY SCREEN. THE REPRESENTATIVES WERE LaShante and Camille respectively.
All TurboTax® Offerings Reviews - Page 4023
Date published: 2021-02-25
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Mike 2021 from
I like Turbo Tax
Turbo Tax is very easy to under!!stand and easy to use!!
Date published: 2021-02-25
Rated 5 out of 5 by
SDani from
Turbo Tax is the way to go!
Extremely easy to use and follow. Highly recommend.
Date published: 2021-02-25
Rated 5 out of 5 by
Jitheshk from
very user friendly
I have been using the turbotax for the past three returns. Its very professional and friendly.
Date published: 2021-02-25
Rated 5 out of 5 by
ACR1 from
Quick and Easy
Just took about an hour to complete the return. Great site with easy to follow instructions/questions.
Date published: 2021-02-25
Rated 4 out of 5 by
user530717 from
Not so great on an iPad...
Navigating the site is way more difficult than using a desktop computer. On the upside, though, pretty Fisher Price to use.
Date published: 2021-02-25
Rated 3 out of 5 by
CalifShakey from
Program: Great. Their record-keeping: NOT
Very nice program. I like that it can read PDFs an get info from them. BUT, they never can find my previous years' returns even though I've been using TurboTax Premier for years and used the same user name/password combo. That's disturbing, and I had feeling any disturbance when my money and the government are involved
Date published: 2021-02-25
Rated 5 out of 5 by
Dynell11 from
Very easy to do
This was so easy 2 use. This is the first time I have ever filed like this and it was SUPER EASY
Date published: 2021-02-25
Rated 4 out of 5 by
Claire1953 from
Very good service
Easy to used, especially now that it can import all the information!
Date published: 2021-02-25
Rated 5 out of 5 by
Tree1984 from
TurboTax is the best!
I've done our taxes with TurboTax the past 7 years. We have always had a fast and accurate return. I have always been pleased with the ease of use. I highly recommend Turbotax!
Date published: 2021-02-25
Rated 4 out of 5 by
mando21 from
gREAT pRODUCT
SO VERY EASY TO USE. IT GUIDES YOU WITH EASILY UNDERSTOOD PROMPTS AND IF NEEDED, AN ABILITY TO ASK OR SEEK INFORMATION FROM ITS DATA BASE. i HAVE BEEN USING. I HAD ONE INSTANCE WHERE I NEEDED ASSISTANCE AND WAS ASKED TO MANUALLY CHANGE SOME DATA. THIS WAS AFTER I DOWNLOADED A FILE FROM MY INVESTMENT BROKER. I MERELY DELETED THE DOWNLOADED RECORDS AND DOWNLOADED AGAIN. AFTER THAT, ALL WAS WELL. ANOTHER ISSUE I HAD IS WHEN WE REACHED THE POINT OF PREPARING A WISCONSIN STATE RETURN. THIS WAS THE FIRST TIME MY WIFE AND I WERE PREPARING A JOINT FEDERAL JOINT RETURN. WE HAD TO ALSO PREPARE A WISCONSIN STATE RETURN BUT WHEN WE GOT TO THAT FIRST PAGE TO INDICATE WHICH STATE, ALABAMA AND WISCONSIN WERE BOTH NOTED. NEITHER SHE OR I HAVE EVER WORKED IN ALABAMA SO WE WERE CONCERNED THERE WAS A POSSIBILITY FOR ID THEFT. WHEN I SPOKE TO AND TURBO TAX REPRESENTATIVE SHE HAD NO ANSWER FOR ME NOR SHOWED CONCERN. UNFORTUNATELY, I DELETED THE ALABAMA CHOICE SO I WASN'T ABLE TO SHOW IT TO HER WHEN WE WERE SHARING MY SCREEN. THE REPRESENTATIVES WERE LaShante and Camille respectively.
All TurboTax® Offerings Reviews - Page 4023
Date published: 2021-02-25