TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from **TurboTax is Great** TurboTax makes it easy to file; it guides you step by step and provides you with all the questions you have.
Date published: 2022-03-26
Rated 4 out of 5 by from review Great Service. Very useful. Very quick and efficient.
Date published: 2022-03-26
Rated 5 out of 5 by from TurboTax is great TurboTax is such a easy way of filing for taxes and anybody can do it!
Date published: 2022-03-26
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax is the best tax service I have ever used! A quality product offered at a very reasonable price point. Never fails to impress!
Date published: 2022-03-26
Rated 5 out of 5 by from TurboTax is Excellent! I've used TurboTax for over 20 years and this is my 2nd year using a Tax Professional. Martha, my CPA for 2021 returns, was AMAZING! She was very responsive and completed the process for me as quickly as possible (barring delays by the IRS). I am extremely happy and relieved to have TurboTax to handle this for me annually.
Date published: 2022-03-26
Rated 4 out of 5 by from Title is fine I dealt with several tax experts, but one was unable to assist me and suggested I try to call again. The others solved my issues, but it took quite a while. Turbotax needs to make it easier to apply overpayments to the following year's refunds and to allow it at the end of the process and not at the beginning for Federal. For Virginia, it was almost impossible to find a way to apply overpayment to the next year's taxes. Also, for Virginia, automatically apply tax exempt income to the Additions of Income. They were in my 1099's but not carried over to the Virginia calculations - had to do it manually when I realized they weren't there. Finally, need an easy way for Virginia Subtractions to apply exempt income from Federally exempt but nominally taxed in Virginia when some of that income is from US gov obligations
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo tax is helpful It was great I was worried I would miss something but this site is helpful
Date published: 2022-03-26
Rated 5 out of 5 by from TurboTax does it again, quick and thorough The download feature saves so much time as does the carry forward from prior years. Key check points on source documents matched up quickly and easily.
Date published: 2022-03-26
Rated 5 out of 5 by from perfect perfect, it helped me do everything with little to no tax expertise at all
Date published: 2022-03-26
Rated 2 out of 5 by from Turbo Tax Premier has been a good product before This year 2021 has caused me great grief. I can't seem to get to the final steps to file.. I get to a point where I am getting"how to pay for a defense cost" with no option to op out and just pay the state filing fee and then they will file. No one has been able to explain why no choice is given. Is it a mandatory $45.00 fee? Is there a processing fee for this free filing? The final straw was a request for an account number to complete the purchase ! What purchase, I bought this Turbo Tax Premier disc at Costco and have a license code and chose to download using the option of "InstallTurboTax.com. Is there a glitch in your system?
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 4023
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from **TurboTax is Great** TurboTax makes it easy to file; it guides you step by step and provides you with all the questions you have.
Date published: 2022-03-26
Rated 4 out of 5 by from review Great Service. Very useful. Very quick and efficient.
Date published: 2022-03-26
Rated 5 out of 5 by from TurboTax is great TurboTax is such a easy way of filing for taxes and anybody can do it!
Date published: 2022-03-26
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax is the best tax service I have ever used! A quality product offered at a very reasonable price point. Never fails to impress!
Date published: 2022-03-26
Rated 5 out of 5 by from TurboTax is Excellent! I've used TurboTax for over 20 years and this is my 2nd year using a Tax Professional. Martha, my CPA for 2021 returns, was AMAZING! She was very responsive and completed the process for me as quickly as possible (barring delays by the IRS). I am extremely happy and relieved to have TurboTax to handle this for me annually.
Date published: 2022-03-26
Rated 4 out of 5 by from Title is fine I dealt with several tax experts, but one was unable to assist me and suggested I try to call again. The others solved my issues, but it took quite a while. Turbotax needs to make it easier to apply overpayments to the following year's refunds and to allow it at the end of the process and not at the beginning for Federal. For Virginia, it was almost impossible to find a way to apply overpayment to the next year's taxes. Also, for Virginia, automatically apply tax exempt income to the Additions of Income. They were in my 1099's but not carried over to the Virginia calculations - had to do it manually when I realized they weren't there. Finally, need an easy way for Virginia Subtractions to apply exempt income from Federally exempt but nominally taxed in Virginia when some of that income is from US gov obligations
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo tax is helpful It was great I was worried I would miss something but this site is helpful
Date published: 2022-03-26
Rated 5 out of 5 by from TurboTax does it again, quick and thorough The download feature saves so much time as does the carry forward from prior years. Key check points on source documents matched up quickly and easily.
Date published: 2022-03-26
Rated 5 out of 5 by from perfect perfect, it helped me do everything with little to no tax expertise at all
Date published: 2022-03-26
Rated 2 out of 5 by from Turbo Tax Premier has been a good product before This year 2021 has caused me great grief. I can't seem to get to the final steps to file.. I get to a point where I am getting"how to pay for a defense cost" with no option to op out and just pay the state filing fee and then they will file. No one has been able to explain why no choice is given. Is it a mandatory $45.00 fee? Is there a processing fee for this free filing? The final straw was a request for an account number to complete the purchase ! What purchase, I bought this Turbo Tax Premier disc at Costco and have a license code and chose to download using the option of "InstallTurboTax.com. Is there a glitch in your system?
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 4023