TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from A charge for every item maybe you could charge for every letter I type into your software, you charge extra for everything else.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax Is Awesome It was great. Used the chat and got my questions answered and was able to finish my return.
Date published: 2022-03-26
Rated 5 out of 5 by from Amazing Great people amazing service fast a swift. Quick response
Date published: 2022-03-26
Rated 5 out of 5 by from Did it again Once again Turbo Tax has made it easy to file our taxes. When there was a question they were able to answer my questions. All for free. We are not complicated, but the prompts make it easy and help to find things that might have been missed. One refund and one payment.
Date published: 2022-03-26
Rated 4 out of 5 by from TurboTax is Good - have used it for years I've used TurboTax for years, except for RSU and ESPs it's great - they seem to make it more difficult to do cost basis for employer stock plans every year though. Wish this was better. Bad enough to switch though, probably not.
Date published: 2022-03-26
Rated 5 out of 5 by from Incredibly easy! Our complex situation was made easy, Very well developed software with help along the way for any topic.
Date published: 2022-03-26
Rated 5 out of 5 by from Hi I honestly don’t want to review. So it’s kinda weird to be forced too
Date published: 2022-03-26
Rated 5 out of 5 by from A-one Easy to use and great support if you have a problem
Date published: 2022-03-26
Rated 2 out of 5 by from Serious Error Related 529 Accounts -Tax Treatment Does not do 529 educational and expenses correctly. Only reason getting 2 star fair is that in help there was a series of post that basically said to not enter tax information to make it work correctly
Date published: 2022-03-26
Rated 5 out of 5 by from First time using Turbotax My TurboTax expert was a great help to me and replied to any of my questions quick.
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 4004
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from A charge for every item maybe you could charge for every letter I type into your software, you charge extra for everything else.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax Is Awesome It was great. Used the chat and got my questions answered and was able to finish my return.
Date published: 2022-03-26
Rated 5 out of 5 by from Amazing Great people amazing service fast a swift. Quick response
Date published: 2022-03-26
Rated 5 out of 5 by from Did it again Once again Turbo Tax has made it easy to file our taxes. When there was a question they were able to answer my questions. All for free. We are not complicated, but the prompts make it easy and help to find things that might have been missed. One refund and one payment.
Date published: 2022-03-26
Rated 4 out of 5 by from TurboTax is Good - have used it for years I've used TurboTax for years, except for RSU and ESPs it's great - they seem to make it more difficult to do cost basis for employer stock plans every year though. Wish this was better. Bad enough to switch though, probably not.
Date published: 2022-03-26
Rated 5 out of 5 by from Incredibly easy! Our complex situation was made easy, Very well developed software with help along the way for any topic.
Date published: 2022-03-26
Rated 5 out of 5 by from Hi I honestly don’t want to review. So it’s kinda weird to be forced too
Date published: 2022-03-26
Rated 5 out of 5 by from A-one Easy to use and great support if you have a problem
Date published: 2022-03-26
Rated 2 out of 5 by from Serious Error Related 529 Accounts -Tax Treatment Does not do 529 educational and expenses correctly. Only reason getting 2 star fair is that in help there was a series of post that basically said to not enter tax information to make it work correctly
Date published: 2022-03-26
Rated 5 out of 5 by from First time using Turbotax My TurboTax expert was a great help to me and replied to any of my questions quick.
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 4004