TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from fast and easy It was easy to navigate, detailed explinations were available.
Date published: 2022-03-26
Rated 4 out of 5 by from Awesone Very simple to use,recommend it to any person that want to do their taxes.
Date published: 2022-03-26
Rated 5 out of 5 by from Excellent Easy to use and love that it checks and double checks before filing
Date published: 2022-03-26
Rated 5 out of 5 by from Easy to use! I've been using TurboTax for many years. It's so easy to use, saves time because it retains repetitive information from prior years, and it painlessly takes the user through all the sometimes painful IRS regs and changes.
Date published: 2022-03-26
Rated 4 out of 5 by from DIFFICULTY CONNECTING Difficulty connecting to banks and investment accounts
Date published: 2022-03-26
Rated 5 out of 5 by from Works great every time! Did not need live help, the on-line subject help was enough to answer and or clarify our needs.
Date published: 2022-03-26
Rated 5 out of 5 by from WOW!! All I can say at this point is WOW.... I was really worried this year as I had sooooo much to complicate things. However, Turbo walked me through it and I am now done, happy and unstressed! Thanks so much!
Date published: 2022-03-26
Rated 5 out of 5 by from April needs to be compensated above average My Tax expert was a woman named April. April is absolutely the best one of the 3 turbo tax live experts I’ve had over the last 3 years. Easily. Perfect at explaining everything even for the most obscure saturation.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax quick and easy! Quick and easy to use from year to year! I would recommend to all!
Date published: 2022-03-26
Rated 3 out of 5 by from HIT AND MISS OVERALL THE EXPERIENCE HAS BEEN FRUSTRATING. THE REPRESENTATIVES AND PRODUCT SPECIALISTS WERE NOT VERY HELPFUL OR KNOWLEDGEABLE ON S CORP PRODUCTS/ TURBOTAX BUSINESS DESKTOP. I WAS SOLD 5 PRODUCTS THAT DIDN'T WORK FOR ME AND WAS INCORRECT. EVENTUALLY I FOUND THE TURBOTAX BUSINESS ON MY OWN AND THE FEDERAL WORKED BUT THE STATE DIDN'T. AD A LOT OF DOWNLOAD ISSUES AND ERROR 404 CODES AND OTHER CODES. HAD TO FILE FEDERAL W/O STATE. IN ADDITION TO THAT THE FORUMS AND SPECIALISTS WERE JUST AS CONFUSEDAS THE USERS THEY GAVE ONFUSING INFO ON WHICH SOFTWARE TO USE TO COMPLETE INDIVIDUAL TAX TO ENTER K-1 INFO BUT THE SOFTWARE ITSELF WAS PRETTY DECENT WHEN I DIDN'T HAVE DOWNLOAD ANDERROR ISSUES
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 4000
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from fast and easy It was easy to navigate, detailed explinations were available.
Date published: 2022-03-26
Rated 4 out of 5 by from Awesone Very simple to use,recommend it to any person that want to do their taxes.
Date published: 2022-03-26
Rated 5 out of 5 by from Excellent Easy to use and love that it checks and double checks before filing
Date published: 2022-03-26
Rated 5 out of 5 by from Easy to use! I've been using TurboTax for many years. It's so easy to use, saves time because it retains repetitive information from prior years, and it painlessly takes the user through all the sometimes painful IRS regs and changes.
Date published: 2022-03-26
Rated 4 out of 5 by from DIFFICULTY CONNECTING Difficulty connecting to banks and investment accounts
Date published: 2022-03-26
Rated 5 out of 5 by from Works great every time! Did not need live help, the on-line subject help was enough to answer and or clarify our needs.
Date published: 2022-03-26
Rated 5 out of 5 by from WOW!! All I can say at this point is WOW.... I was really worried this year as I had sooooo much to complicate things. However, Turbo walked me through it and I am now done, happy and unstressed! Thanks so much!
Date published: 2022-03-26
Rated 5 out of 5 by from April needs to be compensated above average My Tax expert was a woman named April. April is absolutely the best one of the 3 turbo tax live experts I’ve had over the last 3 years. Easily. Perfect at explaining everything even for the most obscure saturation.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax quick and easy! Quick and easy to use from year to year! I would recommend to all!
Date published: 2022-03-26
Rated 3 out of 5 by from HIT AND MISS OVERALL THE EXPERIENCE HAS BEEN FRUSTRATING. THE REPRESENTATIVES AND PRODUCT SPECIALISTS WERE NOT VERY HELPFUL OR KNOWLEDGEABLE ON S CORP PRODUCTS/ TURBOTAX BUSINESS DESKTOP. I WAS SOLD 5 PRODUCTS THAT DIDN'T WORK FOR ME AND WAS INCORRECT. EVENTUALLY I FOUND THE TURBOTAX BUSINESS ON MY OWN AND THE FEDERAL WORKED BUT THE STATE DIDN'T. AD A LOT OF DOWNLOAD ISSUES AND ERROR 404 CODES AND OTHER CODES. HAD TO FILE FEDERAL W/O STATE. IN ADDITION TO THAT THE FORUMS AND SPECIALISTS WERE JUST AS CONFUSEDAS THE USERS THEY GAVE ONFUSING INFO ON WHICH SOFTWARE TO USE TO COMPLETE INDIVIDUAL TAX TO ENTER K-1 INFO BUT THE SOFTWARE ITSELF WAS PRETTY DECENT WHEN I DIDN'T HAVE DOWNLOAD ANDERROR ISSUES
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 4000