TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good product Would not let me download last years tax info in to this years program. Using was relativity easy by am not yet comfortable with online program.
Date published: 2022-03-26
Rated 5 out of 5 by from AWESOME !! The BEST and easiest Tax Program to use . I use Turbo Tax every year and its so simple and fast !!
Date published: 2022-03-26
Rated 5 out of 5 by from Worth it! Easy to use and capturing documents is effortless.
Date published: 2022-03-26
Rated 2 out of 5 by from Not like previous years turbo tax I followed the suggestions for correcting the spouse's AGI but still got rejected after 5 tries! Explanation of how to fix did not work. Plus, I have used TurboTax for many years and this year, I have to fill in all my information unlike previous years, Turbo Tax already had the information and carried it over! Really didn't like this year's 2021 Turbo Tax!!!
Date published: 2022-03-26
Rated 1 out of 5 by from Waste of time I called and chatted with customer service around 8 times. Taxes kept getting rejected and went back for help but nobody could figure it out and then just told me to mail them knowing that they would be rejected that way. I asked for refund so I could take it to a professional and was told NO cause I used the online program. Big disappointment and still taxes not completed
Date published: 2022-03-26
Rated 5 out of 5 by from great product Very easy to use great product to use yourself very friendly use
Date published: 2022-03-26
Rated 5 out of 5 by from Best Experience EVER I spoke to 2 very nice people today. Monica and Michele. They were super helpful and walked me through the whole process from 0 to 100. Thank you for being nice, patient, professional and knowledgable.
Date published: 2022-03-26
Rated 5 out of 5 by from Helpful and Fast Turbo Tax made the process a lot better. Now we just need someone to pay our taxes for us and it will be awesome.
Date published: 2022-03-26
Rated 5 out of 5 by from TurboTax is a 10 out of 10 really recommend I love the live experts they are so helpful when it comes down to doing taxes this was my first time doing my taxes and I highly recommend using turbo tax
Date published: 2022-03-26
Rated 5 out of 5 by from Very helpful Been using Turbo Tax for years; plan to continue because it works
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 3998
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good product Would not let me download last years tax info in to this years program. Using was relativity easy by am not yet comfortable with online program.
Date published: 2022-03-26
Rated 5 out of 5 by from AWESOME !! The BEST and easiest Tax Program to use . I use Turbo Tax every year and its so simple and fast !!
Date published: 2022-03-26
Rated 5 out of 5 by from Worth it! Easy to use and capturing documents is effortless.
Date published: 2022-03-26
Rated 2 out of 5 by from Not like previous years turbo tax I followed the suggestions for correcting the spouse's AGI but still got rejected after 5 tries! Explanation of how to fix did not work. Plus, I have used TurboTax for many years and this year, I have to fill in all my information unlike previous years, Turbo Tax already had the information and carried it over! Really didn't like this year's 2021 Turbo Tax!!!
Date published: 2022-03-26
Rated 1 out of 5 by from Waste of time I called and chatted with customer service around 8 times. Taxes kept getting rejected and went back for help but nobody could figure it out and then just told me to mail them knowing that they would be rejected that way. I asked for refund so I could take it to a professional and was told NO cause I used the online program. Big disappointment and still taxes not completed
Date published: 2022-03-26
Rated 5 out of 5 by from great product Very easy to use great product to use yourself very friendly use
Date published: 2022-03-26
Rated 5 out of 5 by from Best Experience EVER I spoke to 2 very nice people today. Monica and Michele. They were super helpful and walked me through the whole process from 0 to 100. Thank you for being nice, patient, professional and knowledgable.
Date published: 2022-03-26
Rated 5 out of 5 by from Helpful and Fast Turbo Tax made the process a lot better. Now we just need someone to pay our taxes for us and it will be awesome.
Date published: 2022-03-26
Rated 5 out of 5 by from TurboTax is a 10 out of 10 really recommend I love the live experts they are so helpful when it comes down to doing taxes this was my first time doing my taxes and I highly recommend using turbo tax
Date published: 2022-03-26
Rated 5 out of 5 by from Very helpful Been using Turbo Tax for years; plan to continue because it works
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 3998