TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

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Rated 4 out of 5 by from Turbotax is great It's awesome a little high on the fees but over all still good service. I will be back next year. Thanks again.
Date published: 2023-04-10
Rated 5 out of 5 by from A real sanity saver. Very good overall. Keeps the progress flowing and navigates all twists and turns very well. Stress reduction is big and lets me move on quickly from mandatory misery back to life is good. I work hard and I pay my taxes and that's the way it should be. Turbo Tax is the way filing should be. Thanks.
Date published: 2023-04-10
Rated 5 out of 5 by from Great help! Great help! I like TurboTax. I rely on Turbo Tax every year.
Date published: 2023-04-10
Rated 5 out of 5 by from Quick and Easy to prepare and file the Taxes It is so easy with all the questions and helps from the menu itself where we are expecting the suggestion and the information required to file the Federal and State Tax Returns
Date published: 2023-04-10
Rated 2 out of 5 by from Always slower and more expensive than advertised. First pass took 4x longer than initial provided estimate, yet turbotax internal dialogue told me I finished in the top 50% by time, suggesting that you are aware that this takes longer than you tell users when they start filing. Frequent adds are annoying and often presented as if these add-ons are required, and disclosures/permission forms for use of personal data are presented in a way that makes them feel mandatory when they are not.
Date published: 2023-04-10
Rated 5 out of 5 by from they helped me with get the max it took time but i got it done and every correct. i recommend turbo tax . I am happy it didnt take long.
Date published: 2023-04-10
Rated 4 out of 5 by from Turbo Tax Merry Go Round Some questions in the State forms require looking back into the Federal Tax work done first. Once you go back, getting to the place one jumped back from may result in redoing work that's already done. It got very ridiculous in the Federal Payment area. I had to fill out two different forms for the same election for billing my Federal Tax payment. This apparently happened when I made a final print of my session.
Date published: 2023-04-10
Rated 5 out of 5 by from Great Job I enjoyed doing my taxes with turbo tax. I learned a lot about taxes.
Date published: 2023-04-10
Rated 2 out of 5 by from Turbotax deluxe Overpriced, poor explanations of individual forms. Lack of knowledge by phone representatives.
Date published: 2023-04-10
Rated 3 out of 5 by from getting to expensive your prices are to expensive for a basic return like mine
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3998
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbotax is great It's awesome a little high on the fees but over all still good service. I will be back next year. Thanks again.
Date published: 2023-04-10
Rated 5 out of 5 by from A real sanity saver. Very good overall. Keeps the progress flowing and navigates all twists and turns very well. Stress reduction is big and lets me move on quickly from mandatory misery back to life is good. I work hard and I pay my taxes and that's the way it should be. Turbo Tax is the way filing should be. Thanks.
Date published: 2023-04-10
Rated 5 out of 5 by from Great help! Great help! I like TurboTax. I rely on Turbo Tax every year.
Date published: 2023-04-10
Rated 5 out of 5 by from Quick and Easy to prepare and file the Taxes It is so easy with all the questions and helps from the menu itself where we are expecting the suggestion and the information required to file the Federal and State Tax Returns
Date published: 2023-04-10
Rated 2 out of 5 by from Always slower and more expensive than advertised. First pass took 4x longer than initial provided estimate, yet turbotax internal dialogue told me I finished in the top 50% by time, suggesting that you are aware that this takes longer than you tell users when they start filing. Frequent adds are annoying and often presented as if these add-ons are required, and disclosures/permission forms for use of personal data are presented in a way that makes them feel mandatory when they are not.
Date published: 2023-04-10
Rated 5 out of 5 by from they helped me with get the max it took time but i got it done and every correct. i recommend turbo tax . I am happy it didnt take long.
Date published: 2023-04-10
Rated 4 out of 5 by from Turbo Tax Merry Go Round Some questions in the State forms require looking back into the Federal Tax work done first. Once you go back, getting to the place one jumped back from may result in redoing work that's already done. It got very ridiculous in the Federal Payment area. I had to fill out two different forms for the same election for billing my Federal Tax payment. This apparently happened when I made a final print of my session.
Date published: 2023-04-10
Rated 5 out of 5 by from Great Job I enjoyed doing my taxes with turbo tax. I learned a lot about taxes.
Date published: 2023-04-10
Rated 2 out of 5 by from Turbotax deluxe Overpriced, poor explanations of individual forms. Lack of knowledge by phone representatives.
Date published: 2023-04-10
Rated 3 out of 5 by from getting to expensive your prices are to expensive for a basic return like mine
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3998