TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from TurboTax was great They were patient and quick when answering my questions and making sure I had everything I needed to get my max refund
Date published: 2022-03-26
Rated 5 out of 5 by from Easy to use Step by step directions and prompts along with access to additional info.
Date published: 2022-03-26
Rated 4 out of 5 by from Turbo Tax Premier This year there were numerous errors in the software, such as amounts not carried from previous years and empty boxes not filled in. I had to go to the forms and fill them in manually.
Date published: 2022-03-26
Rated 5 out of 5 by from TurboTax is good! I really liked the tax expert that helped me! She was very thorough and really helped to assure me.
Date published: 2022-03-26
Rated 5 out of 5 by from Easy, through and quick Great thanks, Easy, through and quick. all went smoothly.
Date published: 2022-03-26
Rated 5 out of 5 by from awesome this is wonderful. extremely easy to use and it makes sure you have done everything correctly
Date published: 2022-03-26
Rated 5 out of 5 by from The Process is as simple as it can be It helped walk me through a complex situation, without to much of a headache.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax is good but has a few drawbacks The federal portion of TT is excellent, it has questions about every category that I have ever thought of. The state version, Wisconsin for me, is lacking such totally inclusive questions. I think you should include more questions. In my case I needed to fill in my premium for long term care insurance, then go to the LTC worksheet to complete it and then onto Schedule SB and finally Form 1. This made a big difference in my total state tax owed. Please work on making the state return as inclusive and excellent as the federal.
Date published: 2022-03-26
Rated 5 out of 5 by from Awesone product and assistance! The Live chat expert was so helpful and she assisted me in filing correctly.
Date published: 2022-03-26
Rated 4 out of 5 by from Turbo Tax App is great, website a bit tricky The Turbo Tax application is great to use and very straightforward & helpful. The only critique is the website and getting to the download pages can be very tricky. It felt like I was sent to multiple login pages. (Intuit, Turbo Tax, Turbo Tax download). Due to the data being processed I can understand the multiple logins but it can be a bit trying.
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 3989
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax was great They were patient and quick when answering my questions and making sure I had everything I needed to get my max refund
Date published: 2022-03-26
Rated 5 out of 5 by from Easy to use Step by step directions and prompts along with access to additional info.
Date published: 2022-03-26
Rated 4 out of 5 by from Turbo Tax Premier This year there were numerous errors in the software, such as amounts not carried from previous years and empty boxes not filled in. I had to go to the forms and fill them in manually.
Date published: 2022-03-26
Rated 5 out of 5 by from TurboTax is good! I really liked the tax expert that helped me! She was very thorough and really helped to assure me.
Date published: 2022-03-26
Rated 5 out of 5 by from Easy, through and quick Great thanks, Easy, through and quick. all went smoothly.
Date published: 2022-03-26
Rated 5 out of 5 by from awesome this is wonderful. extremely easy to use and it makes sure you have done everything correctly
Date published: 2022-03-26
Rated 5 out of 5 by from The Process is as simple as it can be It helped walk me through a complex situation, without to much of a headache.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax is good but has a few drawbacks The federal portion of TT is excellent, it has questions about every category that I have ever thought of. The state version, Wisconsin for me, is lacking such totally inclusive questions. I think you should include more questions. In my case I needed to fill in my premium for long term care insurance, then go to the LTC worksheet to complete it and then onto Schedule SB and finally Form 1. This made a big difference in my total state tax owed. Please work on making the state return as inclusive and excellent as the federal.
Date published: 2022-03-26
Rated 5 out of 5 by from Awesone product and assistance! The Live chat expert was so helpful and she assisted me in filing correctly.
Date published: 2022-03-26
Rated 4 out of 5 by from Turbo Tax App is great, website a bit tricky The Turbo Tax application is great to use and very straightforward & helpful. The only critique is the website and getting to the download pages can be very tricky. It felt like I was sent to multiple login pages. (Intuit, Turbo Tax, Turbo Tax download). Due to the data being processed I can understand the multiple logins but it can be a bit trying.
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 3989