TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awesome !! It was quite easy filing because they already had all of information already entered and ready to go!
Date published: 2022-03-26
Rated 5 out of 5 by from Outstanding Product Been using Turbo Tax for a number of years now, and find that it is simple to use and alot cheaper than paying someone to do my taxes for me.
Date published: 2022-03-26
Rated 5 out of 5 by from Easy I've used Turbo Tax for years and have not had any problems. They walk you thru everything. Any doubts I ever have are not with Turbo Tax, they are with myself wondering if I got everything in the right places.
Date published: 2022-03-26
Rated 1 out of 5 by from Does NOT get me the best refund When paying taxes, the window for paying is too big nd does not resize even when adjusting the screen resolution. Only the top color of the button shows. You have to guess that pressing blue is the correct button. FIX IT! I would have paid less taxes if married filing separately but Turbo Tax does not tell you that, Why not?
Date published: 2022-03-26
Rated 5 out of 5 by from Improved ease of use with more intuitive direction 2021 version is an improvement over 2020 in that directions are more intuitive, i.e. easier to understand. While there are still some unclear instructions, many more confusing ones have been replaced with more clear and understandable language. Unfortunately, there is still a problem creating a single TurboTax file. Somehow, like last year, I ended up with three files: the original, the completed one and one that was started then ended. The worst spot was working through instructions on 1099-MISC. Data is entered in one place. But a small pull-down instruction states that the results of the entries won't show up until a later section. That problem alone cost me an hour of work trying to determine what happened to results of my input. Finally, the app kept telling me that I was using "English (Turkey)" rather than "English (USA)" which it said could cause some errors. I never was able to find how to change the language. Overall, I have to say this is still the bet game in town in despite its glitches!
Date published: 2022-03-26
Rated 5 out of 5 by from Relief! Was very concerned about doing my first tax filing on my own, but Turbo Tax was unbelievable easy! Definitely will use it in the future...
Date published: 2022-03-26
Rated 5 out of 5 by from Great Program, even for complex returns My tax returns are very complex. I have rental properties and investment income. Turbo tax handled it all perfectly. When I had questions, I could talk to a turbo tax expert, usually within 5 minutes.
Date published: 2022-03-26
Rated 5 out of 5 by from ALL DONE Another fairly easy year of tax filing. Had some redundancies to work theough, but, all in all a great job.
Date published: 2022-03-26
Rated 5 out of 5 by from TURBO TAX IS AWESOME EASY, THOROUGH, WILL RECOMMEND, NOT THAT EXPENSIVE
Date published: 2022-03-26
Rated 1 out of 5 by from right now it Sucks!!!!!!! Only prints forms with nothing in the forms. All the squares are empty!!!! No information on it. Printed and Printed and Printed still blank forms
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 3980
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awesome !! It was quite easy filing because they already had all of information already entered and ready to go!
Date published: 2022-03-26
Rated 5 out of 5 by from Outstanding Product Been using Turbo Tax for a number of years now, and find that it is simple to use and alot cheaper than paying someone to do my taxes for me.
Date published: 2022-03-26
Rated 5 out of 5 by from Easy I've used Turbo Tax for years and have not had any problems. They walk you thru everything. Any doubts I ever have are not with Turbo Tax, they are with myself wondering if I got everything in the right places.
Date published: 2022-03-26
Rated 1 out of 5 by from Does NOT get me the best refund When paying taxes, the window for paying is too big nd does not resize even when adjusting the screen resolution. Only the top color of the button shows. You have to guess that pressing blue is the correct button. FIX IT! I would have paid less taxes if married filing separately but Turbo Tax does not tell you that, Why not?
Date published: 2022-03-26
Rated 5 out of 5 by from Improved ease of use with more intuitive direction 2021 version is an improvement over 2020 in that directions are more intuitive, i.e. easier to understand. While there are still some unclear instructions, many more confusing ones have been replaced with more clear and understandable language. Unfortunately, there is still a problem creating a single TurboTax file. Somehow, like last year, I ended up with three files: the original, the completed one and one that was started then ended. The worst spot was working through instructions on 1099-MISC. Data is entered in one place. But a small pull-down instruction states that the results of the entries won't show up until a later section. That problem alone cost me an hour of work trying to determine what happened to results of my input. Finally, the app kept telling me that I was using "English (Turkey)" rather than "English (USA)" which it said could cause some errors. I never was able to find how to change the language. Overall, I have to say this is still the bet game in town in despite its glitches!
Date published: 2022-03-26
Rated 5 out of 5 by from Relief! Was very concerned about doing my first tax filing on my own, but Turbo Tax was unbelievable easy! Definitely will use it in the future...
Date published: 2022-03-26
Rated 5 out of 5 by from Great Program, even for complex returns My tax returns are very complex. I have rental properties and investment income. Turbo tax handled it all perfectly. When I had questions, I could talk to a turbo tax expert, usually within 5 minutes.
Date published: 2022-03-26
Rated 5 out of 5 by from ALL DONE Another fairly easy year of tax filing. Had some redundancies to work theough, but, all in all a great job.
Date published: 2022-03-26
Rated 5 out of 5 by from TURBO TAX IS AWESOME EASY, THOROUGH, WILL RECOMMEND, NOT THAT EXPENSIVE
Date published: 2022-03-26
Rated 1 out of 5 by from right now it Sucks!!!!!!! Only prints forms with nothing in the forms. All the squares are empty!!!! No information on it. Printed and Printed and Printed still blank forms
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 3980