TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 3 out of 5 by from Turbo tax has stepped backwards I am 55 years old and I have used turbo tax every year except maybe three. This year has been a disapointment. I had more errors in the program than I have in years past. I thought the program this year is slow and sluggish. Overall not too impressed.
Date published: 2022-03-26
Rated 5 out of 5 by from TurboTax is awesome Easy to use. Covers all my situations. Allows me to work at my own pace
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo is great Great job will use them again an pass the word on about there service
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax actually is tremendous.... Michelle and Deborah were both very good representatives of Turbo tax. Michelle was a tremendous help in getting me the answer to how to handle a certain income issue and if I have a problem in the future I hope I get her on the line. Thanks 3-26-2022
Date published: 2022-03-26
Rated 5 out of 5 by from TurboTax Deluxe TurboTax is very easy to use and the explanations are helpful
Date published: 2022-03-26
Rated 4 out of 5 by from This year's process is NOT user friendly The flow of the process and the way information was presented was not user friendly. It took 5-6 tries before figuring out how to enter 1099-INT. Same to enter 1099-DIV. These were called investments. Should be called interest and dividends with a continue button, not an add investments button. The word investments brings to mind stocks, bonds, not interest from a bank. Overall, Turbo Tax is a good product, but "real" people need to be a part of the process when overhauling the user interface.
Date published: 2022-03-26
Rated 4 out of 5 by from Turbo Tax is Fast & Easy to use. I have used Turbo Tax for 25 years now! Great program and worth the money.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax is Awesome Very Good!! Easy to use and understand. Will use again next year!!!
Date published: 2022-03-26
Rated 1 out of 5 by from Needs work The software was user friendly and easy to use for most part... However I wasn't able to go back in the mortgage part and make changes I needed to make which is frustrating. You should be able to pull mortgage info from major brands like Quicken / Chase etc.
Date published: 2022-03-26
Rated 5 out of 5 by from Great service Excellent service use every year. Will use again and recommend.
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 3978
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo tax has stepped backwards I am 55 years old and I have used turbo tax every year except maybe three. This year has been a disapointment. I had more errors in the program than I have in years past. I thought the program this year is slow and sluggish. Overall not too impressed.
Date published: 2022-03-26
Rated 5 out of 5 by from TurboTax is awesome Easy to use. Covers all my situations. Allows me to work at my own pace
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo is great Great job will use them again an pass the word on about there service
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax actually is tremendous.... Michelle and Deborah were both very good representatives of Turbo tax. Michelle was a tremendous help in getting me the answer to how to handle a certain income issue and if I have a problem in the future I hope I get her on the line. Thanks 3-26-2022
Date published: 2022-03-26
Rated 5 out of 5 by from TurboTax Deluxe TurboTax is very easy to use and the explanations are helpful
Date published: 2022-03-26
Rated 4 out of 5 by from This year's process is NOT user friendly The flow of the process and the way information was presented was not user friendly. It took 5-6 tries before figuring out how to enter 1099-INT. Same to enter 1099-DIV. These were called investments. Should be called interest and dividends with a continue button, not an add investments button. The word investments brings to mind stocks, bonds, not interest from a bank. Overall, Turbo Tax is a good product, but "real" people need to be a part of the process when overhauling the user interface.
Date published: 2022-03-26
Rated 4 out of 5 by from Turbo Tax is Fast & Easy to use. I have used Turbo Tax for 25 years now! Great program and worth the money.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax is Awesome Very Good!! Easy to use and understand. Will use again next year!!!
Date published: 2022-03-26
Rated 1 out of 5 by from Needs work The software was user friendly and easy to use for most part... However I wasn't able to go back in the mortgage part and make changes I needed to make which is frustrating. You should be able to pull mortgage info from major brands like Quicken / Chase etc.
Date published: 2022-03-26
Rated 5 out of 5 by from Great service Excellent service use every year. Will use again and recommend.
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 3978