TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from More convoluted and difficult every year TT used to be so easy to use: just click through the questions, fill out the fields, and BAM! Not anymore. SO many more fields, so much more input, THEN the stuff we input doesn't completely fill out the long forms so we have to go through and correct errors or complete omissions there. Better than doing it all by hand? Probably. As great as it used to be? Not at all. (The tax code just gets more convoluted, so it's not all TT's fault, but jeebus, man!)
Date published: 2021-02-25
Rated 5 out of 5 by from turbo tax is awesome I did not use an expert but it was so easy to follow we just breezed right thru it.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is great Pretty easy to use, have all your info ready before you file
Date published: 2021-02-25
Rated 5 out of 5 by from was very helpful I loved that if i needed help someone was there to help me.
Date published: 2021-02-25
Rated 4 out of 5 by from Turbo tax is very good I notice that by filing and using e-file additional charging are added. The charges should be lower.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo is awesome Kirby was my chat expert. Not much wait time and made it look easy. I'm a happy camper!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is fantastic! So easy, it walked me through the entire steps from start to finish! No hidden fees everything was easy, & simple to follow al the way from start to finish!
Date published: 2021-02-25
Rated 3 out of 5 by from Turbo Tax not integrated with MI State filing When finished with Federal filing Michigan was not on the pull down list so I had to follow directions to contact sales dept to purchase and down load. After two calls I finally got what appeared to be a download. (But with no product key #) After "downloading" Turbo Tax cannot find on my computer and keeps requesting I buy the product again. Not good!!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is great!!!! I look forward every year doing my taxes with Turbo Tax.
Date published: 2021-02-25
Rated 5 out of 5 by from Easy to Use Not sure why people pay so much money to companies to enter their tax returns if they are simple returns. I've been using this service for years and finally convinced my parents to use it.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 3976
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from More convoluted and difficult every year TT used to be so easy to use: just click through the questions, fill out the fields, and BAM! Not anymore. SO many more fields, so much more input, THEN the stuff we input doesn't completely fill out the long forms so we have to go through and correct errors or complete omissions there. Better than doing it all by hand? Probably. As great as it used to be? Not at all. (The tax code just gets more convoluted, so it's not all TT's fault, but jeebus, man!)
Date published: 2021-02-25
Rated 5 out of 5 by from turbo tax is awesome I did not use an expert but it was so easy to follow we just breezed right thru it.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is great Pretty easy to use, have all your info ready before you file
Date published: 2021-02-25
Rated 5 out of 5 by from was very helpful I loved that if i needed help someone was there to help me.
Date published: 2021-02-25
Rated 4 out of 5 by from Turbo tax is very good I notice that by filing and using e-file additional charging are added. The charges should be lower.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo is awesome Kirby was my chat expert. Not much wait time and made it look easy. I'm a happy camper!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is fantastic! So easy, it walked me through the entire steps from start to finish! No hidden fees everything was easy, & simple to follow al the way from start to finish!
Date published: 2021-02-25
Rated 3 out of 5 by from Turbo Tax not integrated with MI State filing When finished with Federal filing Michigan was not on the pull down list so I had to follow directions to contact sales dept to purchase and down load. After two calls I finally got what appeared to be a download. (But with no product key #) After "downloading" Turbo Tax cannot find on my computer and keeps requesting I buy the product again. Not good!!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is great!!!! I look forward every year doing my taxes with Turbo Tax.
Date published: 2021-02-25
Rated 5 out of 5 by from Easy to Use Not sure why people pay so much money to companies to enter their tax returns if they are simple returns. I've been using this service for years and finally convinced my parents to use it.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 3976