TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from It can be helpful but also adds more information It can be helpful but trying to get help is not the best. I am constantly trying to find out information and they people who are helping keep logging out. My internet is perfectly fine but it keeps saying to "refresh" my screen due to an error. Then I find out that the person helping has logged out. There are simply TOO many questions to file taxes, too many things to review. All in all, I will use Turbo Tax again but I don't feel as though this was worth the 180 dollars in service fees. At all.
Date published: 2021-02-25
Rated 5 out of 5 by from Awesome My first time using TurboTax, and i was quite impressed. I was a little nervous because i was afraid i would make a mistake. However, you asked all the questions, and any other information I needed was provided by your experts. Thank you for a great experience.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbotax Deluxe I have been using Turbo Tax for at least 15 years. Awesome product and easy to understand and follow.
Date published: 2021-02-25
Rated 5 out of 5 by from Easy to follow The program is laid out in a way that's easy to follow. Questions are answered effectively
Date published: 2021-02-25
Rated 5 out of 5 by from Easy Peezy! 'Twas a great experience. Simple and quick. Thanks, TurboTax!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is awesome!! SO SIMPLE To use I have used turbo tax for the last 8 years. I do it myself, its so simple!
Date published: 2021-02-25
Rated 5 out of 5 by from AWESOME! Self explanatory and quick an easy! Easy and quick! I had no problem whatsoever, I’m 19 and I thought it would be difficult but I did it with ease!
Date published: 2021-02-25
Rated 5 out of 5 by from Fast and easy!! It was fast and easy. Filed long form and was able to do it in about an hour. Amazing.
Date published: 2021-02-25
Rated 5 out of 5 by from Awesome Very easy & helpful. I highly recommend to everyone
Date published: 2021-02-25
Rated 5 out of 5 by from Thorough and Self-Explainatory This year I had taken money out of 401K to purchase a car. I thought my taxes would be so complicated I would not be able to use Turbo Tax this year. Well, was I wrong. I was walked through every step and it was simple to follow through Turbo Tax. I am so pleased
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 3968
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from It can be helpful but also adds more information It can be helpful but trying to get help is not the best. I am constantly trying to find out information and they people who are helping keep logging out. My internet is perfectly fine but it keeps saying to "refresh" my screen due to an error. Then I find out that the person helping has logged out. There are simply TOO many questions to file taxes, too many things to review. All in all, I will use Turbo Tax again but I don't feel as though this was worth the 180 dollars in service fees. At all.
Date published: 2021-02-25
Rated 5 out of 5 by from Awesome My first time using TurboTax, and i was quite impressed. I was a little nervous because i was afraid i would make a mistake. However, you asked all the questions, and any other information I needed was provided by your experts. Thank you for a great experience.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbotax Deluxe I have been using Turbo Tax for at least 15 years. Awesome product and easy to understand and follow.
Date published: 2021-02-25
Rated 5 out of 5 by from Easy to follow The program is laid out in a way that's easy to follow. Questions are answered effectively
Date published: 2021-02-25
Rated 5 out of 5 by from Easy Peezy! 'Twas a great experience. Simple and quick. Thanks, TurboTax!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is awesome!! SO SIMPLE To use I have used turbo tax for the last 8 years. I do it myself, its so simple!
Date published: 2021-02-25
Rated 5 out of 5 by from AWESOME! Self explanatory and quick an easy! Easy and quick! I had no problem whatsoever, I’m 19 and I thought it would be difficult but I did it with ease!
Date published: 2021-02-25
Rated 5 out of 5 by from Fast and easy!! It was fast and easy. Filed long form and was able to do it in about an hour. Amazing.
Date published: 2021-02-25
Rated 5 out of 5 by from Awesome Very easy & helpful. I highly recommend to everyone
Date published: 2021-02-25
Rated 5 out of 5 by from Thorough and Self-Explainatory This year I had taken money out of 401K to purchase a car. I thought my taxes would be so complicated I would not be able to use Turbo Tax this year. Well, was I wrong. I was walked through every step and it was simple to follow through Turbo Tax. I am so pleased
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 3968