TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 1 out of 5 by from awful too many useless questions, hard to navigate on a computer and a cellular device. also expensive with hidden fees. will not be using in the future
Date published: 2022-03-26
Rated 5 out of 5 by from TurboTax brings peace of mind to the whole process I have used TurboTax for about 20 years and come back every year, even though our family situation changes. TT can keep up and makes it easier. The most recent addition, Full Service, is a very useful addition to their service. My wife and I have used Full Service for the past two years and are very satisfied with it.
Date published: 2022-03-26
Rated 3 out of 5 by from fields don't understand not good as work with a human wordwordwordwordword
Date published: 2022-03-26
Rated 5 out of 5 by from Makes it easier to do my taxes Taxes are a pain no matter if simple or complex. Turbo makes it easier and I feel more confident.
Date published: 2022-03-26
Rated 1 out of 5 by from This is Bad TurboTax has been in a 20-Year fight to stop Americans from filing their taxes for free. They use cutesy animations and apparent ease of access but man, the government could just make this free and easy. This is bad.
Date published: 2022-03-26
Rated 5 out of 5 by from Easy to do, love it Great system and it walks you thru everything. If you need help, just live chat, very simple
Date published: 2022-03-26
Rated 3 out of 5 by from Fees I don't like that you have to upgrade to Deluxe and pay the fees just because you have unemployment forms and, on top of that have to pay another fee to file state and, another fee to have them direct deposit that they don't tell you until you actually file.
Date published: 2022-03-26
Rated 5 out of 5 by from Done and DONE!! I have been using Turbo Tax since the late 1990's. It turns a rather dreaded, distasteful, annoying task into a well explained and coherent couple of hours. Thanks again for all the great help!
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax is so User-friendly! Every contact I had was with professional people with knowledge that helped me. They were all so patient and took the time to explain everything to me. I am so thankful
Date published: 2022-03-26
Rated 5 out of 5 by from I will ONLY use TurboTax Absolutely love TurboTax and will only use/recommend them exclusively. My tax expert, Mark, was fantastic and I am very grateful for his help.
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 3965
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from awful too many useless questions, hard to navigate on a computer and a cellular device. also expensive with hidden fees. will not be using in the future
Date published: 2022-03-26
Rated 5 out of 5 by from TurboTax brings peace of mind to the whole process I have used TurboTax for about 20 years and come back every year, even though our family situation changes. TT can keep up and makes it easier. The most recent addition, Full Service, is a very useful addition to their service. My wife and I have used Full Service for the past two years and are very satisfied with it.
Date published: 2022-03-26
Rated 3 out of 5 by from fields don't understand not good as work with a human wordwordwordwordword
Date published: 2022-03-26
Rated 5 out of 5 by from Makes it easier to do my taxes Taxes are a pain no matter if simple or complex. Turbo makes it easier and I feel more confident.
Date published: 2022-03-26
Rated 1 out of 5 by from This is Bad TurboTax has been in a 20-Year fight to stop Americans from filing their taxes for free. They use cutesy animations and apparent ease of access but man, the government could just make this free and easy. This is bad.
Date published: 2022-03-26
Rated 5 out of 5 by from Easy to do, love it Great system and it walks you thru everything. If you need help, just live chat, very simple
Date published: 2022-03-26
Rated 3 out of 5 by from Fees I don't like that you have to upgrade to Deluxe and pay the fees just because you have unemployment forms and, on top of that have to pay another fee to file state and, another fee to have them direct deposit that they don't tell you until you actually file.
Date published: 2022-03-26
Rated 5 out of 5 by from Done and DONE!! I have been using Turbo Tax since the late 1990's. It turns a rather dreaded, distasteful, annoying task into a well explained and coherent couple of hours. Thanks again for all the great help!
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax is so User-friendly! Every contact I had was with professional people with knowledge that helped me. They were all so patient and took the time to explain everything to me. I am so thankful
Date published: 2022-03-26
Rated 5 out of 5 by from I will ONLY use TurboTax Absolutely love TurboTax and will only use/recommend them exclusively. My tax expert, Mark, was fantastic and I am very grateful for his help.
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 3965