TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from V Helpful Helen did a wonderful and speedy job assisting me with my taxes. I feel much more comfortable working with an experienced professional than constantly second guessing myself.
Date published: 2023-04-10
Rated 4 out of 5 by from I've used TT for more years successfully. I had great difficulty in reporting offshore accounts. especially in placing the results in 1040. I believe there should be some help in identifying which line to place things that are taxable income and tax exempt as in an agreement between the US and UK for example.
Date published: 2023-04-10
Rated 4 out of 5 by from Easy! It was super easy as usual but I miss filing for free!
Date published: 2023-04-10
Rated 2 out of 5 by from Did not meet expectation Online version is better. Does not interface as seamlessly with online version. It does not allow user to bypass errors manually. slow and clunkey.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is excellent program to do the taxes . I had no problems. I follow the clear instructions and suggestions of the program. Was a very good experience.
Date published: 2023-04-10
Rated 5 out of 5 by from Excellent Service System guided me through each step. Expert advisors (2) were very knowledgeable and friendly answering every question I had with ease. Couldn't be more pleased...
Date published: 2023-04-10
Rated 5 out of 5 by from Excellent way to do you taxes I've been using TurboTax for about 10 years and much prefer it to the alternatives. I feel much more in control, and help is readily available when needed. Strongly advise that you have all your documents together before you begin. If you're reasonably well prepared the process is pretty straightforward. For questions simply dealing with the web interface, the first line of tech support is fine. For any deeper questions or advice, the Tax Advisers are the way to go. Everyone I've dealt with at any level has been pleasant, professional, and efficient
Date published: 2023-04-10
Rated 4 out of 5 by from Makes filing taxes easy I’ve used turbo tax for many years now and have never had a problem. I’m pretty confident that my taxes are always done accurately
Date published: 2023-04-10
Rated 2 out of 5 by from FIX the NYS PFL issue Your system would let me file until I filled out a self employment form in regards to my NYS PFL. You should fix this so filing my taxes isn't so annoying. I might just have someone else do my taxes next year because I will run into the same issue.
Date published: 2023-04-10
Rated 4 out of 5 by from Turbotax is quick and easy for FIRST TIME USERS Had to pay a bit but very clear on the steps and also provided definitions for terms
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3964
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from V Helpful Helen did a wonderful and speedy job assisting me with my taxes. I feel much more comfortable working with an experienced professional than constantly second guessing myself.
Date published: 2023-04-10
Rated 4 out of 5 by from I've used TT for more years successfully. I had great difficulty in reporting offshore accounts. especially in placing the results in 1040. I believe there should be some help in identifying which line to place things that are taxable income and tax exempt as in an agreement between the US and UK for example.
Date published: 2023-04-10
Rated 4 out of 5 by from Easy! It was super easy as usual but I miss filing for free!
Date published: 2023-04-10
Rated 2 out of 5 by from Did not meet expectation Online version is better. Does not interface as seamlessly with online version. It does not allow user to bypass errors manually. slow and clunkey.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is excellent program to do the taxes . I had no problems. I follow the clear instructions and suggestions of the program. Was a very good experience.
Date published: 2023-04-10
Rated 5 out of 5 by from Excellent Service System guided me through each step. Expert advisors (2) were very knowledgeable and friendly answering every question I had with ease. Couldn't be more pleased...
Date published: 2023-04-10
Rated 5 out of 5 by from Excellent way to do you taxes I've been using TurboTax for about 10 years and much prefer it to the alternatives. I feel much more in control, and help is readily available when needed. Strongly advise that you have all your documents together before you begin. If you're reasonably well prepared the process is pretty straightforward. For questions simply dealing with the web interface, the first line of tech support is fine. For any deeper questions or advice, the Tax Advisers are the way to go. Everyone I've dealt with at any level has been pleasant, professional, and efficient
Date published: 2023-04-10
Rated 4 out of 5 by from Makes filing taxes easy I’ve used turbo tax for many years now and have never had a problem. I’m pretty confident that my taxes are always done accurately
Date published: 2023-04-10
Rated 2 out of 5 by from FIX the NYS PFL issue Your system would let me file until I filled out a self employment form in regards to my NYS PFL. You should fix this so filing my taxes isn't so annoying. I might just have someone else do my taxes next year because I will run into the same issue.
Date published: 2023-04-10
Rated 4 out of 5 by from Turbotax is quick and easy for FIRST TIME USERS Had to pay a bit but very clear on the steps and also provided definitions for terms
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3964