TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Expensive Was a free file. 1 HSA and a 40 doller state tax return, now I'm paying 150 to turbo tax.
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax makes tax season easy turbo tax makes completing ones taxes quick and easy. It is well thought out and explained and the process is smooth. Even for a first timer. Used this last year for the first time and will continue to do so. It is so nice being able to have my taxes in my own hands and to have expert help when needed.
Date published: 2022-03-27
Rated 1 out of 5 by from Errors in foreign earned income, major issue. Don't know why, but TT is forcing me to itemise deductions. I have no deductions, all income is overseas. I get a credit for that, not a deduction. But their error, not allowing a standard deduction results in $1,000 tax owed in total error. Had to fudge some numbers to make it work. SHOCKING. Fix your program please.
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax is awesome Fast easy to use and even if there's a mistake it helps you fix it
Date published: 2022-03-27
Rated 5 out of 5 by from turbo is good i just think the fee is a littlehigh it was overall easy to do and they did help alot. i just think that the fees are a little high but other than that i will use turbo every year!
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax Rocks Turbo Tax is always user friendly and makes doing my taxes easy!
Date published: 2022-03-27
Rated 2 out of 5 by from Unnecessarily complicated drawn out, repetive, and has formatting issues for filling out form 37 Rita
Date published: 2022-03-27
Rated 5 out of 5 by from Gets better and better Each year TT improves. The Questions and interfaces work great.
Date published: 2022-03-27
Rated 5 out of 5 by from wonderful It felt amazing to drink wine and complete my taxes at the same time. Nice to have an extra eye on important things.
Date published: 2022-03-27
Rated 3 out of 5 by from TurboTax is not up-front about fees Filing with turbotax is easy, but they keep adding more fees as the review goes on. It went from a free return, to $110, to $160, and ended up at almost $300.
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 3942
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Expensive Was a free file. 1 HSA and a 40 doller state tax return, now I'm paying 150 to turbo tax.
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax makes tax season easy turbo tax makes completing ones taxes quick and easy. It is well thought out and explained and the process is smooth. Even for a first timer. Used this last year for the first time and will continue to do so. It is so nice being able to have my taxes in my own hands and to have expert help when needed.
Date published: 2022-03-27
Rated 1 out of 5 by from Errors in foreign earned income, major issue. Don't know why, but TT is forcing me to itemise deductions. I have no deductions, all income is overseas. I get a credit for that, not a deduction. But their error, not allowing a standard deduction results in $1,000 tax owed in total error. Had to fudge some numbers to make it work. SHOCKING. Fix your program please.
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax is awesome Fast easy to use and even if there's a mistake it helps you fix it
Date published: 2022-03-27
Rated 5 out of 5 by from turbo is good i just think the fee is a littlehigh it was overall easy to do and they did help alot. i just think that the fees are a little high but other than that i will use turbo every year!
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax Rocks Turbo Tax is always user friendly and makes doing my taxes easy!
Date published: 2022-03-27
Rated 2 out of 5 by from Unnecessarily complicated drawn out, repetive, and has formatting issues for filling out form 37 Rita
Date published: 2022-03-27
Rated 5 out of 5 by from Gets better and better Each year TT improves. The Questions and interfaces work great.
Date published: 2022-03-27
Rated 5 out of 5 by from wonderful It felt amazing to drink wine and complete my taxes at the same time. Nice to have an extra eye on important things.
Date published: 2022-03-27
Rated 3 out of 5 by from TurboTax is not up-front about fees Filing with turbotax is easy, but they keep adding more fees as the review goes on. It went from a free return, to $110, to $160, and ended up at almost $300.
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 3942