TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from Turbo tax is ok I have used turbo tax for 6 years and have never been able to efile there is always something wrong this year it is saying that I already filed and of course the sate will not accept until the fed accepts
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax was a breeze Processing my tax return with Turbo Tax was MUCH better than H&R Block. The import process for my investments was fast and simple. The sequence and navigation of the input was very easy to follow. My one slight negative comment pertains to the input of charitable contributions. I had to go "back" too many screens to add a new charity.
Date published: 2022-03-27
Rated 5 out of 5 by from Betty is awesome Betty is very polite and did a great job. Thank you so much for your hard work
Date published: 2022-03-27
Rated 5 out of 5 by from Full Service Is Worth It! Everything was explained to me well and in precise detail. They asked me thorough questions to get everything accurate and make the tax return go through smoothly. It was a great experience and one I hope to repeat next year!
Date published: 2022-03-27
Rated 5 out of 5 by from Very good It was good and I enjoyed the experience. Looking forward to next year.
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax is simple and quick to use! Easy to use and understand for the most part. Love that there are explanations for terms and tax situations.
Date published: 2022-03-27
Rated 5 out of 5 by from So easy to use Preparing and filing my taxes with Turbo Tax is the best way to do this dreaded chore. They make it so easy and every time I have a question, there's an answer that's easy to understand. I recommend Turbo Tax to everyone.
Date published: 2022-03-27
Rated 4 out of 5 by from Problems This was the most difficult year yet using TurboTax. I have been using it since it was called MacInTax, but this time it was very hard, if not impossible, to find a particular Schedule to work on, especially Schedule C. I am still not sure I entered the info on my little fine arts business correctly, and that is why I knuckled under and bought the audit insurance.
Date published: 2022-03-27
Rated 5 out of 5 by from Awesome experience! Turbo tax live was a wonderful addition to the user friendly interface. Combined the seamless information with the comfort of having an expert look at every aspect of taxes. Highly recommended it!
Date published: 2022-03-27
Rated 5 out of 5 by from Life Saver I wouldn't know the first place to start - glad to have Turbo Tax guide me through the whole process.
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 3921
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo tax is ok I have used turbo tax for 6 years and have never been able to efile there is always something wrong this year it is saying that I already filed and of course the sate will not accept until the fed accepts
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax was a breeze Processing my tax return with Turbo Tax was MUCH better than H&R Block. The import process for my investments was fast and simple. The sequence and navigation of the input was very easy to follow. My one slight negative comment pertains to the input of charitable contributions. I had to go "back" too many screens to add a new charity.
Date published: 2022-03-27
Rated 5 out of 5 by from Betty is awesome Betty is very polite and did a great job. Thank you so much for your hard work
Date published: 2022-03-27
Rated 5 out of 5 by from Full Service Is Worth It! Everything was explained to me well and in precise detail. They asked me thorough questions to get everything accurate and make the tax return go through smoothly. It was a great experience and one I hope to repeat next year!
Date published: 2022-03-27
Rated 5 out of 5 by from Very good It was good and I enjoyed the experience. Looking forward to next year.
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax is simple and quick to use! Easy to use and understand for the most part. Love that there are explanations for terms and tax situations.
Date published: 2022-03-27
Rated 5 out of 5 by from So easy to use Preparing and filing my taxes with Turbo Tax is the best way to do this dreaded chore. They make it so easy and every time I have a question, there's an answer that's easy to understand. I recommend Turbo Tax to everyone.
Date published: 2022-03-27
Rated 4 out of 5 by from Problems This was the most difficult year yet using TurboTax. I have been using it since it was called MacInTax, but this time it was very hard, if not impossible, to find a particular Schedule to work on, especially Schedule C. I am still not sure I entered the info on my little fine arts business correctly, and that is why I knuckled under and bought the audit insurance.
Date published: 2022-03-27
Rated 5 out of 5 by from Awesome experience! Turbo tax live was a wonderful addition to the user friendly interface. Combined the seamless information with the comfort of having an expert look at every aspect of taxes. Highly recommended it!
Date published: 2022-03-27
Rated 5 out of 5 by from Life Saver I wouldn't know the first place to start - glad to have Turbo Tax guide me through the whole process.
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 3921