TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Easy and Quick Easy as always. Walks you through all of the different options and give you as much or as little help as needed.
Date published: 2023-04-10
Rated 4 out of 5 by from Good application It was easy filing the taxes and I did not require assis
Date published: 2023-04-10
Rated 5 out of 5 by from TURBO TAX - Used it for years I've used TURBO TAX for years and enjoy the easy of use and the guidance provided.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy to use and thorough. Smooth process and fairly clear instructions on all portions and tax types.
Date published: 2023-04-10
Rated 1 out of 5 by from 5 Return limit is ABSURD I am NOT a paid tax preparer. However, I do assist my elderly father & my elderly mother-in-law file their taxes because they do not have internet access. I also assist my children with their taxes. Now I cannot submit my own more complicated tax return because of an absurd limit. I will not buy TurboTax again.
Date published: 2023-04-10
Rated 5 out of 5 by from DEPENDABLE I have been using Turbo Tax for almost twenty years and it has made a difficult process so much easier and gives me the confidence to do something on my own, that I would never have considered in the past.
Date published: 2023-04-10
Rated 1 out of 5 by from Product Placement is Everywhere Product Placement is EVERYWHERE. Literally, every time I revisit a section the site tries to sell me the delux or whatever other versions it has that are behind a paywall. If you need to change one detail and are quick clicking through the other questions you've already answered (because you're made to do that every time), you may select to pay for the pricier version by accident because the pay option is the same solid colored box as the regular confirm option. Did I file my taxes using this platform? Yes. Do I recommend using it in the future? Not really. If you have a lot of life changes and are willing to pay for a website to handle most of the detailed work then it is still helpful in that regard. Just watch every click you make.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is great. Turbo Tax was easy to follow. This went smoothly. Thank you.
Date published: 2023-04-10
Rated 3 out of 5 by from Turbo Tax is ok nut some glitches this year Turbo Tax would not allow some information from my 1099B's to be input correctly..would not allow short sale dates from pre 01/01/2022 and in previous years that was never an issue
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is the best for self filing. Turbo Tax makes it easy to file and helps fix any errors you may have made.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3865
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy and Quick Easy as always. Walks you through all of the different options and give you as much or as little help as needed.
Date published: 2023-04-10
Rated 4 out of 5 by from Good application It was easy filing the taxes and I did not require assis
Date published: 2023-04-10
Rated 5 out of 5 by from TURBO TAX - Used it for years I've used TURBO TAX for years and enjoy the easy of use and the guidance provided.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy to use and thorough. Smooth process and fairly clear instructions on all portions and tax types.
Date published: 2023-04-10
Rated 1 out of 5 by from 5 Return limit is ABSURD I am NOT a paid tax preparer. However, I do assist my elderly father & my elderly mother-in-law file their taxes because they do not have internet access. I also assist my children with their taxes. Now I cannot submit my own more complicated tax return because of an absurd limit. I will not buy TurboTax again.
Date published: 2023-04-10
Rated 5 out of 5 by from DEPENDABLE I have been using Turbo Tax for almost twenty years and it has made a difficult process so much easier and gives me the confidence to do something on my own, that I would never have considered in the past.
Date published: 2023-04-10
Rated 1 out of 5 by from Product Placement is Everywhere Product Placement is EVERYWHERE. Literally, every time I revisit a section the site tries to sell me the delux or whatever other versions it has that are behind a paywall. If you need to change one detail and are quick clicking through the other questions you've already answered (because you're made to do that every time), you may select to pay for the pricier version by accident because the pay option is the same solid colored box as the regular confirm option. Did I file my taxes using this platform? Yes. Do I recommend using it in the future? Not really. If you have a lot of life changes and are willing to pay for a website to handle most of the detailed work then it is still helpful in that regard. Just watch every click you make.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is great. Turbo Tax was easy to follow. This went smoothly. Thank you.
Date published: 2023-04-10
Rated 3 out of 5 by from Turbo Tax is ok nut some glitches this year Turbo Tax would not allow some information from my 1099B's to be input correctly..would not allow short sale dates from pre 01/01/2022 and in previous years that was never an issue
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is the best for self filing. Turbo Tax makes it easy to file and helps fix any errors you may have made.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3865