TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Love Turbo Tax Very easy step by step instructions and easy to understand,
Date published: 2022-03-28
Rated 5 out of 5 by from Good Turbo Tax was easy, fast and within my price range, Look forward to next year
Date published: 2022-03-28
Rated 5 out of 5 by from great The program is very sufficient. I am able to use it without an issue. It is easy to understand.
Date published: 2022-03-28
Rated 5 out of 5 by from Great Customer Support The live customer service was outstanding, he help me navigate the issues.
Date published: 2022-03-28
Rated 4 out of 5 by from Could use improvement Tired of having to skip the form before Turbo Tax lets you work on your return. I have said continue for 7 years and not fill out the form. Always loads state updates even though I live in a no state income tax state. Standard slow performance.
Date published: 2022-03-28
Rated 5 out of 5 by from Easy Tax Filing Interactive program use made it very easy to complete and file.
Date published: 2022-03-28
Rated 5 out of 5 by from Awesome!! First year having to claim rental income and TT walked me through it! That's why I have been using them for more than 10 years now!
Date published: 2022-03-28
Rated 5 out of 5 by from TurboTax is AI awesome! Like how it links to tax docs and AI does all the work for you!
Date published: 2022-03-28
Rated 5 out of 5 by from I think turbotax is awesome! I think turbotax is awesome! it's very convenience
Date published: 2022-03-28
Rated 3 out of 5 by from 3 stars Not sure I will use TT again for several reasons; 1) had to pay a large amount to IRS because I was over the income limit for a credit TT gave me; your fee seems to creep up each year; nevertheless the help line was awesome, with Letha solving my problem and enabling me to file my return; this relieved the utter frustration I was experiencing; give Letha a raise!
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 3856
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love Turbo Tax Very easy step by step instructions and easy to understand,
Date published: 2022-03-28
Rated 5 out of 5 by from Good Turbo Tax was easy, fast and within my price range, Look forward to next year
Date published: 2022-03-28
Rated 5 out of 5 by from great The program is very sufficient. I am able to use it without an issue. It is easy to understand.
Date published: 2022-03-28
Rated 5 out of 5 by from Great Customer Support The live customer service was outstanding, he help me navigate the issues.
Date published: 2022-03-28
Rated 4 out of 5 by from Could use improvement Tired of having to skip the form before Turbo Tax lets you work on your return. I have said continue for 7 years and not fill out the form. Always loads state updates even though I live in a no state income tax state. Standard slow performance.
Date published: 2022-03-28
Rated 5 out of 5 by from Easy Tax Filing Interactive program use made it very easy to complete and file.
Date published: 2022-03-28
Rated 5 out of 5 by from Awesome!! First year having to claim rental income and TT walked me through it! That's why I have been using them for more than 10 years now!
Date published: 2022-03-28
Rated 5 out of 5 by from TurboTax is AI awesome! Like how it links to tax docs and AI does all the work for you!
Date published: 2022-03-28
Rated 5 out of 5 by from I think turbotax is awesome! I think turbotax is awesome! it's very convenience
Date published: 2022-03-28
Rated 3 out of 5 by from 3 stars Not sure I will use TT again for several reasons; 1) had to pay a large amount to IRS because I was over the income limit for a credit TT gave me; your fee seems to creep up each year; nevertheless the help line was awesome, with Letha solving my problem and enabling me to file my return; this relieved the utter frustration I was experiencing; give Letha a raise!
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 3856