TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Disappointed my returns were were rejected.. Both returns Fed and State rejected with a very confusing explanation It took 5 reloads of my Turbo Tax before it came up with a form to fill out that I know I filled out. Still have no idea of what happened or why it happened. Been using TT for 20 years. Never a problem til now.
Date published: 2022-03-28
Rated 5 out of 5 by from TurboTax makes life easy! Turbotax haas been very user friendly and makes doing taxes easy.
Date published: 2022-03-28
Rated 5 out of 5 by from turbo tax is awesome turbo tax live chat helped me when I was confused. Patricia helped out a lot
Date published: 2022-03-28
Rated 4 out of 5 by from Good layout Feel like it has been over simplified in terms of evaluating deductions such as taxes on other properties than primary residence.
Date published: 2022-03-28
Rated 4 out of 5 by from easy to use but... It's easy to use, however charging an extra $39 just so i can pay with my tax returns is rediculous
Date published: 2022-03-28
Rated 4 out of 5 by from It's a great tool, but I don't like the cost I like Turbo Tax, but it just keeps getting more and more expensive every year. Supposedly having someone do you taxes and filing is FREE according to commercials, but I never get any of those perks.
Date published: 2022-03-28
Rated 4 out of 5 by from Long Time TT User Work well except for Foreign Tax credit, had to wait until late March for Form 1116 to be available
Date published: 2022-03-28
Rated 4 out of 5 by from Still have not seen what my return looks like It is okay but I have not seen my actual return and I had to pay
Date published: 2022-03-28
Rated 2 out of 5 by from Turbo tax does not help the way it should So complicated and such a slow process. They say it's free but I actually paid more this year than others..( $112)
Date published: 2022-03-28
Rated 1 out of 5 by from Poor Same number of forms late year and did not cost anything.
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 3850
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Disappointed my returns were were rejected.. Both returns Fed and State rejected with a very confusing explanation It took 5 reloads of my Turbo Tax before it came up with a form to fill out that I know I filled out. Still have no idea of what happened or why it happened. Been using TT for 20 years. Never a problem til now.
Date published: 2022-03-28
Rated 5 out of 5 by from TurboTax makes life easy! Turbotax haas been very user friendly and makes doing taxes easy.
Date published: 2022-03-28
Rated 5 out of 5 by from turbo tax is awesome turbo tax live chat helped me when I was confused. Patricia helped out a lot
Date published: 2022-03-28
Rated 4 out of 5 by from Good layout Feel like it has been over simplified in terms of evaluating deductions such as taxes on other properties than primary residence.
Date published: 2022-03-28
Rated 4 out of 5 by from easy to use but... It's easy to use, however charging an extra $39 just so i can pay with my tax returns is rediculous
Date published: 2022-03-28
Rated 4 out of 5 by from It's a great tool, but I don't like the cost I like Turbo Tax, but it just keeps getting more and more expensive every year. Supposedly having someone do you taxes and filing is FREE according to commercials, but I never get any of those perks.
Date published: 2022-03-28
Rated 4 out of 5 by from Long Time TT User Work well except for Foreign Tax credit, had to wait until late March for Form 1116 to be available
Date published: 2022-03-28
Rated 4 out of 5 by from Still have not seen what my return looks like It is okay but I have not seen my actual return and I had to pay
Date published: 2022-03-28
Rated 2 out of 5 by from Turbo tax does not help the way it should So complicated and such a slow process. They say it's free but I actually paid more this year than others..( $112)
Date published: 2022-03-28
Rated 1 out of 5 by from Poor Same number of forms late year and did not cost anything.
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 3850