TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Turbo Tax is a lot of work. The reviewer I worked with was good but for almost $400 in price to complete a single tax return, I had to make all of the decisions and use my "best guess" for what is correct.
Date published: 2022-03-28
Rated 5 out of 5 by from turbo tax love it had some trouble. ask for help and sure did help thanks
Date published: 2022-03-28
Rated 5 out of 5 by from Turbotax is very good. I am very like the turbotax, because focus on my specific product's features and have a great tool for help.
Date published: 2022-03-28
Rated 5 out of 5 by from Turbotax is great!! Easy and intuitive to use...most highly recommended!
Date published: 2022-03-28
Rated 2 out of 5 by from Turbo Tax every year we have a problem filing We have now spent one entire afternoon and this morning trying to e-file our taxes. Next year we will try a different package.
Date published: 2022-03-28
Rated 5 out of 5 by from No better way to file! Easy to navigate, affordable and peace of mind every time!
Date published: 2022-03-28
Rated 5 out of 5 by from turbo tax is awesome and easy to use Easy to use, quick and responsive I highly recommend this service
Date published: 2022-03-28
Rated 4 out of 5 by from Expensive but adequate Had to wait until late March to file because TurboTax couldn't update form 1116 . Had to hunt on the web to find an explanation - none was coming from TurboTax.
Date published: 2022-03-28
Rated 1 out of 5 by from Misleading Although it was easy, the payment part was misleading. It stated it would be free, but because the government issued me a stimulus, I was penalized on my taxes to pay to file through turbo tax. So not happy.
Date published: 2022-03-28
Rated 1 out of 5 by from Probably won't use Turbotax again. I got told it was a free upgrade to Turbotax Live on the website itself (it prompted that it was free) and from an ad on T.V. I still had to lose half of my refund because it was a complete lie.
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 3844
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax is a lot of work. The reviewer I worked with was good but for almost $400 in price to complete a single tax return, I had to make all of the decisions and use my "best guess" for what is correct.
Date published: 2022-03-28
Rated 5 out of 5 by from turbo tax love it had some trouble. ask for help and sure did help thanks
Date published: 2022-03-28
Rated 5 out of 5 by from Turbotax is very good. I am very like the turbotax, because focus on my specific product's features and have a great tool for help.
Date published: 2022-03-28
Rated 5 out of 5 by from Turbotax is great!! Easy and intuitive to use...most highly recommended!
Date published: 2022-03-28
Rated 2 out of 5 by from Turbo Tax every year we have a problem filing We have now spent one entire afternoon and this morning trying to e-file our taxes. Next year we will try a different package.
Date published: 2022-03-28
Rated 5 out of 5 by from No better way to file! Easy to navigate, affordable and peace of mind every time!
Date published: 2022-03-28
Rated 5 out of 5 by from turbo tax is awesome and easy to use Easy to use, quick and responsive I highly recommend this service
Date published: 2022-03-28
Rated 4 out of 5 by from Expensive but adequate Had to wait until late March to file because TurboTax couldn't update form 1116 . Had to hunt on the web to find an explanation - none was coming from TurboTax.
Date published: 2022-03-28
Rated 1 out of 5 by from Misleading Although it was easy, the payment part was misleading. It stated it would be free, but because the government issued me a stimulus, I was penalized on my taxes to pay to file through turbo tax. So not happy.
Date published: 2022-03-28
Rated 1 out of 5 by from Probably won't use Turbotax again. I got told it was a free upgrade to Turbotax Live on the website itself (it prompted that it was free) and from an ad on T.V. I still had to lose half of my refund because it was a complete lie.
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 3844